8.6

Opiniones del Albergo Chiusarelli 3 estrellas

Viale Curtatone 15, 53100 Siena, Italia

  • Alfonso

    Escrito en 3 de septiembre de 2025 · Se alojó en agosto de 2025

    Comentario auténtico
  • Madriñán

    Escrito en 31 de agosto de 2025 · Se alojó en julio de 2025

    Comentario auténtico
  • Manuel

    Escrito en 28 de agosto de 2025 · Se alojó en agosto de 2025

    Comentario auténtico

    Ubicación y desayuno incluido

    Habitación muy pequeña, incómoda, sin armarios, el aire acondicionado no funcionaba. Y es un laberinto de escaleras para llegar a la habitación. Y no tiene ascensor. El grifo de la bañera está en medio y es super incómodo. Muy mal indicado como acceder con coche y cara la habitación y carísimo el parking

    Respuesta del alojamiento:

    Dear Manuel, Thank you for sharing your experience of your recent stay at Hotel Chiusarelli. We're pleased you enjoyed the location and breakfast, but we're sincerely sorry for the inconvenience you experienced during your stay. We've taken note of your comments regarding the room size, facilities, access, and costs. The lack of an elevator, advertised on all booking websites, is due to the fact that the hotel, dating back to 1870, is classified. Due to numerous architectural restrictions, no authorization can be granted for the installation of an elevator. For this reason, we help our guests with their luggage, as we did with you. Regarding parking, upon your arrival, you were given a map showing where to park in the immediate vicinity of the hotel, and there are plenty of both paid and free parking lots. We hope to welcome you again in the future and offer you a more comfortable stay. Kind regards, Francesca Rosi, Hotel manager.

    Dear Manuel, Thank you for sharing your experience of your recent stay at Hotel Chiusarelli. We're pleased you enjoyed the location and breakfast, but we're sincerely sorry for the inconvenience you experienced during your stay. We&… Mostrar más

    Albergo Chiusarelli
    3 de septiembre de 2025
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  • Serena

    Escrito en 28 de agosto de 2025 · Se alojó en julio de 2025

    Comentario auténtico

    Lo mejor: la ducha y el baño. Ubicación perfecta para descubrir la ciudad andando. Tienen un parking privado de pago.

    Nos dieron la habitación cerca de la recepción por lo que se escuchaban algunos ruidos. Nos esperábamos algo más en el desayuno.

    Respuesta del alojamiento:

    Dear Mrs. Serena, Thank you for sharing your experience about your stay at Hotel Chiusarelli. We're delighted you appreciated the comfortable bathroom, the central location, and the convenience of our private parking. We're sorry, however, that the noise and breakfast (which however has an excellent choice of both sweet and savoury products) didn't fully meet your expectations. We'll certainly take your suggestions into consideration to further improve our service. We hope to welcome you back soon to make your stay even more enjoyable. Best regards, Francesca Rosi, Hotel manager.

    Dear Mrs. Serena, Thank you for sharing your experience about your stay at Hotel Chiusarelli. We're delighted you appreciated the comfortable bathroom, the central location, and the convenience of our private parking. We're sorry, h… Mostrar más

    Albergo Chiusarelli
    31 de agosto de 2025
  • Emma

    Escrito en 26 de agosto de 2025 · Se alojó en agosto de 2025

    Comentario auténtico

    Olor a cañerías del baño

    Respuesta del alojamiento:

    Dear Mrs. Emma, Thank you for sharing your experience about your stay at Hotel Chiusarelli. We're pleased that you found our hotel to be a good value. We apologize for the inconvenience you encountered in the bathroom. Your feedback is very valuable and will allow us to promptly investigate and address the issue. We hope to welcome you back soon to offer you an even more comfortable stay. Kind regards, Francesca Rosi, Hotel manager.

    Dear Mrs. Emma, Thank you for sharing your experience about your stay at Hotel Chiusarelli. We're pleased that you found our hotel to be a good value. We apologize for the inconvenience you encountered in the bathroom. Your feedback is … Mostrar más

    Albergo Chiusarelli
    31 de agosto de 2025
  • Jose

    Escrito en 26 de agosto de 2025 · Se alojó en agosto de 2025

    Comentario auténtico

    Personal muy amable. Ubicación

    Respuesta del alojamiento:

    Dear Mr. Jose, Thank you for your feedback on your recent stay at Hotel Chiusarelli and for appreciating the friendliness of our staff and the hotel's location. We hope to see you again soon for another pleasant stay! Best regards, Francesca Rosi, Hotel manager.

    Dear Mr. Jose, Thank you for your feedback on your recent stay at Hotel Chiusarelli and for appreciating the friendliness of our staff and the hotel's location. We hope to see you again soon for another pleasant stay! Best regards, Fran… Mostrar más

    Albergo Chiusarelli
    28 de agosto de 2025
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  • Ismael

    Escrito en 18 de agosto de 2025 · Se alojó en agosto de 2025

    Comentario auténtico

    La amabilidad del personal y la zona donde se encuentra, además la facilidad de aparcamiento en la zona.

    Nada negativo que reseñar

    Respuesta del alojamiento:

    Dear Mr. Ismael, Thank you very much for your positive review about your stay at Hotel Chiusarelli. We are delighted that you appreciated the friendliness of our staff, our location, and the convenience of parking nearby. Knowing that you found nothing negative makes us truly proud. We look forward to welcoming you back to Siena soon for another pleasant stay. Kind regards, Francesca Rosi, Hotel manager.

    Dear Mr. Ismael, Thank you very much for your positive review about your stay at Hotel Chiusarelli. We are delighted that you appreciated the friendliness of our staff, our location, and the convenience of parking nearby. Knowing that you f… Mostrar más

    Albergo Chiusarelli
    19 de agosto de 2025
  • Mathias

    Escrito en 12 de agosto de 2025 · Se alojó en julio de 2025

    Comentario auténtico

    Excelente habitación y hotel! Muy buen desayuno y con buenas opciones libres de gluten.

    Respuesta del alojamiento:

    Dear Mr. Mathias, Thank you so much for the wonderful review about your stay at Hotel Chiusarelli. We're happy you enjoyed the room, the hotel, and the gluten-free breakfast, perfect for starting the day in the best way. We look forward to welcoming you back soon for another pleasant stay. Kind regards, Francesca Rosi, Hotel manager.

    Dear Mr. Mathias, Thank you so much for the wonderful review about your stay at Hotel Chiusarelli. We're happy you enjoyed the room, the hotel, and the gluten-free breakfast, perfect for starting the day in the best way. We look forward… Mostrar más

    Albergo Chiusarelli
    14 de agosto de 2025
  • Maria

    Escrito en 5 de agosto de 2025 · Se alojó en agosto de 2025

    Comentario auténtico
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  • Virginia

    Escrito en 27 de julio de 2025 · Se alojó en julio de 2025

    Comentario auténtico

    Habitaciones hermoso y grandes. Desayuno espectacular. Estacionamiento cercano. Personal muy amable. Vistas hermosas.

    No hay ascensor. Para las personas mayores puede ser un problema.

    Respuesta del alojamiento:

    Dear Mrs. Virginia, Thank you so much for your wonderful review about your stay at Hotel Chiusarelli. We're delighted that you enjoyed our rooms, breakfast, and the hospitality of our staff. Guest satisfaction is our priority, and we're delighted to hear that you enjoyed your stay. We regret the lack of an elevator; we understand this may be a challenge for some guests. The lack of an elevator, advertised on all booking websites, is due to the fact that the hotel, dating back to 1870, is classified, and due to numerous architectural constraints, the law does not permit the installation of an elevator. We hope to welcome you back soon for another pleasant stay. Kind regards, Francesca Rosi, Hotel manager.

    Dear Mrs. Virginia, Thank you so much for your wonderful review about your stay at Hotel Chiusarelli. We're delighted that you enjoyed our rooms, breakfast, and the hospitality of our staff. Guest satisfaction is our priority, and we… Mostrar más

    Albergo Chiusarelli
    27 de julio de 2025
  • Paloma

    Escrito en 16 de julio de 2025 · Se alojó en julio de 2025

    Comentario auténtico

    La ubicación es buena, a un paseo del centro. El sitio acogedor. La cama muy cómoda. Totalmente recomendable.

    No hay ascensor y eso puede ser un problema para personas con discapacidad.

    Respuesta del alojamiento:

    Dear Mrs. Paloma, Thank you so much for your wonderful review about your stay at Hotel Chiusarelli. We're happy you enjoyed the central location, the welcoming atmosphere, and the comfortable bed. We regret the lack of an elevator; we understand this may be a limitation for some guests. The lack of an elevator, advertised on all booking websites, is due to the fact that the hotel, dating back to 1870, is classified, and due to numerous architectural restrictions, the law does not permit the installation of an elevator. We hope to see you again soon for another pleasant stay. Best regards, Francesca Rosi, Hotel manager.

    Dear Mrs. Paloma, Thank you so much for your wonderful review about your stay at Hotel Chiusarelli. We're happy you enjoyed the central location, the welcoming atmosphere, and the comfortable bed. We regret the lack of an elevator; we u… Mostrar más

    Albergo Chiusarelli
    18 de julio de 2025
  • Adolfo

    Escrito en 13 de julio de 2025 · Se alojó en julio de 2025

    Comentario auténtico

    La amabilidad del personal, instalaciones

    Todo fue muy bien

    Respuesta del alojamiento:

    Dear Mr. Adolfo, Thank you so much for your kind comment about your stay at Hotel Chiusarelli. We're delighted that you appreciated the friendliness of our staff and the facilities. Knowing that everything went so well fills us with satisfaction. We hope to welcome you again in the future for another pleasant stay. Best regards, Francesca Rosi, Hotel manager.

    Dear Mr. Adolfo, Thank you so much for your kind comment about your stay at Hotel Chiusarelli. We're delighted that you appreciated the friendliness of our staff and the facilities. Knowing that everything went so well fills us with sat… Mostrar más

    Albergo Chiusarelli
    18 de julio de 2025
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  • Maria

    Escrito en 12 de julio de 2025 · Se alojó en julio de 2025

    Comentario auténtico

    Hermoso hotel (casona antigua). Muy bien ubicada. Muy buen desayuno. Muy amable todo El personal Del hotel. Volveria!!

    Respuesta del alojamiento:

    Dear Mrs. Maria, Thank you so much for your kind words about your stay at Hotel Chiusarelli. We're delighted you enjoyed our historic residence, the location, the breakfast, and especially the kindness of our friendly staff—it's always a pleasure to know we made your stay enjoyable. We hope to welcome you back soon for another equally positive experience. Best regards, Francesca Rosi, Hotel manager.

    Dear Mrs. Maria, Thank you so much for your kind words about your stay at Hotel Chiusarelli. We're delighted you enjoyed our historic residence, the location, the breakfast, and especially the kindness of our friendly staff—it's alw… Mostrar más

    Albergo Chiusarelli
    13 de julio de 2025
  • Manuel

    Escrito en 6 de julio de 2025 · Se alojó en julio de 2025

    Comentario auténtico
  • De

    Escrito en 28 de junio de 2025 · Se alojó en junio de 2025

    Comentario auténtico

    Regular

    La mala presentación en cuanto a higiene personal de la persona que nos atendió en la recepción. Uñas sucias y olor a alcohol durante horas de trabajo

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  • Beatriz

    Escrito en 27 de junio de 2025 · Se alojó en junio de 2025

    Comentario auténtico
  • Edgardo

    Escrito en 27 de junio de 2025 · Se alojó en mayo de 2025

    Comentario auténtico

    El hotel

    Respuesta del alojamiento:

    Dear Mr. Edgardo, Thank you for your kind words about your stay at Hotel Chiusarelli. We are really happy that you enjoyed your stay at our hotel. We hope to see you again soon for another pleasant stay in Siena. Best regards, Francesca Rosi, Hotel manager.

    Dear Mr. Edgardo, Thank you for your kind words about your stay at Hotel Chiusarelli. We are really happy that you enjoyed your stay at our hotel. We hope to see you again soon for another pleasant stay in Siena. Best regards, Francesca Ros… Mostrar más

    Albergo Chiusarelli
    1 de julio de 2025
  • Rafael

    Escrito en 14 de junio de 2025 · Se alojó en junio de 2025

    Comentario auténtico

    La ubicación

    Aparcamiento muy limitado. Te hacen aparcar en el pk del stadio.

    Respuesta del alojamiento:

    Dear Mr. Rafael, Thank you for your feedback about your stay at Hotel Chiusarelli. We are happy that you found the hotel's location convenient. We are sorry for the inconvenience related to parking: unfortunately, the internal spaces are limited, and we also want to point out that regarding parking, the description on the website where you made your reservation is as follows: "Public parking available in the area and not bookable at a cost of 2 EUR per hour". The parking described is the one at the stadium, just a two-minute walk from the hotel, paid during the day and free at night, while between 5 and 10 minutes walk there are many free parking spaces available. We hope to welcome you again in the future. Best regards, Francesca Rosi, Hotel manager.

    Dear Mr. Rafael, Thank you for your feedback about your stay at Hotel Chiusarelli. We are happy that you found the hotel's location convenient. We are sorry for the inconvenience related to parking: unfortunately, the internal spaces ar… Mostrar más

    Albergo Chiusarelli
    16 de junio de 2025
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  • Carmen

    Escrito en 3 de junio de 2025 · Se alojó en junio de 2025

    Comentario auténtico

    ubicación,parking,desayuno sencillo pero lo que había estaba bueno. La habitación era un poco pequeña pero estaba limpia y con lo necesario

    estaba cerca de una feria con mucho ruido en esos días y no funcionaba el aire acondicionado el primer día son cosas puntuales porque hizo mucho calor y el ruido también era por esos días y supongo que el resto del año no hay fiesta tan cerca.

    Respuesta del alojamiento:

    Dear Mrs. Carmen, Thank you for sharing your experience about your stay at Hotel Chiusarelli. We are happy that you enjoyed your stay and appreciated the location, parking, breakfast and cleanliness of the room. We are sorry for the inconvenience caused by the noise of the fair and the temporary malfunction of the air conditioning. As you rightly noted, this was an exceptional situation related to a local event and particularly high temperatures. We hope to be able to welcome you again in a quieter period to offer you an even more relaxing stay! Best regards, Francesca Rosi, Hotel manager.

    Dear Mrs. Carmen, Thank you for sharing your experience about your stay at Hotel Chiusarelli. We are happy that you enjoyed your stay and appreciated the location, parking, breakfast and cleanliness of the room. We are sorry for the inconve… Mostrar más

    Albergo Chiusarelli
    4 de junio de 2025
  • Jose

    Escrito en 2 de junio de 2025 · Se alojó en junio de 2025

    Comentario auténtico

    Excelente ubicación! A 400m del Duomo de Siena, muy amable el personal de recepción! Tiene estacionamiento cercano gratis por la noche y 2€ la hora después de las 7am-8pm.

    No tiene elevador pero es entendible ya que es un edificio histórico y antiguo

    Respuesta del alojamiento:

    Dear Mr. Jose, Thank you very much for your positive review about your stay at Hotel Chiusarelli. We are really happy that you appreciated our central location, so close to the Duomo, and the courtesy of our staff at the reception. We are also pleased that you found the parking nearby convenient. We understand the note about the elevator: since it is a protected historical building, unfortunately it is not possible to install one, but we are always available to help with luggage to make your stay more comfortable. We hope to see you again soon in Siena, perhaps in a period where there are no problems in finding room availability like the evening of your stay. Best regards, Francesca Rosi, Hotel manager.

    Dear Mr. Jose, Thank you very much for your positive review about your stay at Hotel Chiusarelli. We are really happy that you appreciated our central location, so close to the Duomo, and the courtesy of our staff at the reception. We are a… Mostrar más

    Albergo Chiusarelli
    4 de junio de 2025
  • Antonio

    Escrito en 29 de mayo de 2025 · Se alojó en abril de 2025

    Comentario auténtico
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  • Rabbione

    Escrito en 28 de abril de 2025 · Se alojó en abril de 2025

    Comentario auténtico

    La limpieza La ubicación El personal

    Las escaleras

    Respuesta del alojamiento:

    Dear Guest, Thank you so much for sharing your positive experience about your stay at Hotel Chiusarelli. We are really happy that you appreciated the cleanliness, our strategic location and the helpfulness of our friendly staff. We are sorry for the inconvenience caused by the stairs: the lack of an elevator, advertised on all the booking websites, is due to the fact that the hotel, dating back to 1870, is classified, and due to the numerous architectural constraints the law does not allow the installation of any elevator. We hope to have you back soon for another pleasant stay. Best regards, Francesca Rosi, Hotel manager.

    Dear Guest, Thank you so much for sharing your positive experience about your stay at Hotel Chiusarelli. We are really happy that you appreciated the cleanliness, our strategic location and the helpfulness of our friendly staff. We are sor… Mostrar más

    Albergo Chiusarelli
    29 de abril de 2025
  • Jorge

    Escrito en 28 de abril de 2025 · Se alojó en marzo de 2025

    Comentario auténtico

    la ubicacion y el trato del personal

    Respuesta del alojamiento:

    Dear Mr. Jorge, Thank you so much for your positive review about your stay at Hotel Chiusarelli. We are happy that you appreciated our good location and especially the treatment reserved from our friendly and helpful staff, which we care about. We hope to see you again soon for another pleasant stay. Best regards, Francesca Rosi, Hotel manager.

    Dear Mr. Jorge, Thank you so much for your positive review about your stay at Hotel Chiusarelli. We are happy that you appreciated our good location and especially the treatment reserved from our friendly and helpful staff, which we care ab… Mostrar más

    Albergo Chiusarelli
    29 de abril de 2025
  • Gerardo

    Escrito en 25 de abril de 2025 · Se alojó en abril de 2025

    Comentario auténtico

    Complicado conseguir estacionamiento

    Respuesta del alojamiento:

    Dear Mr. Gerardo, Dear Guest, Thank you for leaving us your comment about your stay at Hotel Chiusarelli. We are sorry to hear that you had difficulty finding parking: we understand how inconvenient it can be, especially upon arrival. In reality it is not difficult: the parking advertised on the website where you made your reservation, the one at the stadium, paid during the day and free at night, is located just a two-minute walk from the hotel, while between 5 and 10 minutes on foot there are many free parking spaces available. Upon arrival, our guests are always informed about the various parking options. We hope that you enjoyed your stay and that you will give us another chance in the future. Kind regards, Francesca Rosi, Hotel manager.

    Dear Mr. Gerardo, Dear Guest, Thank you for leaving us your comment about your stay at Hotel Chiusarelli. We are sorry to hear that you had difficulty finding parking: we understand how inconvenient it can be, especially upon arrival. In re… Mostrar más

    Albergo Chiusarelli
    2 de mayo de 2025
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  • 7.0 Bien
    Sergio

    Escrito en 21 de abril de 2025 · Se alojó en abril de 2025

    Comentario auténtico

    El personal y desayuno

    No tiene ascensor. No hay servicio de bar.

    Respuesta del alojamiento:

    Dear Mr. Sergio, Thank you for your feedback on your stay at Hotel Chiusarelli and for highlighting the quality of our friendly and helpful staff and breakfast, aspects we care about. We are aware of the lack of an elevator and understand that it may represent a limitation for some guests. Of course, the lack of an elevator is advertised on all booking websites, and is due to the fact that the hotel, dating back to 1870, is classified, and due to the many architectural constraints the law does not allow the installation of any elevator. As for the bar service, a bar is present inside the internal restaurant "Gli Orti di San Domenico", and is open during the opening hours of the restaurant. We hope to welcome you again soon! Kind regards, Francesca Rosi, Hotel manager.

    Dear Mr. Sergio, Thank you for your feedback on your stay at Hotel Chiusarelli and for highlighting the quality of our friendly and helpful staff and breakfast, aspects we care about. We are aware of the lack of an elevator and understand t… Mostrar más

    Albergo Chiusarelli
    2 de mayo de 2025
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Los comentarios expresan las opiniones personales de los clientes de Booking.com que han completado el cuestionario tras su estancia en el hotel. Estas opiniones no representan necesariamente las de Booking.com. Ver nuestros consejos y pautas para los comentarios

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