Reviews of ALBERGO ELENA 3 via emilia ovest 347
Via Emilia Ovest, 43126 Parma, Italy

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Reviewed: 13 September 2024 · Stayed in September 2024
Verified reviewSurprisingly, clean inside compared to drab exterior. Parking was easy, at the rear of the building.
Self check in was painful. The owner did not speak English and hung up on me. Sms to him meant I had to translate everything into Italian before finally gaining access. The room was VERY noisy. Traffic was heavy all night. There were no lights in the bathroom, and the shower was tiny, smaller than that in a caravan. The room is upstairs, so if you have any difficulties negotiating them, probably stay clear.. Breakfast, haha, a tray of packaged croissants (2) and jam tarts (2),dry biscuits, and 2 juice boxes. Nothing fresh.
Reviewed: 22 May 2024 · Stayed in May 2024
Verified reviewReviewed: 11 February 2024 · Stayed in February 2024
Verified reviewReviewed: 25 September 2023 · Stayed in September 2023
Verified reviewReviewed: 18 August 2023 · Stayed in August 2023
Verified reviewEasy to get the keys to the room and easy to find, big room, very fair price for what you get
Breakfast was not the best but ok for the price i guess. BUT water didn’t work in the morning, we couldn’t even brush our teeth…
Reviewed: 22 July 2023 · Stayed in July 2023
Verified reviewReviewed: 3 July 2023 · Stayed in July 2023
Verified reviewGood price, AC, well equiped (fridge!)
Nothing fresh for breakfast The shower must be changed, not possible to wash your hair properly
Reviewed: 12 June 2023 · Stayed in June 2023
Verified reviewReviewed: 1 June 2023 · Stayed in May 2023
Verified reviewReviewed: 13 May 2023 · Stayed in May 2023
Verified reviewIt's fake than Booking offers this hotel as an located at Parma. In reality it's located 5km out of the town. And the only way to reach this hotel without car - is to take a taxi. But it's impossible to find the adress of this hotel at map: cause it has no adress. We were saved by the taxi driver: he just made a call to the owner of the hotel to ask him where the hotel actually is.
IF YOU ARE REALLY UNABLE TO READ, STAY AT HOME OR LET SOMEONE HELP YOU TO BOOK ... IT IS CLEARLY WRITTEN ON THE BOOKING PAGE THAT THE HOTEL IS 10 KM FROM THE STATION.. YOU ARE A FAKE, NOT THE HOTEL
Reviewed: 8 May 2023 · Stayed in May 2023
Verified reviewThe name on the Booking Confirmation says Albergo Elena 3, but the name on the building is Albergo D&D. There is no street number on the Booking Confirmation. It just says Via Emilia Ovest. After searching for Albergo Elena 3 (and not finding it, as this is a long street), I discovered #224 on a message from the Property. The Property sent me a code for the key box when I booked, but this turned out to be an example code. How was I supposed to know this??? I didn't receive the correct code and the number of the box to open until 22h45 on the day of arrival. I arrived at 23h15. Am I expected to constantly check my email? I tried to call the phone number 3 times, until I finally spoke with the owner who then gave me the correct code. In total, we wasted at least 45 minutes trying to find the building and get to our room.
this Is a fake review
Reviewed: 5 May 2023 · Stayed in May 2023
Verified reviewReviewed: 20 March 2023 · Stayed in March 2023
Verified reviewExcellent location, in a beautiful old building very close by the highway and only a short drive to the center of Parma. Nice big parking lot. Comfortable rooms. The owner is available by the phone at all times and is very helpful.
Would have liked more blankets, or maybe warmer blankets. Breakfast didn't have any savoury options at all, just sweet. There were three types of cereal but no milk or yoghurt to eat it with.
Reviewed: 23 February 2023 · Stayed in February 2023
Verified reviewOk place for a night
Never saw a human being, not at check in, not at check out. Breakfast very basic.
Reviewed: 16 February 2023 · Stayed in February 2023
Verified reviewReviewed: 2 January 2023 · Stayed in January 2023
Verified review