Skip to main content
  1. Hotel reviews homepage
  2. Italy hotel reviews
  3. Tuscany B&B and inn reviews
  4. Florence B&B and inn reviews
  5. Reviews of Santa Croce Exclusive

Reviews of Santa Croce Exclusive

Via Della Vigna Vecchia 1/1, Uffizi, 50122 Florence, Italy

#673 of 719 B&Bs and Inns in Florence

Guests' Choice

Review score

Based on 164 hotel reviews

6.9

Score breakdown

  • Cleanliness

    6.9

  • Comfort

    7.0

  • Location

    9.4

  • Facilities

    6.6

  • Staff

    8.2

  • Value for money

    7.0

  • Free WiFi

    6.0

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 16 July 2025

    7.0
    Great location
    • Leisure trip
    • Couple
    • Double Room with Private External Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    However, the window faced an inner courtyard, so the room was quite dark. You could hear water running, probably from nearby pipes. The toilet was right next to the room, but you still had to step out into a shared space to access it, and it could only be locked from the inside – not ideal for privacy. Also, things like the kettle and other utensils were only available in the shared area.

    Great location – everything was close and easily accessible.

    Stayed in July 2025

  • Reviewed: 9 June 2025

    6.0
    • Leisure trip
    • Solo traveller
    • Double Room with Private External Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 14 May 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Private External Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The only problem was first the Wifi which was very weak. The heating/cooling system inside the room was noisy which we had to turn off to be able to sleep. The rest were all very good.

    All I can say the location is very good plus the cleanliness of the whole place. It is located on the first floor accessible by elevator.

    Stayed in May 2025

  • Reviewed: 29 March 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment Deluxe
    • Stayed 4 nights
    • Submitted via mobile

    There was cold in an appartement

    Stayed in March 2025

  • Reviewed: 23 March 2025

    7.0
    Lovely place in the heart of the city
    • Leisure trip
    • Couple
    • One-Bedroom Apartment Deluxe
    • Stayed 3 nights
    • Submitted via mobile

    The apartment is in need of some refurbishing.

    Nice location.

    Stayed in March 2025

  • Reviewed: 10 March 2025

    8.0
    Sleep and go
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Bathroom could have been better cleaned. There were long dark hair on walls around the shower. The shower hose has black mould on it.

    Excellent location. Nice communal area and a basic kitchen. Could be upgraded with a cork screw. Very good place for one night.

    Stayed in February 2025

  • Reviewed: 4 November 2024

    7.0
    was fine
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    the wifi in our room didnt work at all. And even our mobil data didnt work. There was simply no connection inside. Including being able to make a call. It only worked at the shared living room

    it was really central and very close everywhere by foot. And the owner was really helpful and returned to the messages really fast

    Stayed in November 2024

  • Reviewed: 29 September 2024

    7.0
    With a few small repairs and upgrades this could be a 9+ accomodation.
    • Leisure trip
    • Couple
    • Double Room with Private External Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    - Living area furniture worn - needs replacing - bathroom shower door rusty - needs replacing - wash hand basin stopper missing - kitchen sink stopper missing - Living area - ac electrical switch broken - dangerous !

    Great location - very central

    Stayed in September 2024

  • Reviewed: 27 September 2024

    7.0
    IT’s location is good and convenient.
    • Leisure trip
    • Couple
    • Double Room with Private External Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    We didn’t realize when the add said double occupancy that it meant another couple would be in the apartment. We where not expect that. Linens where clean but couch is ripped and stained.

    Location was good

    Stayed in September 2024

  • Reviewed: 24 September 2024

    8.0
    Great location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The shower was quite moldy, and when booking this we thought we got the whole apartment when it was shared. We had our own bathroom and bedroom but the living room and kitchen was shared. We didn’t hear the people in the other room at all so wasn’t to bad but wish I would’ve known it was shared before booking.

    It was in a great location

    Stayed in September 2024

  • Reviewed: 19 September 2024

    6.0
    Apart from the bathroom everything else was good.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    Bathroom needs renovating. Extractor fan did not work. Shower was good but water spilled through leaking shower screen. Grouting round bath and hand basin grotty. Hand basin had something stuck down the waste pipe.

    Location excellent. 15/20 mins walk from station, only 5 mins from Cathedral complex. Good comfortable bed and pleasant bedroom. Pleasant lounge area.

    Stayed in September 2024

  • Reviewed: 9 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Private External Bathroom
    • Stayed 1 night

    Weirdly I had the rooter in my room and... It was slow ? But the day after everything was back to normal

    The room in itself was actually good and the location was perfect ! In the heart of Florence it was wonderful. Also big kuddos to the owner, they helped me a lot and were always up for me!

    Stayed in September 2024

  • Reviewed: 3 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bad air circulation around the room

    Good location, comfy bed, clean room and bathroom

    Stayed in September 2024

  • Reviewed: 3 September 2024

    8.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Private External Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The wifi is not so good, sometime works sometime not

    It's a whole apartment

    Stayed in August 2024

  • Reviewed: 1 September 2024

    6.0
    We liked communication with the owner and location of the apartment. The room it self had bad climatisation and air rota
    • Leisure trip
    • Couple
    • Double Room with Private External Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Bad climatisation and air rotation.

    Good location and communication with the owner.

    Stayed in September 2024

  • Reviewed: 22 July 2024

    6.0
    Close to things but so shabby!
    • Leisure trip
    • Couple
    • Double Room with Private External Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Air-conditioning did not work. We mentioned it to cleaners after our first night. They said they would pass on the info. Bathroom is terrible - leaks badly all over the place. Grouting is filthy. Cupboard is broken. Sheets and towels are old and worn out. My bath towel had a big hole in the middle!

    Good location for some restaurants, attractions and shops.

    Stayed in July 2024

  • Reviewed: 21 June 2024

    8.0
    Bumping when it could have been amazing experience.
    • Business trip
    • Solo traveller
    • One-Bedroom Apartment Deluxe
    • Stayed 3 nights
    • Submitted via mobile

    The internet connection is very bad, only works well in the living room and it’s not a place to spend time due to the very small sofa; no confortable. Coffee machine did not work. It needs repairs in the bathroom or install a new courting door. Water spills all over.

    Stunning apartment with a private elevator. It has a lot of more potential. A lot of space truly very nice.

    Stayed in June 2024

  • Reviewed: 15 June 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Private External Bathroom
    • Stayed 1 night

    Bathroom outside and shower leaking everywhere. Confusion when picking up room keys.

    Location was very good, walking distance from many sightseeing points, yet its quiet enough to have a good rest at the end of the day. Good size bedroom. Clean.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    6.0
    Overrated for the price- bathroom was squalid
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Mould in bathroom, cigarette butts outside bedroom window, Lack of charge points for phone, Broken bathroom sink plug Leaking heater,

    Kitchen and lounge access

    Stayed in May 2024

  • Reviewed: 2 April 2024

    8.0
    Perfect, we will use it again
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    We liked everything

    Great location Clean and comfortable room lift to access the apartment we met Carmine who helped us with everything we needed

    Stayed in March 2024

  • Reviewed: 27 March 2024

    7.0
    Okay
    • Leisure trip
    • People with friends
    • Double Room with Private External Bathroom
    • Stayed 1 night
    • Submitted via mobile

    It was said we would have high speed internet but actually it was really bad. Always lost the connection and in general wasn’t good

    The location was awesome

    Stayed in March 2024

  • Reviewed: 17 March 2024

    7.0
    Good stay for very affordable price.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights

    I had not realized that the apt was not for me alone but there was another room which also used the kitchen and living room (they had their own bathroom). No soap, no drying towel and not hand towel in kitchen. Laundry machine broken.

    location. Apt was big, price was low, help from staff was very good. The elevator came directly in the apt. So it was like private elevator. De luxe!

    Stayed in March 2024

  • Reviewed: 9 February 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    It is not possible to ventilate the room, because when you open the window, you can smell cigarette smoke from the surrounding apartments, since the window is in the direction of the closed space between the buildings and not to the street.

    The location and accessibility are really great, living right in the center. The apartment also includes a kitchen and a common room. The landlady answered always quickly.

    Stayed in February 2024

  • Reviewed: 24 October 2023

    6.0
    Good for a short stay!
    • Leisure trip
    • Couple
    • Double Room with Private External Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The room was okay, the bathroom was very old and a bit dirty

    Very nice host, super friendly and in the middle of the city center

    Stayed in October 2023

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!