8.8

Reviews of B&B Fiordaliso

Borgo SS Apostoli 14, Santa Maria Novella, 50123 Florence, Italy

  • Mark

    Reviewed: 4 July 2025 · Stayed in June 2025

    Verified review

    Nothing. The staff were incredibly rude and unprofessional. Thank you to booking.com for the full refund following a wildly unacceptable experience.

    When we called the host upon our late arrival (as we were instructed to do) she refused to let us in, told us “she doesn’t rent to people like us” and said she would call the cops if we didn’t leave… Left us stranded in Florence with no accommodation.

    Property response:

    Never stayed here. Never set foot in our establishment. Was even denied admittance to the building, in fact, due to his drunken condition and behavior. WE decided to waive his fee in order to be done with him.

    B&B Fiordaliso
    14 July 2025
  • Arif

    Reviewed: 2 June 2025 · Stayed in June 2025

    Verified review

    Great Location and clean

    The external private bath room is not so practical, hard pillows and bed.

  • Lesley

    Reviewed: 21 May 2025 · Stayed in May 2025

    Verified review

    Location and Laura's Cappuccino with croissant in morning.

    Husband is on the larger size so showers are always difficult in the small square corner showers.

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  • Wendy

    Reviewed: 26 October 2024 · Stayed in October 2024

    Verified review

    Laura was an excellent host; we thoroughly enjoyed our stay. She brought us breakfast each morning, and helped arrange a taxi for our early morning departure. The room was clean and comfortable. It's located within easy walking distance of many attractions and restaurants in Florence. Highly recommend staying here.

    Be prepared to haul your luggage up two flights of stairs. Next time we'll travel lighter.

  • George

    Reviewed: 7 October 2024 · Stayed in October 2024

    Verified review
  • Maria

    Reviewed: 6 October 2024 · Stayed in October 2024

    Verified review

    Property was conveniently located near Ponte Vecchio and easy to walk from to move around Florence. The property was clean. The host Laura was incredibly friendly and considerate, always making sure we had what we needed and ensured our stay was comfortable.

    N/A

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  • Annette

    Reviewed: 30 September 2024 · Stayed in September 2024

    Verified review

    Central location, lovely decor, quiet and comfortable, wonderful hosts.

  • 7.0 Good
    Andrew

    Reviewed: 23 September 2024 · Stayed in September 2024

    Verified review

    Big room and big bathroom, location was fantastic, just a few minutes walk from Ponte Vecchio.

    No air-conditioning. Bathroom separate to room (no conjoining door). Host meant well but was overly attentive, I finished my daily constitution and while my wife was having hers, she was interrupted by the bathroom door being opened by the host. Bells on the main entry door jingled every time we opened it. We just felt our privacy was limited.

  • Rhonda

    Reviewed: 7 September 2024 · Stayed in September 2024

    Verified review
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  • Gabriela

    Reviewed: 29 June 2024 · Stayed in June 2024

    Verified review

    Staying at Laura's home was very nice, she welcomed us with a smile on her face from the first moment we arrived late at night due to a delayed flight. Amazing and caring host. The place was clean, the bathroom spacious, and the location great - within walking distance of the sights.

    We were a bit bothered by the lack of daylight from the windows, we had to keep the lights on all the time. But I guess there is nothing you can do about it, it didn't spoil our stay.

  • Karen

    Reviewed: 10 June 2024 · Stayed in June 2024

    Verified review

    Thank you for a wonderful stay , location and hospitality exceptional.

    Our breakfast was bought on a tray with care and attention to detail, it would have been nice to have options of meats and more fruit or a cereal the abundance of cake and biscuits became too stodgy after a couple of days .

  • Shelley

    Reviewed: 1 June 2024 · Stayed in June 2024

    Verified review

    Great location near Arno. Easy in and out. Budget friendly. Careful thinking about what guests need like lights, shampoo, and large fan. Loved strawberries at breakfast. Cappuccino! Is obvious that Laura puts a lot of love and energy into this business! We enjoy local properties- note this is kind of in her house but with rooms to rent.

    I’m unique in that I can have a lot of back pain. A suggestion to update the bed as I could feel the springs. Closets had moth ball smell ( I have a far more sensitive nose than others). For breakfast, a suggestion to have a list of choices - as it felt like host was disappointed with what we cannot eat ( I’m vegetarian and will not eat a ham sandwich or runny egg).

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  • Peter

    Reviewed: 19 May 2024 · Stayed in May 2024

    Verified review

    Laura was an amazing host, she made us feel welcomed and taken care of. The location could not have been more perfect-close to everything in the city we wanted to see.

  • Galloway

    Reviewed: 28 April 2024 · Stayed in April 2024

    Verified review

    Location was great all within walking distance to attractions but a very quiet place to relax and sleep. The host, Laura,was fantastic. Friendly without being over bearing. Very helpful very accommodating and nothing was too much bother. Room was spacious and clean. Bathroom also spacious and clean next door to bedroom for our use only.

  • Derek

    Reviewed: 11 April 2024 · Stayed in April 2024

    Verified review

    Our hostess presented a lovely breakfast every morning (see the attached picture). Loved the fresh fruit and coffee's just the way we like them! Also appreciated how Laura called us a taxi last minute so we could go on a tour and let us leave our bag on the day of check-in and check-out! Our hostess was first class!

    Did not have a view from the room window but we were not expecting to. The room location was perfect for short walks and many excellent restaurants nearby. We even had the opportunity to take in a last minute Opera (The Three Tenors) on our day of arrival as well as a Vesba tour of the Chianti area of Tuscany

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  • Catherine

    Reviewed: 22 October 2023 · Stayed in September 2023

    Verified review

    Wonderful me.

    except smelled cigarette smoke in evenings / not sure if it was from inside or out - it bothered me. Enjoyed the owner but she is particular about rules and could be interpreted as a bit harsh - a character who I enjoyed.

  • Alby

    Reviewed: 10 October 2023 · Stayed in October 2023

    Verified review

    Lovely welcome by Laura. Tastefully decorated room with a delicious breakfast served in our room.

  • Eric

    Reviewed: 3 October 2023 · Stayed in October 2023

    Verified review
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  • Thomas

    Reviewed: 1 October 2023 · Stayed in September 2023

    Verified review

    The B&B Fiordaliso is in a excellent location for reaching most of the attractions in Florence by walking. We were close to the museums, the domo, and the main shopping area. Our host was friendly, welcoming, and attentive. Our room was very spacious and beautifully furnished. It was clean, comfortable and quiet. The breakfast was very ample and delicious, served at the small table in our room. There are many great restaurants and bakeries a short distance from the B&B. If we ever go back to Florence, we WILL stay at this place again. We loved it.

    It was not a really bit deal, the only challenge we had was the three flights of stairs up to our room with luggage. But that was most of the places we visited in Italy. We both realized we need to get in better shape!

  • Michael

    Reviewed: 15 September 2023 · Stayed in September 2023

    Verified review

    Convenient location. 12-15 minute walk from the train station. Easy walk to all the major landmarks and attractions. On a side street. So, relatively quiet. Clean. Very helpful and friendly hostess. Nice breakfast.

  • 7.0 Good
    Deirdre

    Reviewed: 19 July 2023 · Stayed in July 2023

    Verified review

    Fantastic location, good facilities, lovely breakfast.

    Host meant well, but was sometimes overbearing and we felt our privacy was limited.

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  • Lucy

    Reviewed: 30 June 2023 · Stayed in June 2023

    Verified review

    Our stay at B&B Fiordaliso was phenomenal. The location is perfect for visiting all the attractions by foot and the room was very spacious and well-kept. Laura was a lovely host and we really appreciated her willingness to help, it was a wonderful welcome to Florence. Thank you, Laura!

  • Thomas

    Reviewed: 23 June 2023 · Stayed in June 2023

    Verified review

    Very accommodating, providing an air conditioner and wonderful breakfasts. Big comfortable room and bathroom.

    It was all good. Very friendly staff.

  • Anonymous

    Reviewed: 26 April 2023 · Stayed in March 2023

    Verified review
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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