Reviews of Albergo Chiusarelli 3 stars
Viale Curtatone 15, 53100 Siena, Italy
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Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewClose (5 min walking distance) to the historic center. Excellent services (including advice for parking areas).
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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewGreat location. Very friendly staff
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewLovely location, staff and room. Everything was perfect.
An elevator to the 3rd floor would have been nice.
Dear Guest, Thank you so much for your wonderful review of your stay at Hotel Chiusarelli. We're delighted to hear that you appreciated the location, the room, and especially the helpfulness of our friendly staff. Regarding the elevator, we understand your concern: the lack of an elevator, advertised on all booking websites, is due to the fact that the hotel, dating back to 1870, is classified. and due to numerous architectural restrictions, the law does not permit the installation of an elevator, and for this reason, we help our guests with their luggage. We look forward to welcoming you again for another pleasant stay. Kind regards, Francesca Rosi, Hotel manager.
Dear Guest, Thank you so much for your wonderful review of your stay at Hotel Chiusarelli. We're delighted to hear that you appreciated the location, the room, and especially the helpfulness of our friendly staff. Regarding the elevator… Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewBreakfast was great, good variety and beautiful room to sit and relax. Room with a balcony was comfortable.
Be aware of some noise as you can hear the corridor easily.
Dear Mrs. Ines, Thank you for sharing your experience about your stay at Hotel Chiusarelli. We're happy you appreciated the property's location, the quality of the breakfast, and the comfort of your room with a balcony. We apologize for the noise from the hallway; we will take your feedback into account to further improve the comfort of our guests. We hope to welcome you back soon for another pleasant stay. Kind regards, Francesca Rosi, Hotel manager.
Dear Mrs. Ines, Thank you for sharing your experience about your stay at Hotel Chiusarelli. We're happy you appreciated the property's location, the quality of the breakfast, and the comfort of your room with a balcony. We apologize… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe staff is so kind, my daughter was very sick and the director of the hotel went above and beyond to help us and get her medical help in time. I am very grateful for everything they have provided and so kind.
Nothing
Dear Mrs. Christine, Thank you for your kind words about your stay at Hotel Chiusarelli which fill us with pride. We are truly happy to have been of assistance during such a difficult time and hope your daughter is doing much better now. Kindness and assistance to our guests are our top priority. We look forward to welcoming you back in more peaceful conditions, to ensure you have a relaxing stay. Best regards, Francesca Rosi, Hotel manager.
Dear Mrs. Christine, Thank you for your kind words about your stay at Hotel Chiusarelli which fill us with pride. We are truly happy to have been of assistance during such a difficult time and hope your daughter is doing much better now. Ki… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewGreat location and breakfast. Gave us an umbrella when it rained. Lovely outside terrace for afternoon drinks / chill.
One man on reception was super helpful but everyone else not great. No lift which was a bit of an issue when on 2nd floor. Rooms nothing special and a bit of a stale smell. Couldn’t control the air con ourselves, which in theory is fine but when asked at reception the other man said it was broken.
Dear Mrs. Karis, Thank you for sharing your experience of your recent stay at Hotel Chiusarelli. We're happy you enjoyed the location, the breakfast, and our terrace, as well as the helpfulness of our staff. We apologize for the inconvenience you encountered. We will take note of your comments regarding the front desk service (which, in fact, is always much appreciated for their kindness), the comfort of the room, and the air conditioning, so we can further improve. Your feedback is valuable and helps us grow. We hope to welcome you again in the future, offering you a stay that meets your expectations. Best regards, Francesca Rosi, Hotel manager.
Dear Mrs. Karis, Thank you for sharing your experience of your recent stay at Hotel Chiusarelli. We're happy you enjoyed the location, the breakfast, and our terrace, as well as the helpfulness of our staff. We apologize for the inconve… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewRoom and hotel lobby were beautifully presented lots of frescos and marble in a very classy way. Room was great.
Dear Mrs. Geraldine, We sincerely thank you for your wonderful words about your stay at Hotel Chiusarelli. We're delighted that you enjoyed our breakfast, the view from the balcony, and the charm of the rooms decorated with frescoes and marble. We're pleased to hear that your room helped make your stay special. We hope to welcome you back soon for another pleasant experience in Siena and in our hotel. Best regards, Francesca Rosi, Hotel manager.
Dear Mrs. Geraldine, We sincerely thank you for your wonderful words about your stay at Hotel Chiusarelli. We're delighted that you enjoyed our breakfast, the view from the balcony, and the charm of the rooms decorated with frescoes and… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewFriendly staff good location.
Dear Mrs. Mona, Thank you for your positive feedback about your stay at Hotel Chiusarelli. We're pleased you appreciated the friendliness of our staff and the location of our hotel. We hope to see you again soon for another pleasant stay in Siena. Best regards, Francesca Rosi, Hotel manager.
Dear Mrs. Mona, Thank you for your positive feedback about your stay at Hotel Chiusarelli. We're pleased you appreciated the friendliness of our staff and the location of our hotel. We hope to see you again soon for another pleasant sta… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewHelpful staff, clean and traditional looking interior, comfortable rooms, good breakfast and ideally locaed to explore the wonderful city of Siena. Can’t fault this hotel at all.
Nothing.
Dear Mr. Andy, We sincerely thank you for your kind words and for sharing your positive experience about your stay at Hotel Chiusarelli. We're delighted that you appreciated the friendliness of the staff, the cleanliness, the style of the property, and the ideal location for visiting Siena. It fills us with pride to know that you found no faults! We hope to welcome you back soon for another pleasant stay in our city. Kind regards, Francesca Rosi, Hotel manager.
Dear Mr. Andy, We sincerely thank you for your kind words and for sharing your positive experience about your stay at Hotel Chiusarelli. We're delighted that you appreciated the friendliness of the staff, the cleanliness, the style of t… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in July 2025
Verified reviewThe room was nice and cool and room enough for four people. The location was excellent and we could easily just walk to all the sites. Breakfast was typical Buffett but decent. The front desk staff were very accommodating and helpful!
Parking was very difficult. It’s not exactly clear where we could park and it didn’t se possible to “stop” in front and unload because you are stopping in the street. We did find parking pretty far away and luckily it was legal to park there. I don’t “think” we went into the ZLT but not sure. The hotel staff was amazing and very helpful..,just know where you are going to and can park if you have a car!
Dear Mrs. Mary, Thank you for sharing your experience about your stay at Hotel Chiusarelli and for your compliments about the room, location, breakfast, and especially the helpfulness of our friendly staff. We're delighted that you enjoyed your stay and that you'll consider returning! We're sorry, however, for the difficulty you encountered with parking. We understand the inconvenience and thank you for letting us know. Upon arrival, we always provide the best information about parking near the hotel, including a map for easy access. It will be a real pleasure to welcome you again and guarantee the same quality of service. Kind regards, Francesca Rosi, Hotel manager.
Dear Mrs. Mary, Thank you for sharing your experience about your stay at Hotel Chiusarelli and for your compliments about the room, location, breakfast, and especially the helpfulness of our friendly staff. We're delighted that you enjo… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewGood location for Siena and probably more helpful if you have a car as just outside the ZTL. Staff were very friendly and helpful. Breakfast was varied.
It's a bit dated and worn out. Could do with a renovation or a repaint e.g. big crack in the shower and sheets were marked. Lovely old building but needs a bit of love. Breakfast was adequate but just felt a bit lackluster.
Dear Mrs. Sarah, Thank you for choosing Hotel Chiusarelli and for appreciating its location, the kindness of the staff, and the variety of breakfast options. We understand that the building, while retaining its historic charm, is in need of some maintenance, and your feedback encourages us to continue with the ongoing improvements. We also apologize for the incidents reported in the room; we will carefully investigate to ensure they do not recur. We hope to welcome you back soon. Kind regards, Francesca Rosi, Hotel manager.
Dear Mrs. Sarah, Thank you for choosing Hotel Chiusarelli and for appreciating its location, the kindness of the staff, and the variety of breakfast options. We understand that the building, while retaining its historic charm, is in need of… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in June 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewVery good location: close to the city center, and easily accessible by car. I would say that there are check-in parking places (on the sidewalk). However they garage was full, they had idea for the parking; and it was close and not expensive. Door between the bed and the corridor door – still many hotels forget it, while it has strong impact on noise isolation!
An old hotel. Tbh we did not feel it perfectly clean. Large room, but poorly furnished, with useless furniture, so in reality you can use it as not a large room. Small bathroom, with no place to pack. Tea making facility in the room – but just the kettle, without tea bags (so practically no tea making facility in the room). The air conditioner just started at 6 a.m.
Reviewed: 18 August 2025 · Stayed in July 2025
Verified reviewReviewed: 18 August 2025 · Stayed in July 2025
Verified reviewLocation staff the building the breakfast the view from the room
No lift and I was with my kids , we had rooms in two side of the hotel at the highest floor so I had to do some sport😉 if you have no problem with stairs it really great hotel
Dear Mrs. Maria, Thank you for sharing your experience about your stay at Hotel Chiusarelli. We're happy you enjoyed the location, the breakfast, the view, and the friendliness of our staff. We understand that the lack of an elevator may have been a small inconvenience, especially with children. The lack of an elevator, advertised on all booking websites, is due to the fact that the hotel, dating back to 1870, is classified, and due to numerous architectural restrictions, the law does not permit the installation of an elevator. We hope we made your stay pleasant and look forward to welcoming you back to Siena! Kind regards, Francesca Rosi, Hotel manager.
Dear Mrs. Maria, Thank you for sharing your experience about your stay at Hotel Chiusarelli. We're happy you enjoyed the location, the breakfast, the view, and the friendliness of our staff. We understand that the lack of an elevator ma… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in July 2025
Verified reviewThe location of the hotel was great for exploring Sienna. We checked in easily and the staff were all very helpful, even suggesting other things to do. The room was spacious and shower in particular was great! There was also space for us to sit and relax when we weren't out exploring.
Nothing
Dear Mrs. Emma, Thank you so much for the wonderful review about your stay at Hotel Chiusarelli. We're happy you enjoyed the location, the comfort of the room, and the helpfulness of our friendly staff. We're delighted to hear that your stay in Siena was enchanting. We look forward to seeing you again for another pleasant stay. Kind regards, Francesca Rosi, Hotel manager.
Dear Mrs. Emma, Thank you so much for the wonderful review about your stay at Hotel Chiusarelli. We're happy you enjoyed the location, the comfort of the room, and the helpfulness of our friendly staff. We're delighted to hear that … Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThe hotel is perfectly located from the bus station, it is only a 4-5 minute walk from the bus station to the hotel. The hotel is perfectly located for walking and exploring the city and local attractions, the staff were excellent and very helpful, the breakfast was great, plenty of food available from the selection of the buffet.
Nothing could have been better. Perfect location, friendly helpful staff. The rooms were well equipped and a good size
Dear Mr. Steve, Thank you so much for sharing your wonderful experience about your stay at Hotel Chiusarelli. We're happy you enjoyed the hotel's location, the friendliness of our staff, the breakfast, and the comfort of our rooms. It will be a pleasure to welcome you again on your next visit to Siena for another wonderful stay. Kind regards, Francesca Rosi, Hotel manager.
Dear Mr. Steve, Thank you so much for sharing your wonderful experience about your stay at Hotel Chiusarelli. We're happy you enjoyed the hotel's location, the friendliness of our staff, the breakfast, and the comfort of our rooms. … Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewStaff super friendly, the room was clean and the breakfast great.
Being close to the town centre and next to the main road, it could get noisy during the night or early morning, but not too bad.
Dear Mrs. Iuliana, Thank you for the good review about your stay at hotel Chiusarelli. We're happy you appreciated the kindness of our friendly staff, the cleanliness of your room, and the quality of the breakfast. We're sorry if the noise outside disturbed your sleep: our central location is very convenient for exploring the city, and we do our best to ensure a comfortable stay (furthermore, all rooms are equipped with double glazing, to better isolate any noise). We hope to see you again soon for another pleasant stay. Kind regards, Francesca Rosi, Hotel manager.
Dear Mrs. Iuliana, Thank you for the good review about your stay at hotel Chiusarelli. We're happy you appreciated the kindness of our friendly staff, the cleanliness of your room, and the quality of the breakfast. We're sorry if th… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified review