Staff were extremely friendly and helpful. Great location right opposite the train station and everything within walking distance. Rooms were spotless and any member of staff we came across was lovely.

Stayed in September 2025

Having to leave

2 minute walk from train station and 5 minute walk to the centre of Florence. Room was spotless and comfortable with everything you could need. Staff were really helpful with restaurant recommendations.

Stayed in August 2025

Appartment wasn’t throughly cleaned. Bathroom was dirty and not cleaned properly

Nice modern appartment opposite the train station

Stayed in August 2025

None.

We liked the simplicity and modernity of the property. The location was perfect for the traveler with huge luggage.

Stayed in August 2025

Nothing really to complain about

Perfect central location. The train and the tram stop are in front of the apartment. It’s central and walking distance to all attractions. Staff was amazing. The place was clean and perfect!

Stayed in August 2025

Nothing

The stiff, the cleanliness and the location

Stayed in August 2025

Exceptional concierge, room was perfect and clean,delicious breakfast, best pillows in Europe.

Stayed in August 2025

There were teenagers wandering around the gate

Very convenient location. The facility is also good. The front desk staff is very friendly. We went to the restaurants he recommended and they were all nice.

Stayed in July 2025

Everything about this place was great - it's right next to a train station, facilities are clean, and staff is so incredibly helpful and kind!

Stayed in August 2025

We couldn’t stay for longer!

We loved the location close to the train station, bus and trams. Supermarket and eateries near by - laundromats everywhere in walking distance! Secure safe location, welcoming staff and clean tidy and comfortable one bed apartment. Bed and pillows 9/10

Stayed in August 2025

Great location next to station , friendly staff

Stayed in August 2025

Nothing

Wonderful ✨️ ❤️

Stayed in August 2025

1. Bath tubs only bath 2. Entrance to the building is really run down with a horrible smell 3. Lift appears that it will break down anytime 4. Room (3B) is too near to main door and we will hear the door opening, closing sound all night especially from 3.30am 5. Wonder why the bed area is a step down to the bath area and door entrance

1. Location 2. Room size

Stayed in August 2025

The noise at night time when going to sleep. Now the hotel does provide ear plugs which do help and they can't control the outside noise so not their fault. It is a busy city after all.

Its lovely and clean, staff are polite and helpful, very easy to get to as well being about a minute walk from the train station. They provide a great breakfast as well, I also had the best food of all the locations we visited this trip (the florentine steak) and the best gellato in a place called La Carraia

Stayed in August 2025

Nothing.

Very clean and spacious. Great location next to train station and walking distance to main attractions. Staff was excellent.

Stayed in August 2025

No breakfast.

Clean and very close to train station and major attractions.

Stayed in July 2025

Clean and spacious and close to everything

Stayed in July 2025

Staying near the station isn’t the prettiest location but who cares if what you need is a good nights sleep before traveling. Plus, you can walk to anywhere in Florence.

Perfect in every way for a quick stop in Florence before flying out international. Very convenient location across from the train station at Santa Maria Novella and right in front of the tram stop that takes you directly to the Florence Airport. Exceptionally clean and tastefully designed. Comfy beds, pillows, and a spotless modern bathroom with seriously amazing water pressure. We also really appreciated the electric blackout shades that darken and buffer sound plus the complimentary water bottles. A good night’s sleep is the best review! Front desk staff is also top notch, helpful, and friendly. Nice assortment at breakfast including yoghurts and muesli plus hard boiled eggs in egg cups. Perfect if you’re traveling to/from the airport- couldn’t be easier which is gold on long travel days. Oh, and looks exactly like the pics- well designed!

Stayed in July 2025

Its on the 2nd floor, when we left elevators weren’t working and we had heavy luggage

The rooms are really nice and very clean , the staff are amazing specially Viola shes great and very helpful

Stayed in July 2025

Super 2 min de la gare florence santa novella next to central every thing is near

Stayed in July 2025

room was spacious, blackout curtains were awesome for sleeping through the morning. the staff was super friendly.

Stayed in July 2025

Too crowded at the entrance of the building but that's to be expected since it's close to the train station

Great place to stay as a home base while doing day trips using the train system. Water pressure on the shower was awesome. Best one I've experienced in Italy.

Stayed in July 2025

Location and water pressure in bathroom is amazing ! Front desk service - exceptional!

Stayed in July 2025

Everything was good

Cute little suite.centrally located perfect for staying near the station to take day trips. V clean spacious bathroom

Stayed in May 2025