Reviews of GH Hotel Piaz 2 stars
Strada Dolomites 165, 38036 Pozza di Fassa, Italy
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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewBreakfast was good
The room was directly on the main street and noisy.
Dear Guest Thank you for choosing our hotel, If you had expressed your concerns about the accommodation at the reception, the staff would have offered you a viable alternative or tried to solve any problems in order to make your stay as pleasant as possible. Best Regards Customer Service
Dear Guest Thank you for choosing our hotel, If you had expressed your concerns about the accommodation at the reception, the staff would have offered you a viable alternative or tried to solve any problems in order to make your stay as pl… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewLocation is ok.
The place is very run down. Everything was wonky / half broken. Breakfast very average. Stuff very average. It is clear there is no ownership / management behind the place.
Dear Guest, We are very sorry that your experience at our hotel did not meet your expectations. We are constantly working to improve our services, and your review is an opportunity for us to grow. Please rest assured that we will take your feedback into account to address the issues you raised and enhance the experience for our future guests. We would love to have the chance to welcome you back and show you our commitment to providing a better stay. Thank you for sharing your thoughts with us, and we hope to provide you with a more positive experience in the future. Best regards, Customer Service
Dear Guest, We are very sorry that your experience at our hotel did not meet your expectations. We are constantly working to improve our services, and your review is an opportunity for us to grow. Please rest assured that we will take your … Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewSadly I can’t rate the Hotel, because something happened with our room, they didn’t say anything, just, that we can’t get a room in the hotel, because of a little coincidence. Luckily a bit further in Pozza di Fassa the hotel director booked another room for my family in the Hotel Monzoni. It was okay, but we had a problem with parking our car and a breakfast was a bit poor. This Hotel was also cheaper on the Bookin.com than Hotel Piaz.
They had no rooms for us, when we arrived, I booked a property in February, and we had a vacation end July.
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewLocation and surrounding
Restaurant dinner was not as good as I expected. And the bill was calculated by a man at the reception manually, the hotel shall introduce a better system I thought..
Dear Guest, We are sorry to hear that your dining experience at our hotel did not meet your expectations. The quality of our food and service is a very important for us, and we sincerely apologize if we were unable to provide you with a satisfying experience. We have taken note of your comments and will share them with our kitchen team to improve the dishes offered and the attention to service. Please rest assured that we will do our best to prevent similar issues in the future. We hope that, despite this experience, you will give us the opportunity to show you the improvements during a future stay. Thank you for providing us with your valuable feedback, which we consider crucial for our continuous improvement. Best regards, Customer Service
Dear Guest, We are sorry to hear that your dining experience at our hotel did not meet your expectations. The quality of our food and service is a very important for us, and we sincerely apologize if we were unable to provide you with a sat… Show more
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewFriendly staff, the towels were changed daily, the room is very clean. We couldn’t take the breakfast one day because we left early, but the staff prepared it for us the day before so we could take it with us (some fruits, biscuits, honey). There is a free parking in the hotel yard, which is a big plus.
There were no vegetables at the breakfast during week days. In weekend there were tomatoes and iceberg salad, but still not enough (but I saw that the vegetables were missing from the restaurants nearby as well, not only in the hotel). The room was kind of noisy as it had street view, but the external shutters were good enough to block the noise during the night.
Dear Guest, Thank you for choosing our hotel. We look forward to having you among our guests again on a future occasion. Best regards. Customer Service
Reviewed: 14 June 2025 · Stayed in May 2025
Verified reviewClean sheets, great view of the mountains, ideal place for a stop if you dont want to spend much time at the hotel.
Everything was very aged, the wooden frames rooting slowly, some rust at places, broken toilet seat. It seems as it wasnt renovated ever. Its more beat down than on the pictures for sure.
Reviewed: 1 June 2025 · Stayed in May 2025
Verified reviewVery poor communication. Still haven’t got a response in weeks.
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewVery friendly staff, wonderful breakfast, clean room and bedding. Beautiful area.
Pillows hard and not comfortable. Would be so nice to have small fridge and kettle or coffee maker so I could make myself cup of tea or coffee. Not understanding why not provided.
Dear Guest, Thank you for choosing our hotel and we are delighted that you had a pleasant stay. The opinion and level of satisfaction of our guests are a strong incentive for us to improve our services and offer a product that lives up to expectations. We look forward to having you again as one of our guests on a future occasion. With regard, Customer service Garibaldi Hotel
Dear Guest, Thank you for choosing our hotel and we are delighted that you had a pleasant stay. The opinion and level of satisfaction of our guests are a strong incentive for us to improve our services and offer a product that lives up to … Show more
Reviewed: 25 May 2025 · Stayed in May 2025
Verified reviewReviewed: 24 May 2025 · Stayed in April 2025
Verified reviewThe room we got was really clean, cozy and clean:)
The scrambled eggs and the bacon was weird.
Dear Guest, Thank you for choosing our hotel and we are delighted that you had a pleasant stay. We look forward to having you among our guests again on a future occasion. Best regards. Customer Service
Reviewed: 11 May 2025 · Stayed in May 2025
Verified reviewReviewed: 30 April 2025 · Stayed in April 2025
Verified reviewThe staff were extremely kind to help us to contact local post office after we lost one receipt, many thanks for taking time to help!
Dear Guest, Thank you for choosing our hotel. We look forward to having you among our guests again on a future occasion. Best regards. Customer Service
Reviewed: 19 April 2025 · Stayed in April 2025
Verified reviewReviewed: 30 March 2025 · Stayed in March 2025
Verified reviewReviewed: 15 March 2025 · Stayed in March 2025
Verified reviewReviewed: 14 March 2025 · Stayed in March 2025
Verified reviewNeed for better training of restaurant staff
Reviewed: 4 March 2025 · Stayed in February 2025
Verified reviewReviewed: 3 March 2025 · Stayed in March 2025
Verified reviewReviewed: 28 January 2025 · Stayed in January 2025
Verified reviewReviewed: 27 January 2025 · Stayed in January 2025
Verified reviewReviewed: 30 December 2024 · Stayed in December 2024
Verified reviewThe location is very good, you can walk to the town centre and find all you need. The check in was very quick and easy, the bed was comfortable and the room was very clean.
The bathroom was a bit old and the flush made a lot of noise.
Dear Guest, Thank you for choosing our hotel and we are delighted that you had a pleasant stay. We look forward to having you among our guests again on a future occasion. Best regards. Customer Service
Reviewed: 26 December 2024 · Stayed in December 2024
Verified reviewReviewed: 30 November 2024 · Stayed in September 2024
Verified reviewGood location to hit the Dolomite roads. The view over Dolomites.
Staff at reception. Breakfast was below average and difficulties to get hot coffee. Prepare to hear noise from road in rooms
Dear Guest, Thank you for choosing our hotel. We look forward to having you among our guests again on a future occasion. Best regards. Customer Service