Our only challenge was the delay in finding someone who knew how to operate the safe deposit box in the room. There were no printed instructions and the only person who knew the opening/closing process wasn't available on the day we arrived, but was available the following day and gave us the instructions that we needed to open/close/set the code for the safe deposit box.

The hotel is conveniently situated near St. Marks and the central area of Venice. We rented the room with the "secret window" which over looks the canal and the Bridge of Sighs. The room is beautifully decorated, the four poster bed is very comfortable, and the bathroom is spacious (for a European hotel!) The view is lovely and you can people-watch from the balcony for hours if you wish! You can have breakfast in your room or in the sister hotel that is just a 5 minute walk away.

Stayed in August 2025

N/A

The views from the balcony were exceptional. The room had plenty of space, beautifully decorated, had everything needed for a comfortable stay, we can’t wait to come back.

Stayed in August 2025

Some of the furnitures need a replacement.

Amazing location and very friendly staff (specially Raffael).

Stayed in August 2025

Nothing not to like about this hotel.

To start, we arrived by boat from the airport, straight to the hotel door. We felt like we were in a James Bond movie! Breakfast was to die for every morning. Our room with the balcony, with a view of the Bridge of Sighs, was straight out of a fairy tale. Venice at its finest. Old world luxury. Close to everything. This was one of my favorites of our European vacation. Can't wait to come back.

Stayed in August 2025

The property is beautiful and the location is ideal. The staff is amazing! Grazie to Giosue and Raffael for making our stay so memorable!

Stayed in June 2025

Around the hotel was so noisy. The noise begins at 7am

Stayed in March 2025

The breakfast was room service, and it was ok. Our server was Raffael, who was very nice and friendly. The location of the hotel is perfect. 150m from St. Mark's Square and 1 min away from many good restaurants.

Stayed in June 2025

Nothing

Everything. This is the perfect hotel to stay at in venice. Especially if you get the junior suite 250. The best view down the narrow canal to the bride of sighs. Location is amazing so close to St Marco square And restaurant and shops.

Stayed in June 2025

The breakfast served by Raffael was a delight. Friendly and welcoming staff. Good location.

Stayed in June 2025

Perfect location right around the corner from St. Mark's Square. Surrounded by fantastic restaurants, shops, and historic sites. Stops for the Venetian public water buses... the vaporetto system just by St. Mark's Square. Our hotel was fantastic. We loved our room, and the staff were extremely pleasant and helpful.

Stayed in May 2025

Location was wonderful room very comfortable. Breakfast delicous.

Stayed in May 2025

Overpriced - No Iron Facilities

Location

Stayed in May 2025

There was an issue with the plumbing during our stay. Each time you used the water (sink, shower, toilet) the plumbing made high pitched noises that took manipulation of the faucet handles to stop the noise.

Location is perfect if you plan on seeing the major tourist attractions. We were able to return to our room and drop off souvenirs and freshen up throughout the day. The breakfast service in our room exceeded expectations.

Stayed in May 2025

Nothing at all!!

The location was excellent. The staff was super friendly and helpful.

Stayed in March 2025

The water system was loud but not really a problem.

Breakfast brought to the room and people watching from the balcony. It was a great location and the room was plenty big enough.

Stayed in April 2025

This hotel is perfectly located in Venice. Our room featured a balcony with an amazing view of the Bridge of Sighs. Rafaelle provided exceptional service, delivering a delicious breakfast to all of our rooms every morning. He was super friendly and made sure we had everything we needed, offering to assist with anything at any time.

Stayed in April 2025

Nothing

Lovely hotel in great location. Quiet but very central. Breakfast was served in the room. Raphael delivered breakfast to our room each morning and was charming and helpful.

Stayed in March 2025

Lift is small but understandable given the location.

Great location. Service was good and helpful. Rafaello who served breakfast each morning was fantastic and we were very happy.

Stayed in March 2025

No restaurant or bar but both available in the sister hotel around the corner. Also lots of bars and restaurants close by. Decor was a little aged but still nice.

Fabulous location, just around the corner from St.Mark's Square. Great staff, especially loved the friendly wake up and breakfast. So nice to have it in your room. The canal location is lovely .

Stayed in February 2025

Location was fantastic. Room was spotless and excellent breakfast.

Stayed in February 2025

Breakfast wasn’t great.

The property was very clean and in an excellent location.

Stayed in February 2025

Location is very close to S. Marco (less than 1 min by walking) and any other famous places. Room is fantastic, every details are very elegant and comfortable. We assumed we would had been living in 18th century. Front desk is very nice and guided us very carefully. Bed and pillows are comfortable and clean. Breakfast service to room is good, but i think there should be some improvement about choices. Raffaele who served our breakfast is a cool man, thanks a lot to him

Stayed in February 2025

Breakfast served in your room. Great location

Stayed in February 2025

The breakfast could have been better. The bathroom was nice and warm

The location was ideal The staff were friendly The room was nice and big

Stayed in February 2025