Reviews of B&B Il Cielo Sui Sassi
Via Cererie 4 B, 75100 Matera, Italy
Loading
Guests also reviewed these properties:
Can Picafort, Spain
New Plymouth, New Zealand
San José, Costa Rica
Sarandë, Albania
Cusco, Peru
Shunyi, China
Garmisch-Partenkirchen, Germany
Brafferton, United Kingdom
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewLocation; owners treated you as VIP; breakfast was outstanding; we had a great stay.
Simply wonderful!! Great!!! 🤩 Thank you very much
Reviewed: 9 May 2025 · Stayed in May 2025
Verified reviewVery comfortable & clean, great location, walking distance to places of interest. Our host was really helpful, supplying a map and useful information on good places for food to try out.
Thank you for the wonderful review!!!! Fabulous, kind and very friendly guests. I hope you come back to visit us. See you in Matera!😊
Reviewed: 15 February 2025 · Stayed in February 2025
Verified reviewReviewed: 5 January 2025 · Stayed in January 2025
Verified reviewReviewed: 15 December 2024 · Stayed in November 2024
Verified reviewThe breakfast was most amazing! Abundant in variety and quality of foods, jams and pastries homemade, coffee excellent!
Thank you for everything. We hope you can be our guests again. See you in Matera.
Reviewed: 29 September 2024 · Stayed in September 2024
Verified reviewReviewed: 29 September 2024 · Stayed in September 2024
Verified reviewBreakfast was excellent. Patrizia made sure you had everything you need and it tasted delicious. The location is just near the city center to walk, but far enough to have a quiet sleep.
The parking was a bit of a challenge as the square is free public parking, so you might have to look for a spot. For me the bed was a bit hard, but this is personal preference.
Evi and her travel companion are very kind and very nice. We thank you immensely for choosing us and we hope you can return to Matera. Warm greetings and safe return 😊
Reviewed: 9 July 2024 · Stayed in May 2024
Verified reviewRight next to a free public parking lot outside the ZTL but need to be directed to be safe. Breakfast was a superb spread of different items and homemade baked goods. Hostess was very personable.
Did not expect the property to be a duplex apartment in a very large residential complex instead of an independent structure. Assigned bedroom was tight for 2 people and luggage. Overall more like an airbnb. Use of whatsapp to communicate.
Our guests are always welcomed in the best way. Thank you very much for the review and the important thing is to communicate in any way. See you in Matera!!!
Reviewed: 2 May 2024 · Stayed in April 2024
Verified reviewThe hostess was quite nice and the breakfast was very good
We had reserved the best (and unusually expensive) room in the house. What we got instead was a very small room, so small that there was no desk or table. There was a single office chair and no comfortable seat. There was no room for a refrigerator or any other amenity. A tiny shower where I could fit because I am not too fat... Why were we not given the very expensive room we had reserved ? The hostess, a nice lady, said she was sorry and that it was all a sad mistake caused by booking.com. Quite a silly story! She appeared offended when we said we felt robbed. But it was too late to find another place to go. Terrible.
We are very sorry about your experience, but it certainly does not apply to our facility. We hope to be able to meet you again to make you think again about what you described.Impossible!!!
Reviewed: 25 December 2023 · Stayed in December 2023
Verified reviewNice owners, good breakfast, great location
The room was incredibly small, there was no where to open your suitcase without blocking the path to the bathroom. The owners live there and I didn’t like the feeling of them hovering / always being around. The listing did not make it clear that the owners live there. I would not have booked this if I realized that. Cleaning service put my belongings places where it was very hard to find them (behind curtain in bathroom) and I forgot something because I couldn’t see it. Only the bedroom and bathroom is yours. Kitchen/terrace/living area is all shared. Check-in was terrible. This stay is in an apartment inside a big apartment complex. There is no sign. I never received any instructions, had to wait out in the cold and call multiple times to get in. A simple message with the buttons to press and the codes would have saved me a lot of frustration.
Good evening Kary, you don't always book carefully. Our The structure is a B&B. Guests have access to the room, not the whole house. Must book another type of facility next time. You also shouldn't have hosted your friends too. But we were tolerant because we like to host.
Good evening Kary, you don't always book carefully. Our The structure is a B&B. Guests have access to the room, not the whole house. Must book another type of facility next time. You also shouldn't have hosted your friends too. But we were … Show more
Reviewed: 31 May 2023 · Stayed in May 2023
Verified reviewThe room was so nice and the staff were wonderful. Friendly, loved our baby, the breakfast was perfect. It was really close to the center of town but nice and quiet right where the BnB was. The staff were helpful and can tell you about tours and help you make reservations. When we got there they gave us a couple maps and booklets and showed us where everything was in relation to the room. Recommended some restaurants which were very good. We will definitely be coming back here, it made the first trip with our baby that much better.
Simply wonderful family with a beautiful and very sweet baby. Thanks for everything, we are waiting for you.,♥️
Reviewed: 31 May 2023 · Stayed in May 2023
Verified reviewNice and clean room. Great location. Very freindly and welcoming host. Breakfast was superb
Wonderful!! Thank you for visiting us, it was a pleasure to meet you. If you return to Matera we will be happy to welcome you again!
Reviewed: 12 May 2023 · Stayed in May 2023
Verified reviewThe rooms are in a beautiful, spotlessly clean home with a phenomenal view of Matera. Easy access to the flat by elevator, one of the rooms is upstairs. Our hosts were responsive and exceptionally kind. A wonderful breakfast, with the largest selection we had anywhere in Puglia. Great location for the Sassi. Easy parking in a nearby lot or on the street just outside.
Wonderful, nice, joyful and super kind guests!! Thank you, come back to visit us!! a dear hug.👋👋😊🤗😘
Reviewed: 10 May 2023 · Stayed in May 2023
Verified reviewGreat host, Patizia was so kind! Breakfast and location are perfect. Also the balcony is very nice. Breakfast is served there.
A wonderful family, simply wonderful!!! Thanks for everything and see you in Matera!!!!