It woke my partner on midnight toilet runs as our bed was on mezzanine level and hard to navigate without lights.

The apartment was comfy and in good location. The laundry was a bonus feature to wash clothes on longer holidays. Suzanne was very helpful with taxis and extra toilet rolls.

Stayed in August 2025

Location, charm and very clean

Stayed in August 2025

Nothing…. All good

The apartment is located very centrally for all the the lovely historical buildings and sites. Suzanne was a brilliant host who helped us with all our questions and requests. A brilliant place to stay in the centre of Florence.

Stayed in August 2025

Nothing- it was perfect!

This is the most beautiful apartment we’ve stayed in in Florence- and this was my 5th visit. We had the 3 bedroom and it was huge! It was so comfortable and decorated beautifully. The location was perfect- right in the middle of everything. Our host, Suzanne was a gem. She welcomed us and was so friendly and informative. She even secured us dinner reservations at HER favorite restaurant which was incredible! I will always try to stay here when I’m in Florence!

Stayed in August 2025

The location and staff

Stayed in August 2025

Clean, spacious for a family of 5, quiet, and great location

Stayed in August 2025

We loved everything

Excellent location, beautiful roomy apartment. Very comfortable beds. The steps were a challenge but kept us exercised everyday!

Stayed in August 2025

- The sitting area in the apartment was a little cramped for us but probably to be expected given its location in the city. - This is advice for other travelers, not a criticism of the property. I ran out of space in the previous section for this info. If you need to take a taxi to get to the airport or train station, I recommend that you ask Suzanne to book one for you. The taxis in Florence only pick up passengers at designated taxi stops. You cannot flag one down on the street. When we went to the Santa Croce taxi stop, only 1 taxi stopped during the 40 minutes that we were waiting there (with 30 other people) and that was on a Saturday morning. We weren't able to install an Italian taxi app because it insisted on sending a code to an Italian phone number which we did not have.

- Our family of 3 adults stayed for 3 nights in a 2-bedroom apartment called Elena. We unfortunately arrived after the office was closed which made getting to the apartment a little more challenging because it is not located in the same building as the office. Once we got to the building, self-check in was easy. If your apartment is located at Via dei Rustici 10, use Via dei Rustici 24 as the address, otherwise Google Maps takes you to the wrong place (for some reason there are 2 Via dei Rustici 10 addresses). - Apartment Elena is located on the 2nd floor, up a flight and a half of stairs of somewhat steep stairs. There is no elevator (this was not a problem for us). It’s in a great central location: 6-minute walk to the Uffizi, 11 minutes to the Duomo, and 15 minutes to the Academia. There is a nearby Conad City for groceries and lots of restaurants. We used the washing machine in the apartment (located in the closet of the larger bedroom) and there was a nice large drying rack. We appreciated the easy-to-follow instructions for the washing machine and management supplied 4 washing capsules. There were plenty of glasses and plates. - Like other reviewers, we read signs requesting that we take out garbage. However, when we talked to Suzanne (the manager), she said that we could ignore them and she needed to remove them. The signs were created back when the Borgo dei Greci apartments were only rented for stays one week or longer. - We would suggest a few improvements to the apartment. The smaller bedroom needs a nightstand. The bathroom can use more accessible shelving installed on the walls. The bathroom did have a small 2-shelf cart but it was not easy to reach. There is nowhere to dry bath towels. We found that they would not dry in the bathroom.

Stayed in May 2025

It can be noisy as it is on level one.

The apartment was so big and bright with tall ceilings and many high windows. Suzanne was so helpful throughout our stay to ensure we had a great time in Florence.

Stayed in August 2025

the lift ( from ground floor ) is tiny but we managed , could not have other wise .

the location is everything . Susanne on reception was lovely .we stayed for 2 weeks and have no complaints at all .

Stayed in July 2025

The host was incredibly kind and helpful. The location is perfect — right in the heart of the city, close to all the main attractions. The apartment was spotless, modern, and very comfortable. Everything we needed was provided. No complaints at all — highly recommended!

Stayed in July 2025

Nothing !!!

What an amazing experience we had during 3 nights in the BorgoDeGreci. The location, the charming appartement and Suzanne with her amazing and so nice welcoming attention. I barely give 10 as note on Booking.com but this time I can't imagine rating something different. I strongly recommend this place to everyone who want to visit Florence.

Stayed in July 2025

Historic and beautiful apartment in the center of historical Florence. Rooms are airy and we appreciated having 2 full bathrooms for our family with teenagers. Suzanne was an extremely helpful, kind and generous host. We hope to return one day!!

Stayed in July 2025

Clean Lovely host Great location Spacious room Perfect for our small family Safe

Stayed in June 2025

That We didn’t stay longer!

So spacious and super convenient location for exploring Florence. Great food options nearby and the staff were super helpful.

Stayed in July 2025

N/A

Beautiful, authentic and extremely clean apartment in the very central location. Loved everything, we had a very pleasant stay. Big thank to lovely host Suzanne, who made our stay even more enjoyable. Will definitely return!

Stayed in June 2025

Had character

Great location and very clean apartment

Stayed in July 2025

We had a wonderful stay in Florence! Suzanne was extremely helpful with suggestions and the apartment was beautiful, cool, and comfortable! We would definitely stay here again 👍👍

Stayed in June 2025

Awesome location and host gave easy to follow instructions on days that the office was closed as well so much appreciated Would for sure recommend

Stayed in July 2025

Super nice unit and strategic location in town. House is fully equipped and we live the space 🙌

Stayed in June 2025

Nothing!

The host Suzanne was an absolute delight to deal with and she was very efficient with addressing any queries before our visit to Florence. Whilst we were there Suzanne made many excellent recommendations and always greeted us with a welcoming smile. The apartment exceeded my expectations: Location was excellent, a stone throw away from the Santa Croce and about a 15 min walk to the strain station. All the main sites are within walking distance. We booked a 1 bedroom apartment for 3 of us. The living room was big enough to open up the sofa bed and still have ample room around the dining and kitchen area. What impressed me the most was the attention to detail in the apartment. The little contemporary touches not only gave the apartment a modern feel but were also very convenient when you living away from home, with lots of storage space. Our apartment had excellent AC which was a plus in the heat. Gelato, no exaggeration but they were the best I've tasted, (and yes better than Venchi and cheaper!). Nuvola (near the Doumo) the Dubai Chocolate is to die for and you get service with a smile! Cantina del gelato near the Ponte Vecchio - My favourite was the Caramel with Rock Salt.

Stayed in June 2025

Nothing

Location, ease of access

Stayed in June 2025

Its almost right at the center of Florence. I love the location. The host is very accomodating and the place itself is clean and well prepared for our arrival. It is just 15 to 20 mins walk from Firenzw SMN station.

Stayed in June 2025

Nevertheless, this is not under the control of the owners, but you should be aware of the fact that the windows overlook the street (not main though, just a backstreet), so on weekdays in the morning you can be disturbed by loaders from a neighboring cafe or workers. And in the evening - passers-by. But despite the wild congestion of Florence during our visit, these moments were very few and we managed to sleep well. Plus the property was a little dimmer (in terms of the day light) than it was shown on the pics. But for us it was not a big deal.

Suzanne, a lovely woman who runs the property, was absolutely responsive, kind and helpful. Probably the best host I’ve ever seen. All the issues we had had she managed in no time. This makes up for all the shortcomings of the apartment. The location is perfect! Ideal distance from all the sightseeings (20min tops to the train station in one direction, 20 min tops the Michelangelo square for the best view of the city in the other) and best places to eat (try panini in Schiacchiateria de’Neri 18R, it’s 2min walk from the apartment, it’s way better than All’antico, I swear to god, you’ll not be disappointed) Overall, the apt was clean, the washing machine came in really handy since it was the third city in our way. A really comfortable bed and the pillows.

Stayed in June 2025