Reviews of Albergo Ristorante San Biagio 3 stars

The location

We stayed at this hotel on the 28th august 2025 with our family and unfortunately had a very disappointing experience. We decided to have dinner at the restaurant of the hotel so our baby could sleep in our room. At the end of the evening, we were presented with a huge bill that did not make sense and clearly did not match what we had ordered. To make things worse, when checking out we received yet another additional bill for drinks – which we had already assumed were included in the dinner bill we had paid the night before. This practice felt misleading and dishonest. Instead of enjoying our stay, we left with the unpleasant feeling of being taken advantage of. It felt like a deliberate attempt to scam guests. We cannot recommend this place to anyone looking for a transparent and trustworthy service.

The room was tidy and clean and the staff were helpful.

The room refrigerator was not cold and wasn't fixed which was annoying.

Location

Extra charges for use of facilities

Nice staff, the breakfast was excellent, the building looks very nice from the outside, and there is plenty of parking space.

The window was very dirty, and the balcony didn’t seem to have been cleaned for a long time, at least it looked that way.

Everything

Nice views

The worst bed I've ever slept in. Cancelled after 1 night where I tossed and turned so bad I barely slept

This picture oversells the property and the pool, and she is not wearing a swimming cap which is apparently a requirement

The shower had no curtain and mid-wall. Pictures oversold the property.

Nice view of the town from the lobby

The worst bed I've ever slept in in my life. I've traveled all over, sleep just fine in plenty of budget accommodations in 45 countries and counting. Bed was so uncomfortable I had to leave after one night. I was in bed 9 hours and only slept less than half that with basically no REM because it was so bad. They even still charged me for some of the other nights and mismanaged my final night which was a separate booking when I cancelled and refused to take any accountability or provide a solution.

Location ,price and staff.

The room is old. The shower is a bathtub with no curtains or something to keep the water inside the tub . last time I saw a shower (bathtub with a handle for the water) like that was at my grandmother’s house in Sicily back in the 1970’s. 2025 it’s time to install a normal shower.AC is just ok. If it’s 30 degrees it doesn’t get cold enough

Big room, quiet, lots of tables and chairs around to sit and have a drink / play cards. Lots of extra pillows. Lots of parking.

We didn’t have swimming hats as we didn’t realise we would need them. The photo on Booking.com shows a lady with long hair enjoying the pool without a hat. We didn’t want to buy hats from reception so ended up not using the pool. Felt the photo was misleading and needs to be updated to show someone wearing a hat.

No ac and very old

Great hotel! Was much better than i expected. The location very near from Montepulciano with beautiful view.

Very nice location, nice views from the hotel terrace/restaurant. Pool and spa is nice too.

Nice breakfast and lovely swimming pool. The staff were friendly, and we can recommend the food of the restaurant

They have spa facilities, but what we did not know before getting there is that you would need to reserve the spa facilities for 2 hours and that you had to pay quite a bit per person for this. When on a roadtrip with only one night at the hotel, this is something you like to know beforehand when you are choosing the hotel. Also we thought we would have a room with a view on the town or the countryside, but we looked out on a parking and some houses on the other side of the hill. That said, we did not bring it up with the staff, as it was only for 1 night.

The location was ok, we had a car. The restaurant staff were very helpful and pleasant.

When I asked for a brush to clean something, they were unhelpful and said I could get one from a supermarket. I just thought that this wasn't a difficult request. I also remember the photos looking different to what we got.

The facilities and staff were so wonderful and the restaurant was superb

Nothing

Comfortable room (having demanded a room change from that originally offered, which was in poor condition and without air conditioning) Helpful staff Decent breakfast

Room initially offered was extremely poor and in poor condition. Be aware that the walk into the town is NOT flat, as indicated on the description.