Reviews of Il Cappello Di Giulietta
Via Cappello 12, Verona Historical Centre, 37121 Verona, Italy

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Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe best location in town!
Thank you very much Kuno for your kind review! I’m really happy to know that you enjoyed your stay and appreciated the central location of the apartment. It was a pleasure to host you, even if just for one night, and I hope to welcome you again on your next visit to Verona. Best regards, Federico
Thank you very much Kuno for your kind review! I’m really happy to know that you enjoyed your stay and appreciated the central location of the apartment. It was a pleasure to host you, even if just for one night, and I hope to welcome you a… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewPerfectly located near the main square and all attractions including Juliet’s balcony and the Arena. The property is similar to an Airbnb with a full kitchen. We only used the refrigerator for beverages - very convenient. Immaculate. Bath was superb with large shower. Proprietor Frederico responded promptly to questions and provided very detailed instructions.
We liked everything but someone with any physical disabilities or elderly with heavy luggage should note that there is a flight of marble steps to ascend.
Dear Ruth, thank you so much for your beautiful review. I’m really happy to know that you and your husband enjoyed your stay and that the apartment worked well for your visit to the Arena. It was a pleasure having you here, and I’m also very grateful for your thoughtful note about the stairs. That kind of feedback is very helpful for future guests. If you ever come back to Verona, I’d love to host you again. Warmest regards, Federico
Dear Ruth, thank you so much for your beautiful review. I’m really happy to know that you and your husband enjoyed your stay and that the apartment worked well for your visit to the Arena. It was a pleasure having you here, and I’m also ve… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewEverything
Nothing
Dear Peter, thank you so much for your amazing rating. I truly appreciate it! It was a pleasure hosting you, and I'm really glad to know you enjoyed your stay at Il Cappello di Giulietta. Wishing you safe travels and all the best for your next adventures, hopefully with a stop in Verona again sometime! Warm regards, Federico
Dear Peter, thank you so much for your amazing rating. I truly appreciate it! It was a pleasure hosting you, and I'm really glad to know you enjoyed your stay at Il Cappello di Giulietta. Wishing you safe travels and all the best for y… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewThe location and bed were perfect!
The Elevator, but we used steps the entire time.
Dear Robyn, thank you so much for your kind words, they truly mean a lot to me. I’m really glad you enjoyed the location and the comfort of the apartment. That said, I want to sincerely apologize again for what happened with the elevator when you arrived. I can only imagine how unpleasant that must have been, especially after a long journey. Fortunately, the technician came quickly, but I completely understand your choice to use the stairs for the rest of your stay. I truly hope to have the chance to host you again, hopefully with a smoother start next time 😊 Warm regards, Federico
Dear Robyn, thank you so much for your kind words, they truly mean a lot to me. I’m really glad you enjoyed the location and the comfort of the apartment. That said, I want to sincerely apologize again for what happened with the elevator w… Show more
Reviewed: 22 July 2025 · Stayed in June 2025
Verified reviewlocation, opposite Romeo and Juliet's house but also all other things you need or want to see/do. Able to open balcony windows comfy bed large bathroom
room was not ready and no communication about that, I had to follow up. besides that all was great.
Dear Leanne, thank you so much for your lovely review! I’m sorry for the wait upon your arrival and I apologize for the lack of communication. Thank you nonetheless for your patience and kind words. it was a pleasure to meet you, and I truly hope you’ll be back in Verona soon! Warm regards, Federico
Dear Leanne, thank you so much for your lovely review! I’m sorry for the wait upon your arrival and I apologize for the lack of communication. Thank you nonetheless for your patience and kind words. it was a pleasure to meet you, and I tru… Show more
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewQuiet comfortable modern room in an old palazzo. Very secure. Wonderful location in the historic centre of Verona. Air con excellent which was important in July. Plentiful hot water for the shower. Efficient little capsule expresso provided an a common kitchen and sitting room area. There is a helpful lift from the 1st to 2nd floor where the rooms are located. The owner was in contact and concerned that we should enjoy our stay.
Only grouse is that at my age (76) carrying luggage up the stairs to the lift on the 1st floor was hard work, but it was clear that there was no option for the lift to start on the ground floor, and the lift that took us from 1st to 2nd floor was very welcome.
Dear David, thank you so much for your kind and thoughtful review. I’m really glad you and your wife enjoyed the comfort and quiet of the apartment, as well as the location and little touches like the coffee capsule and air conditioning, especially important in July! I understand that the initial steps before reaching the lift were a challenge, and I truly appreciate your patience and understanding. I hope the rest of your stay made up for that little inconvenience. It was a pleasure having you both at Il Cappello di Giulietta, and I’d be happy to welcome you again if you ever return to Verona. Warm regards, Federico
Dear David, thank you so much for your kind and thoughtful review. I’m really glad you and your wife enjoyed the comfort and quiet of the apartment, as well as the location and little touches like the coffee capsule and air conditioning, es… Show more
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewGreat Central location, clean, comfortable and close to everything,we could walk to everything including the Arena. Instructions for entry and all communications were prompt and understandable.
Dear Christy, Thank you so much for taking the time to leave such a wonderful review! It was a real pleasure to host you and Pauline, and I’m truly glad to hear that everything, from the location to the check-in and communication, worked well for you. If you ever decide to come back, I’d be more than happy to host you again! Warm regards from Verona, Federico
Dear Christy, Thank you so much for taking the time to leave such a wonderful review! It was a real pleasure to host you and Pauline, and I’m truly glad to hear that everything, from the location to the check-in and communication, worked w… Show more
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewWonderful location in the historic centre, Frederico was a lovely host, very responsive and accommodating with a couple of our requests which we greatly appreciated. The apartments are very clean and with a shared kitchen area work brilliantly for families or groups travelling together. Highly recommended
Dear Cheryl, What a joy to read your words! Knowing that, on your third time in Verona, Il Cappello di Giulietta was the best accommodation you’ve stayed in… that’s truly the greatest compliment I could receive. It was a real pleasure to host you, and I’m so glad to hear you appreciated the shared kitchen too — it’s designed to make everyone feel a bit more “at home.” I really hope to welcome you back to Verona soon! Warm regards, Federico
Dear Cheryl, What a joy to read your words! Knowing that, on your third time in Verona, Il Cappello di Giulietta was the best accommodation you’ve stayed in… that’s truly the greatest compliment I could receive. It was a real pleasure to ho… Show more
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewExcellent central location and large rooms
Lots of steps to get to rooms
Dear Beste, Thank you so much for your kind words! It was truly a pleasure to host you, your husband and your daughter. I’m really happy to know you enjoyed the central location and the spacious rooms. I understand the steps can be a bit tiring—thank you for mentioning it with such kindness. I hope it didn’t affect your stay too much. Wishing you all the best, and I’d be delighted to welcome you again if you come back to Verona! Warm regards, Federico
Dear Beste, Thank you so much for your kind words! It was truly a pleasure to host you, your husband and your daughter. I’m really happy to know you enjoyed the central location and the spacious rooms. I understand the steps can be a bit t… Show more
Reviewed: 13 June 2025 · Stayed in May 2025
Verified reviewLocation is absolutely brilliant. We were in the middle of everything. Shops, cafes and the Juliette museum opposite. I didn't expect there would be about 20 steps before we got to the lift. However it was a beautiful old building. It was great having a full size working fridge and coffee machine with the coffee capsules
It would be helpful if just the bathroom belonging to the smaller bedroom (room1) could have a little table to put one's bathroom amenities like makeup and brushes on it.
Hi Marina, thank you so much for your kind words and detailed feedback! I'm really happy you enjoyed the central location and found the apartment comfortable. I’m glad the fridge and coffee machine with capsules were useful during your stay. Thank you also for the suggestion about adding a small table in the bathroom of Room 1 — it’s a helpful idea and I’ll definitely consider it to improve the experience for future guests. It was a pleasure to host you both. Warm greetings from Verona, Federico
Hi Marina, thank you so much for your kind words and detailed feedback! I'm really happy you enjoyed the central location and found the apartment comfortable. I’m glad the fridge and coffee machine with capsules were useful during your … Show more
Reviewed: 7 June 2025 · Stayed in June 2025
Verified reviewThe apartment is in the middle of the old town. Very close to Juliet's house. The location is amazing. The room was nice and clean with air conditioning.
Hi Ewa, thank you so much for your kind words! I'm really glad you enjoyed the apartment's location and that you were happy with the cleanliness and services. It was a pleasure hosting you, and I truly hope to welcome you back to Verona in the future! Warm regards, Federico
Hi Ewa, thank you so much for your kind words! I'm really glad you enjoyed the apartment's location and that you were happy with the cleanliness and services. It was a pleasure hosting you, and I truly hope to welcome you back to Ve… Show more
Reviewed: 19 May 2025 · Stayed in April 2025
Verified reviewVery central and the room is quiet considering how busy the street is with people. The host is exceptional in communication.
Reviewed: 17 April 2025 · Stayed in April 2025
Verified reviewWe really enjoyed our stay here. Perfect location and the accommodation had everything we needed. Note: You will need to carry your luggage up a fair few stairs before you even get to the lift but thankfully you only do that once.
All the stairs going up to the lift especially with luggage
Dear Chris, Thank you so much for the wonderful review and the perfect score! I'm glad you enjoyed the location and found the accommodation comfortable. I also appreciate you pointing out the issue with the stairs: the building is historic, and the Palladian staircase leading to the elevator is one of its most beautiful and distinctive architectural features. To preserve it, it wasn’t possible to have the elevator start from the ground floor. However, if notified in advance about heavy or numerous bags, I can arrange assistance with the building’s caretaker. Warm regards and safe travels, Federico
Dear Chris, Thank you so much for the wonderful review and the perfect score! I'm glad you enjoyed the location and found the accommodation comfortable. I also appreciate you pointing out the issue with the stairs: the building is hist… Show more
Reviewed: 11 April 2025 · Stayed in April 2025
Verified reviewReviewed: 27 December 2024 · Stayed in October 2024
Verified reviewReviewed: 22 November 2024 · Stayed in November 2024
Verified reviewEVERYTHING! Frederico greeted me and lugged my suitcase up the stairs for me. He has been a most charming and gracious host. The location in Città Antica was perfect and so close to all of the areas I wanted to see. The room was beautiful with huge windows that open for a view onto the bustling streets below. It's a few doors down from Juliets house and Piazza delle Erbe was steps from there, with Arena di Verona just around the corner. The bed was comfortable, and the room had everything I needed and more. The common space was very pretty and well equipped. The entrance into this old palazzo was quite grand! I would highly recommend this property/host to anyone visiting Verona, and look forward to my next visit. Frederico is, without doubt, the "host with the most!" Grazie, Frederico
Nothing
Dear Shawna, Thank you so much for your wonderful review! Helping you with your suitcase up the stairs was as much a pleasure as getting to know you and having a coffee together. I know that the location of my apartment and the beauty of the building are the strengths of my business, so it brings me even more joy to know that you found the bed comfortable and that the room and common areas met your expectations. Your kind words are a huge incentive for me to continue doing my best for my guests. Thank you very much for recommending my apartment, and I truly hope to welcome you again in the future. Warm regards, Federico
Dear Shawna, Thank you so much for your wonderful review! Helping you with your suitcase up the stairs was as much a pleasure as getting to know you and having a coffee together. I know that the location of my apartment and the beauty of t… Show more
Reviewed: 15 October 2024 · Stayed in October 2024
Verified reviewLocation excellent and very quiet at night. Bed very comfy.
Nothing really.
Dear Helen, Thank you so much for sharing your feedback on Booking.com. I'm glad to hear that you enjoyed your stay in my apartment and that you didn't have any negative points to mention. I hope to welcome you back to our property in the future! Best regards from Verona, Federico Finotti
Dear Helen, Thank you so much for sharing your feedback on Booking.com. I'm glad to hear that you enjoyed your stay in my apartment and that you didn't have any negative points to mention. I hope to welcome you back to our prope… Show more
Reviewed: 21 September 2024 · Stayed in September 2024
Verified reviewDear Isabelle, Thank you very much for sharing your experience and for the positive review! I'm glad to hear that you and Kevin had an enjoyable stay at the "Cappello di Giulietta". Your feedback is important to me and helps me continuously improve the services we offer. I hope to have the pleasure of hosting you again in the future, perhaps to offer you an even more perfect experience in the heart of Verona. Best regards, Federico Finotti
Dear Isabelle, Thank you very much for sharing your experience and for the positive review! I'm glad to hear that you and Kevin had an enjoyable stay at the "Cappello di Giulietta". Your feedback is important to me and helps … Show more
Reviewed: 17 September 2024 · Stayed in September 2024
Verified reviewReviewed: 9 September 2024 · Stayed in September 2024
Verified reviewReviewed: 6 September 2024 · Stayed in September 2024
Verified reviewHello John! Thank you so much for your fantastic review! I am so happy to hear that you found your stay "Most enjoyable". It's always my goal to ensure that my guests have a memorable experience here in Verona. I hope you had the chance to explore and enjoy the historic center during your brief visit. I look forward to welcoming you back in the future, perhaps for a slightly longer stay next time! Warm regards and safe travels.
Hello John! Thank you so much for your fantastic review! I am so happy to hear that you found your stay "Most enjoyable". It's always my goal to ensure that my guests have a memorable experience here in Verona. I hope you had… Show more
Reviewed: 14 August 2024 · Stayed in August 2024
Verified reviewReviewed: 25 June 2024 · Stayed in June 2024
Verified reviewNot included
You have to clim stairs
Hi Josè Fidel, Thank you very much for your review and the perfect score! I am really happy that your stay in my apartment in the historic center of Verona was pleasant. I am sorry for the inconvenience with the stairs; I am working to make the experience of my guests as comfortable as possible and I will take your feedback into consideration. I hope to host you again in the future. Thanks again for choosing my apartment and for sharing your experience! Best regards, Federico
Hi Josè Fidel, Thank you very much for your review and the perfect score! I am really happy that your stay in my apartment in the historic center of Verona was pleasant. I am sorry for the inconvenience with the stairs; I am working to ma… Show more