9.3

Reviews of B&B La Terrazza

44 Via Italia Libera, 25010 Pozzolengo, Italy

  • Eva

    Reviewed: 27 August 2025 · Stayed in July 2025

    Verified review
  • Natalie

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review
  • Van

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review

    The pool, if there are no dogs in it. The breakfast is nice The location near Lago di Garda

    We booked 3 days, we left after 2 because it was so uncomfortable and we won't spend our precious holiday time in a place like this for an insane amount of money per night. We were given room 6, right next to the entrance and reception. The door is not sound proofed at all; you hear every conversation, everyone coming in and going up the stairs, constantly. There are multiple negative reviews about room 6. We can confirm that we had the same experiences as those people, even about the light shining through (see picture) and the uncomfortable memory foam matresses (which they say is high end quality) which made our back ache (we are fit and in our 20s). It's beyond my comprehension that you give this room to a couple when there are multiple empty rooms upstairs. There is a huge list of (understandable and good) rules and restrictions. Such as pets on a leash and not in the pool. Frankly the owners, or friends of, let their dog swim in the pool, isn't that hygienic and also very relaxing with the constant barking around you? They also take up multiple spots at the pool, if not the best shaded spots. We've slept in 5 star hotels across Europe for this money, this was ridiculous.

    Property response:

    Thanks for your feedback. The b& b in this Moment are complete we have not got room free. Why you don’t talk with us for explain your disappointment? You never talk with us and talk or to say Hallo.. We are pet friendly ( have you seen all the Photos??) and we love animals like you can see on the Photos in Booking . We are sorry for my dog but she is a puppy .. for all the other guests it was not so a terrible problem like you. Why you did you came in a little bed and breakfast with only 6 rooms if you are people from a give stars hotel?? Our prices are clear on Booking Why you have booked? The room nb 6 is beautiful and it is in high demand for the access to the park and for the big space. I remember furthermore that you take 4 beds in the swimming pool for 2 people.. and when we arrive you were already there and you can choise other beds.. We have 30 beds for 14 guests.. the people in the pool Were guests not our friends, you want to know lots of things but it is not truth. I saw that you have done also lots of bad feedback on google, is it your occupation?The bad feedback will not change what we do every day for our guests to make sure they have a nice holiday . We are this and we give all the info in Booking. Com so I’m asking me Why you paied lots of money for this bad location. We are happy to like to the almost all guests like our house. Be more care attention when you Book a room preferably in a 5 stars sup, adults only, no pet friendly with private pool..and be happy!

    Thanks for your feedback. The b& b in this Moment are complete we have not got room free. Why you don’t talk with us for explain your disappointment? You never talk with us and talk or to say Hallo.. We are pet friendly ( have you seen all… Show more

    B&B La Terrazza
    25 August 2025
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  • Maja

    Reviewed: 23 July 2025 · Stayed in July 2025

    Verified review

    Everything was beyond perfect. The place has a special charm. The owners are amazing people. Everything is clean beautiful. Breakfast was amazing! We loved it and we want to return. Even the surrounding area is very beautiful.

  • Peter

    Reviewed: 5 July 2025 · Stayed in July 2025

    Verified review

    Beautiful garden with pool.Breakfast was very good.really nice staff who loves dogs :)

  • Michael

    Reviewed: 15 June 2025 · Stayed in June 2025

    Verified review

    We checked out, there was nothing to like

    There is the possibility that other customers have had a good experience at this property. Unfortunately for us the experience was very bad. We tried to check in earlier, we do this to resolve any issues early. The property did not respond to text message and phone calls; hence we checked in at 15:30hrs along with all other guests. We were given room 6, which is right next to reception and the entry exit door for all guests, we complained but were informed “That’s it, check in is complete no other room”. Any conversation at reception was overheard and anyone entering the building the ascending the stairs was heard. The Property owner is clearly experienced with repeated complaints concerning this room hence her complete lack of empathy. She forced us to check in at 15:30 because there would be no alternatives to the room we had. We immediately checked out upon experiencing the total lack of concern or empathy for the unacceptable noisy room Location. The property owner had a very Pugnacious attitude toward anything we attempted to debate with her concerning the room. The property owner has a propensity to spin fairy tales; we were going to have a pizza from local store. To ensure we ate the pizza at the store and not in the B&B she stated that takeout pizzas were poor quality, much better to eat them at the store they taste better. Why she did not just state no eating food on the promises I have absolutely no idea. As predicted the response below shows not one ounce of empathy for this unacceptable room, and also as predicted note how everything is my fault, the very naughty customer. Clearly a warning to all who may consider staying at this property! Note to the ferocious derogatory tone of the reply, similar to the ferocity of the Lamborghini raging bull logo. Very similar to the ferocious response we had when highlighted the unsuitability of the room

    Property response:

    Dear guest, We give an answer at your early check in the 20 of april, I can attached a screenshot . It's hard to understand how you can write a review since you decided not to stay at my property. so how can you rate the services, cleaning , comfort, etc, if you didn't even put puede in the room? a zero rating would have been more coherent. considering also that you are writing this review because I reported you to booking for bad conduct immediately after you ran away.I think that is not necessary explain that you have lots of problem that I have reported to Booking. Com. during the check in , as usual, I give all the info about local restaurant but like as you wrote to the complaint, you don’ hear well, so probably you did not understand my indications. To next reservation pay attention to the Photos and info of the hotel that you choise.. it is all so clear! Fortunatly almost all of our guests appreciate us and return. Our B&B is very nice and we love all of this building, really thanks to all the other guests for the good feedback.

    Dear guest, We give an answer at your early check in the 20 of april, I can attached a screenshot . It's hard to understand how you can write a review since you decided not to stay at my property. so how can you rate the services, cleaning… Show more

    B&B La Terrazza
    14 June 2025
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  • Ailita

    Reviewed: 25 September 2024 · Stayed in September 2024

    Verified review

    The hospitality of our host, the location, the room, the breakfast. They even provided us with a bed rails protection for our little kiddo even without asking for it.

    Nothing

  • Simon

    Reviewed: 17 September 2024 · Stayed in August 2024

    Verified review

    I recently stayed at La Terrazza and have a fantastic time. The hotel's location is perfect for exploring area, with easy access to Garda and Verona. The grounds were immaculately maintained, and the garden and pool were perfect for relaxing after a long day of exploring. The breakfast was exceptional, offering a wide variety of delicious options to suit every taste. The host, were incredibly friendly and helpful, making my stay even more enjoyable. The facilities were top-notch, and the parking was convenient. Overall, I had a wonderful experience and would highly recommend this hotel to anyone visiting the area.

  • Nicu2703

    Reviewed: 9 September 2024 · Stayed in September 2024

    Verified review

    Wonderful hosts, always helpful. great location (better than pictures), although the villa is not recently built, inside, everything felt almost new. like recently renovated... the bathroom and everything... great breakfast. very clean everywhere. nice garden and pool 10 out of 10

    nothing

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  • White

    Reviewed: 12 August 2024 · Stayed in August 2024

    Verified review

    Paulo (sorry for the spelling here!), the host was fantastic. Everything was made so easy and welcoming. A great property, recently modernised, but retaining all of the character. Breakfast was excellent and all the better when enjoyed on the terrazza! Air conditioning in the bedrooms helped for a great nights sleep whilst it was in the mid 30’s during the daytime. We briefly enjoyed the pool which was a welcome sight after a long day out at Movieland!

    Nothing - everything was brilliant.

  • Amelia

    Reviewed: 15 July 2024 · Stayed in July 2024

    Verified review

    Breakfast was excellent. Beautiful location. Cant say much about the facilities as it was one night only.

    Bed was very uncomfortable. They were memory foam matrasses and there was a massive dent in it. We kept rolling off the bed, and ended up using our air matrass we had with us.. When we made a complaint the next day, the lady said thats because its a memory foam matrass....

    Property response:

    Dear guest, this is your opinion which apparently is very very different from that of hundreds of guests. I'm sorry you didn't like the excellent quality of our mattresses which in their genre are top of the range and have no holes as they are brand new! I'd like to know where she sleeps to rate my mattress a 2.5... and I don't care at all!

    Dear guest, this is your opinion which apparently is very very different from that of hundreds of guests. I'm sorry you didn't like the excellent quality of our mattresses which in their genre are top of the range and have no holes as they … Show more

    B&B La Terrazza
    15 July 2024
  • Nae

    Reviewed: 3 May 2024 · Stayed in April 2024

    Verified review
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  • Nae

    Reviewed: 3 May 2024 · Stayed in April 2024

    Verified review

    Excellent location, quiet, supermarket 1 minute walk away. Nicely furnished rooms, clean, pleasant smell. excellent breakfast, attention to details. The best thing, the owners are very nice people, they try to make your stay as pleasant as possible. In this location even the dogs are very cute... Quality/price ratio..10/10

  • Adriana

    Reviewed: 30 August 2023 · Stayed in July 2023

    Verified review
  • Tanya

    Reviewed: 15 August 2023 · Stayed in August 2023

    Verified review

    Beautiful property. Well looked after with great attention to detail.

    Property response:

    Many thanks

    B&B La Terrazza
    19 August 2023
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  • Nengdeikip

    Reviewed: 3 August 2023 · Stayed in August 2023

    Verified review
  • Francis

    Reviewed: 17 July 2023 · Stayed in July 2023

    Verified review

    Wonderful breakfast. Everyone was so kind and friendly. The cleanest room with airconditioning. Beautiful garden and swimmingpool. It was all superb!

    Nothing

    Property response:

    ❤️thanks

    B&B La Terrazza
    17 July 2023
  • Hákon

    Reviewed: 8 June 2023 · Stayed in June 2023

    Verified review

    A quaint villa with spacious and very clean rooms. Everything newly renovated. This B&B has a beautiful garden with a swimming pool. The breakfast was very good as well. Special thanks to the host who was extremely helpful and nice.

    No complaints. Only thing I recommend is that you arrive by car. There is no decent taxi service in Pozzolengo.

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  • Stefano

    Reviewed: 13 November 2022 · Stayed in October 2022

    Verified review
  • Sylvie

    Reviewed: 16 September 2022 · Stayed in September 2022

    Verified review

    very friendly host and nice pool and terrace. Good breakfast.

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