Reviews of AH - Duomo Signature
Via Falcone, 5, Milan City Centre, 20123 Milan, Italy
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Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewCentral location
Breakfast consisted of having to walk for 10 minutes to a cafe which did not know about the supposed arrangement with the hotel to provide us with breakfast. After explaining we came from hotel AH Duomo Signature we were reluctantly provided with a meagre breakfast consisting of 1 coffee, 1 croissant and 1 orange juice. This was repeated on subsequent days and falls short of what is expected of a hotel breakfast Room looks out over courtyard with multiple appliances audible all day and night precluding opening windows at night
Reviewed: 10 August 2025 · Stayed in July 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in June 2025
Verified reviewSmall space but so many little extras that it was beyond excellent. All felt new, very clean and very comfortable. Staff incredibly helpful! Had a wonderful stay!!
Nothing
Dear Charlotte, Thank you so much for your kind words! We’re truly happy to hear that you enjoyed your stay and appreciated all the little touches, as well as the support from our team. It was a pleasure having you with us – we hope to welcome you back soon! Warm regards, Anna
Dear Charlotte, Thank you so much for your kind words! We’re truly happy to hear that you enjoyed your stay and appreciated all the little touches, as well as the support from our team. It was a pleasure having you with us – we hope to welc… Show more
Reviewed: 17 July 2025 · Stayed in April 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 1 July 2025 · Stayed in July 2025
Verified reviewIt is advertised as a hotel and it is not. It’s an apartment in a residential apartment building , with too many doors and protocols to negotiate to get to your small room. Very dissapointed.
Dear Ina, thank you very much for your feedback and for choosing to stay with us. We’re sorry to hear that your experience did not fully meet your expectations. To clarify, we are a boutique hotel offering a more personal and local atmosphere compared to a traditional large hotel. We do our best to make the check-in process smooth despite the necessary security measures in place. We truly appreciate your comments as they help us improve, and we hope to have the opportunity to welcome you again and provide a better experience. Best regards, Anna
Dear Ina, thank you very much for your feedback and for choosing to stay with us. We’re sorry to hear that your experience did not fully meet your expectations. To clarify, we are a boutique hotel offering a more personal and local atmosphe… Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified reviewGreat location and comfy room.
Rooms were very small and we did not see any staff during the stay.
Dear Anthony, thank you for your feedback and for highlighting our great location and comfortable rooms. We are sorry to hear that you did not have the chance to meet our staff during your stay. Please note that we have team members on site daily, but sometimes their schedules may not coincide with guests’ movements. Even if we didn’t meet in person, we are available 24/7 via WhatsApp to assist you whenever needed. We hope to have the opportunity to welcome you again and provide a more personal experience. Best regards, Anna
Dear Anthony, thank you for your feedback and for highlighting our great location and comfortable rooms. We are sorry to hear that you did not have the chance to meet our staff during your stay. Please note that we have team members on site… Show more
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 13 June 2025 · Stayed in May 2025
Verified reviewSuper clean! Super friendly and supportive staff - Macey helped us figure out where to go, arranged transport for us back to the airport, was checking on us to make sure we got our transport covered. Very accommodating. Very comfortable beds. Close to everything in Milan - literally a minute away from the Duomo. Very quiet even though it’s in the center. Space is enough for a short term vacation.
After you locate the building and enter, you have to walk straight to the end of the corridor to get to the elevators. We couldn’t orient ourselves when we arrived as the building has two entrances and an elevator at the right when you walk in. However the staff was so sweet and supportive that we found it from the second attempt.
Dear Lora, thank you so much for your wonderful feedback! We’re delighted to hear that Macey and the team were able to assist you so well and that you found our location, comfort, and cleanliness to your liking. We appreciate your understanding regarding the building layout — it can be a bit tricky at first, but we’re glad our staff could help you find your way. We hope to welcome you back for another great stay in Milan soon! Best regards, Anna
Dear Lora, thank you so much for your wonderful feedback! We’re delighted to hear that Macey and the team were able to assist you so well and that you found our location, comfort, and cleanliness to your liking. We appreciate your understan… Show more
Reviewed: 8 June 2025 · Stayed in June 2025
Verified reviewGreat location, clean room, very helpful staff.
The room was very small. They’ve made the best out of the available space, but it’s cramped and not very comfortable. This is not a hotel in the traditional sense, it’s small rooms made up (nicely!) in a few floors of a building with mostly remote service.
Dearest YANNIS, Thank you for taking the time to share your feedback. It's nice to hear you enjoyed your stay - we truly care about making our guests feel welcome. We understand your comments regarding the room size. While our spaces are indeed compact, we always aim to make the most of the available layout to ensure functionality and comfort. We appreciate your remarks and hope to have the chance to welcome you again in the future — perhaps in one of our larger rooms. Warm regards, Anna
Dearest YANNIS, Thank you for taking the time to share your feedback. It's nice to hear you enjoyed your stay - we truly care about making our guests feel welcome. We understand your comments regarding the room size. While our spaces a… Show more
Reviewed: 7 June 2025 · Stayed in June 2025
Verified reviewReviewed: 3 June 2025 · Stayed in May 2025
Verified reviewIt’s right in the middle of everything.
All was great
Dear Marielena, Thank you so much for your kind words! We're glad you appreciated the location in the heart of the city and the cleanliness of the room — we take great care to maintain high standards. It’s wonderful to know everything met your expectations. We hope to welcome you again soon! Best regards, Anna
Dear Marielena, Thank you so much for your kind words! We're glad you appreciated the location in the heart of the city and the cleanliness of the room — we take great care to maintain high standards. It’s wonderful to know everything m… Show more
Reviewed: 3 June 2025 · Stayed in May 2025
Verified reviewgreat location, lovely breakfast next door in the cafe, a hidden unit in the centre
codes and stuff to remember to access the building then room!
Dear GregsL, Thank you for your review! We’re delighted to hear you liked the central location and found the room comfortable with all the modern amenities. We understand that access codes can be a bit much to remember at first, but we always do our best to make the check-in process as easy as possible. The door lock code is provided at check-in and also sent via message for convenience. And of course, our team is always available to remind you of the code at any time, in case you forget it. We’d love to welcome you back on your next trip to Milan! Best regards, Anna
Dear GregsL, Thank you for your review! We’re delighted to hear you liked the central location and found the room comfortable with all the modern amenities. We understand that access codes can be a bit much to remember at first, but we al… Show more
Reviewed: 30 May 2025 · Stayed in May 2025
Verified reviewThe Breakfast provided by an external supplier in a different place of the room, was good
Nothing
Dear Carlos, Thank you for taking the time to share your feedback. We're sorry to hear that our property did not fully match your expectations based on the listing. We would like to clarify that we are a boutique hotel — a more intimate and personalized type of accommodation, distinct from traditional large-scale hotels. Our aim is to create a unique and welcoming experience, with special attention to every guest. We truly hope to have the opportunity to welcome you again and offer you a stay that reflects the charm and personalized care that define our hospitality. Warm regards, Anna
Dear Carlos, Thank you for taking the time to share your feedback. We're sorry to hear that our property did not fully match your expectations based on the listing. We would like to clarify that we are a boutique hotel — a more intima… Show more
Reviewed: 25 May 2025 · Stayed in May 2025
Verified reviewNo breakfast included - but really good breakfast spot next door. GET THE CROISSANT WITH JELLY
It was a great place! It just wasn’t the traditional “Hotel” I was expecting. It’s more like a realllllllly attentive air bnb.
Dear Guests, Thank you so much for your kind words and thoughtful feedback! We’re delighted that you enjoyed your stay and especially appreciated our fabulous location — it really is hard to beat being just steps away from everything! As a boutique-style property, we aim to offer something a little different from the traditional hotel experience — more intimate, more personal, and with attention to every detail. We truly hope to welcome you again on your next visit to the city! Warmest regards, Anna
Dear Guests, Thank you so much for your kind words and thoughtful feedback! We’re delighted that you enjoyed your stay and especially appreciated our fabulous location — it really is hard to beat being just steps away from everything! As… Show more
Reviewed: 10 May 2025 · Stayed in May 2025
Verified reviewReviewed: 23 April 2025 · Stayed in April 2025
Verified reviewEverything was great. New facilities with cozy rooms and sophisticated bathrooms. The staff was amazing, and the location better than ever.
Dear Michelle, Thank you for your feedback, it's very important for us! We are pleased that you loved the stay! Warmest regards, Anna