5 Via Luigi Alamanni, Santa Maria Novella, 50123 Florence, Italy
#520 of 719 B&Bs and Inns in Florence
Guests' ChoiceBased on 246 hotel reviews
7.9Cleanliness
8.2
Comfort
8.2
Location
9.3
Facilities
7.9
Staff
7.6
Value for money
7.9
Free WiFi
7.6
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End of dialog contentReviewed: 17 June 2025
Land
United StatesVery close to train station, staff was very friendly and responsive with any issues and room was really clean and nice
Stayed in June 2025
Reviewed: 6 June 2025
Carlo
SwitzerlandWalls and soil would need some refreshment because there are cracks due to ageing. Managing of lights is cumbersome. Bad smell due to sanitary air evacuation was present while entering. I received an email asking for document details at 14:30 saying that the information about entering was to be sent at 15, but I received it only after contacting the number of reference. Asking for permanence tax in cash to be left at check out was inappropriate. I have no cash, so I paid the day after online.
Rather big room, comfortable bed. Next to train station. Very quite. air conditioning that can be switched off.
Stayed in June 2025
Reviewed: 25 May 2025
Josephine
AustraliaThe only thing to fault was poor wifi strength.
Very spacious and tasteful modern decor. Easy to access, great communication from the host. The bed was very comfortable and lovely crisp linen. Plenty of room for luggage etc. The position was perfect, walking distance to all attractions and public transport out the front. Best place we stayed in Italy. !!
Stayed in May 2025
Reviewed: 15 May 2025
Glenn
AustraliaRoom quickly became stuffy when closed up.
Excellent location adjacent to main station.
Stayed in May 2025
Reviewed: 13 May 2025
Van
South Africanothing
Location was perfect and so convenient right next to the station, but once inside, did not feel like you were in a busy area. Room and facilities were perfect and clean. Lovely to have a small garden Staff were very helpful, especially as I need support for a late check in on a Sunday night and the help was very friendly
Stayed in May 2025
Reviewed: 5 May 2025
Rok
SloveniaMatresses and lack of temperature control/airflow
Location + Cleanliness + Price = Excellent Value Also, the garden was a pleasant surprise
Stayed in May 2025
Reviewed: 1 May 2025
Muyang
ChinaI clearly remember that I left the charger in the room, but they told me that they didn't find it.
The location is very good. It is very close to the station. Employees actively solve problems.
Stayed in April 2025
Reviewed: 8 March 2025
Pavlos
GreeceOn the other side, the bathroom wasn’t clean enough and the floor had so much dust. Inside the accommodation, we couldn’t throw the rubbish because there wasn’t plastic bags and trash can. The toilet paper ran out and we had to buy new one. Also, they didn’t change the towels throughout the days of our staying.
First of all, the location was great . In the center of the city and everything around. Very comfortable and beautiful apartment .
Stayed in March 2025
Reviewed: 3 March 2025
Kofi
Italythe bed
the location
Stayed in March 2025
Reviewed: 11 November 2024
Miguel
SpainThe WC 🚽 smell and the WiFi didn't work
Perfect location
Stayed in November 2024
Reviewed: 7 November 2024
Thelma
United StatesWe were late for our first event because there was no one there to store our luggage at the time we had pre-arranged. The room was listed and charged as a double but there were no sheets on the second bed.
It was close to the train station, as promised.
Stayed in October 2024
Reviewed: 24 October 2024
Mariana
ParaguayThe WiFi didn’t work during our stay.
The location, size of the room and the bathroom, the coffee machine!
Stayed in October 2024
Reviewed: 21 October 2024
Agnes
CanadaThe location was excellent. Close to the train station and all major attractions. Although located on a busy street, the room faced a courtyard with space to sit outside...and it was very quiet. Room was large and comfortable.
Stayed in October 2024
Reviewed: 16 September 2024
Guilherme
DenmarkThe bed and pillows were not comfortable. The mini fridge was not cooling down.
Exceptional location in front of the tram to the airport and train station. Easy check-in.
Stayed in September 2024
Reviewed: 6 September 2024
Daniela
ItalyNothing in particular
Central but quiet
Stayed in September 2024
Reviewed: 7 August 2024
Jacob_1963
NetherlandsSuper convenient location along the T2 tram line (connecting the airport with the city center for a mere 1.70 euro!!!!), opposite the tram stop. Despite the buzz of the tram traffic, the proximity of the central station and the throngs of tourists nearby, the room (Gotti) was a tranquil oasis, the entrance to the apartment clean and cool and the online communication with the owner/janitor correct, efficient and welcoming. Extra perk was the small indoor garden with artificial grass and some seats. Both the air conditioning and the locker were most welcome.
Stayed in August 2024
Reviewed: 26 July 2024
Rachael
United KingdomThe dirty hall carpet.
The lovely openess to the garden, and Alexa.
Stayed in July 2024
Reviewed: 8 July 2024
Chour
SingaporeVery central location, digital entry that made it very flexible
Stayed in April 2024
Reviewed: 22 June 2024
Wadid
IraqThere is no reception and no boy talk with him if i need something although that i love it
Good location and private garden for room
Stayed in June 2024
Reviewed: 29 May 2024
Katarina
SlovakiaSome of the facilities could use a face-lift. I was really missing paper tissues in the bathroom. But other than that, the room was clean and everything worked.
Perfect location--literally accross the road from the train station and from a tram stop for tram line to/from the airport. The historic center is very close, too--easily reachable on foot. I had a room with a private garden, which was like an oasis away from the city noise and crowds. The garden room was also very quiet, despite the busy location. The possibility to log in to your Netflix account is a great plus. The availability of a bidet is also very cool.
Stayed in May 2024
Reviewed: 23 May 2024
Aistė
LithuaniaNext to the train station, walking distance to the city centre. In the busy area, but quiet place. The room was spacious and comfortable. Self check-in was really convenient.
Stayed in May 2024
Reviewed: 12 May 2024
Edson
BrazilNo person for reception or information. Despite saying that breakfast is included, they actually give you a 5 euro voucher to eat at a nearby bakery.
The location was excellent, in front of the train station. Many tourist attractions accessible on foot. Room with comfortable space, simple but pleasant outdoor garden.
Stayed in May 2024
Reviewed: 11 May 2024
Onur
TurkeyGarden was really good, you stay close to the train station and have a back garden with silent peaceful room. High ceilings, and new decorated bathroom.
Stayed in April 2024
Reviewed: 1 May 2024
Kent
AustraliaThe bed needs updating, as well as the pillows.
The garden out the back was lovely - it was really nice to be able to go outside and enjoy the sun. It was also really quiet for being in a busy area.
Stayed in May 2024
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