Reviews of B&B Confine
9 Via Mario Bertolone, 22100 Como, Italy

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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in July 2025
Verified reviewGreat location for Chiasso train station, a quite area, complimentary bottle of water offered.
Host was not the politest of people, seemed like I was causing an inconvenience, we spoke via the app prior to my arrival which, due to business would be late evening as agreed previously. Check in until 23.30, was sent messages on my phone to ask where I was and remind me that check in would close at 23.30 ( I arrived at 23.15 approx ), for check out I was told I could leave the key at the bar below which would be open early in the morning, upon the exiting the bar was closed so I had to return inside and knock on the owners door of another apartment up the stairs, leaving my luggage downstairs in the parking area, true it's nothing major but would have preferred to know prior to desceding the stiars with my luggage. The charge for "high speed" wifi is off putting compared to free slower wifi!
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewThe room was very clean, but although an iron was listed on Booking, there was actually none available for guests — however, the hostess kindly lent us her own.
The price (140 EUR per night) is very high for a room with a shared bathroom. The location is not ideal for short-stay travelers — no shops nearby (the closest ones are 3 km away or across the Swiss border). The building is directly next to a railway line, so it’s quite noisy. The “view from the window” mentioned in the description doesn’t reflect the actual surroundings. The room was locked with a very basic key — a thin metal rod with a simple rectangular bit at the end — which provided little security and could easily be opened from the outside by the owner or others. Next time, I will probably stay in a different town near Como.
Hello, Miss, we respect all the considerations of the customers who pass by us, and we would like the customers to respect ours too, to start with: that you spent 1 night with us for 2 adults 140 euros of which 36 go to booking.com, you know because they work too, and 104 for us, of which divided by two adults makes 52 euros per person per night, you slept in a 25m2 room, and a quadruple room, in the 52 euros you had as services: sheets, towels, soap, hot water, air conditioning, and absolute cleanliness, as you wrote, we are a customs reality, targeted at travelers and workers, we are close to the trains, if you sleep with the windows open, you can hear them pass, closed however no one has ever complained, and then on booking.com, there is all the news of the case, if you had the needs of a large hotel, you should have spent at least triple per person i.e. 150 euros, here we are in Como Italy, not in Ukraine. Best regards
Hello, Miss, we respect all the considerations of the customers who pass by us, and we would like the customers to respect ours too, to start with: that you spent 1 night with us for 2 adults 140 euros of which 36 go to booking.com, you kno… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewGood location short walk across border from Chiasso Station but actually in Italy. Comfy bedroom, efficient check in. Air con very welcome!
Nothing
🤝🙏❤️
Reviewed: 15 July 2025 · Stayed in June 2025
Verified reviewVery kind owners who treated me to delicious coffee with a croissant. The accommodation is clean and cozy.
One bathroom shared by several rooms
🤝🙏❤️
Reviewed: 2 June 2025 · Stayed in June 2025
Verified reviewThe rooms were clean and the beds were comfortable
What is advertised and what it actually is, is two different things, some of the bathrooms did not have toilet seats on the toilets, the aircons did not work. The internet was almost nonexistent, after being told that they cater for business people. We requested single beds and then was told that the property was not informed.
Hello, sir, and of course you were treated rudely, what did you expect? And it's already enough that I didn't kick you out, after you entered my house, without authorization you entered my bar, taking away some beers from my refrigerator, (I have the video from the cameras) this in Italy is called Stealing, disrespecting me and my family.
Hello, sir, and of course you were treated rudely, what did you expect? And it's already enough that I didn't kick you out, after you entered my house, without authorization you entered my bar, taking away some beers from my refrigerator, (… Show more
Reviewed: 15 October 2024 · Stayed in October 2024
Verified reviewAdministrator was very kind and provide good support for his guests
Late check ib
🙏🤝❤️
Reviewed: 28 September 2024 · Stayed in July 2024
Verified reviewclean, convenient for short notice arrival
cost of accommodation was expensive
🙏🤝😘
Reviewed: 8 September 2024 · Stayed in September 2024
Verified reviewReviewed: 24 July 2024 · Stayed in July 2024
Verified reviewExcellent location! Short walk to the train station so stayed there for a few nights, visited Lake Como and Milan so would recommend! Could hear the trains from the room but didn't notice them overnight at all!
❤
Reviewed: 7 July 2024 · Stayed in July 2024
Verified reviewHospitality was wonderful. The owners were warm, friendly, and accommodating. It was clean with a shared bathroom, which wasn't an issue for me. Its location is approx 15mins to the lake by bus, easy to navigate and cheap. If you are just looking for a clean and tidy place for a couple of nights whilst in como away from the tourist bustle, it's great.
🙏🤝❤
Reviewed: 24 June 2024 · Stayed in June 2024
Verified reviewI loved the owner he was so kind! Was very attentive and helpful. I highly recommend staying here. The bathroom and room were very clean. I was traveling alone as a women and I felt very safe. The price was unbeatable, I would stay again if I went back to Como!
🙏🤝❤
Reviewed: 20 June 2024 · Stayed in May 2024
Verified reviewReviewed: 10 June 2024 · Stayed in June 2024
Verified reviewPerfect location if arriving by train. 3 min walk from Chiasso station to accommodation. Easy walk 4 kms to Como or jump on train or bus for a euro both very frequent. Laundry very cheap just opposite and several good cafes and super market on your doorstep. Apartment was perfect, clean, everything supplied. Owners very helpful if you wanted anything you just had to ask. Definitely recommend and would definitely return.
🙏🤝🫂❤
Reviewed: 10 June 2024 · Stayed in June 2024
Verified reviewI didn't have the breakfast.
Guest should not be forced to leave the room.
Hello, sir, you left the room at 10.50, while the rule, check-out, said, at 9.30/10.00, on booking.com, you consumed water for 5 people, you paid the tourist tax, like everyone else, and this disturbed you, to the point of writing lies, and mean things, breakfast is not included, and we even offered you a coffee without paying. Best regards
Hello, sir, you left the room at 10.50, while the rule, check-out, said, at 9.30/10.00, on booking.com, you consumed water for 5 people, you paid the tourist tax, like everyone else, and this disturbed you, to the point of writing lies, and… Show more
Reviewed: 17 May 2024 · Stayed in May 2024
Verified reviewThe Host (Joseph) was very friendly and helpful, place was very clean, will stay at the same place when going back to Italy for sure.. Highly recommended ❤️🤩
🙏🤝❤
Reviewed: 10 May 2024 · Stayed in May 2024
Verified reviewVery friendly and nice owner. Excellent location near the border.
🙏🤝❤
Reviewed: 1 May 2024 · Stayed in March 2024
Verified reviewReviewed: 30 April 2024 · Stayed in April 2024
Verified reviewReviewed: 29 April 2024 · Stayed in April 2024
Verified reviewReviewed: 25 April 2024 · Stayed in April 2024
Verified reviewThe owner and his family were very accommodating. It was close to the train station.
It was not what I expected from the description or photos. Just not a very pleasant room. Didn’t feel comfortable. It was so basic that it felt stark. They were working late on the train tracks at night so it was noisy.
good morning, gentlemen, we respect the opinions of our customers, because they help us to improve, but I must tell you that, regarding the simple room, which seemed too minimalist to you, and because ours is a target for workers, travelers and families, we are not a tourist target, for the comfort and luxury in the rooms you have to go to the lake, and you can no longer pay 120 for two, but 300 for two adults, minimum, per night, we are on Lake Como , one of the most visited destinations in the world, we offered you breakfast, parking, all included in the 90 euros that booking.com gives us, for 2 people, then we are sorry if you heard any noises, but the state railways are not there they ask for permission to do maintenance work, it was enough to close the windows, anyway thanks for your visit. Best regards.
good morning, gentlemen, we respect the opinions of our customers, because they help us to improve, but I must tell you that, regarding the simple room, which seemed too minimalist to you, and because ours is a target for workers, traveler… Show more