The only staff that we came in to contact with were the breakfast assistants. They were not very friendly nor helpful. This is the reason we have not provided a rating of 10. They would talk between themselves and leave tables uncleaned. We had to eat on a table with other peoples dirty plates as a result. As soon as the clock struck 09:30, they were very abrupt and rude in telling us that breakfast was over. Not very hospitable.

The location, being close to the train station was great for our purpose. The breakfast offered a great range of pastries. The rooms were very clean and quiet.

Stayed in August 2025

Nothing

Location ,Good staff communication

Stayed in August 2025

There's nothing I feel like criticising, to be honest.

The location is very convenient, between La Sapienza University and Termini train station. The room was very quiet, clean, nicely furnished, and functional. Excellent value for money.

Stayed in August 2025

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Very clean!!! I highly recommend, staff is also friendly, good breakfast and close to the Termini station, also close to buss stops that take you to the main attractions. 👍👍👍

Stayed in August 2025

It was a little difficult to find and not labelled clearly, but fortunately the driver knew.

Liked the cleanliness of the rooms.

Stayed in August 2025

Clean, location, good value for money, everytning inside the room new, the people very helpfull.

Stayed in July 2025

It was nice and cosy place. Great localisation - walking distance to Termini and a lot of interesting places. Very clean and tidy. Brand new refurnished bathroom. Delicious Italian style breakfast and coffee.

Stayed in June 2025

Since our check-in was after 10 PM, there was no one at the front desk. I have no complaints about the hotel itself, but it would have been perfect with a 24-hour reception. When I arrived, even with the instructions, I felt a bit lost in the building, the doors looked similar and the names on them too. I only found my way after meeting a guest who helped me. With someone at the reception 24/7, the experience would have been a 10 out of 10!

I highly recommend it! The room was very large and spacious, everything was really clean, and the breakfast was great too. We received instructions beforehand.

Stayed in May 2025

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I really enjoyed my stay at Residenza Castrense. The room was clean and comfortable, and housekeeping came every day to tidy up and change the towels, which I really appreciated. Breakfasts were very tasty — simple but fresh and enough to start the day right. The staff at the reception were very friendly and helpful, always ready to assist with anything. The location is also excellent — close to public transport and in a quiet, convenient area. I’d definitely recommend this place to anyone visiting Rome. It’s a cozy, clean, and friendly hotel — I’d love to come back!

Stayed in May 2025

Excellent location, amazing stuff, many thanks Elena and Adriana! Very clean, large room. Just perfect!

Stayed in May 2025

The only down for us was the Mini Bar fridge was not working and it took a little time to replace, but that was probably due to it being a holiday weekend.

The location was central and you could access the historic building via Metro/Bus and if you liked walking most of the sights except the Vatican City unless you were fit. Good eateries in the vacinity.

Stayed in May 2025

Our room was lovely, clean and spacious but it was on the ground floor and the view out of the large window was a brick wall. This meant the room was really dark with no natural light. In fairness, they did say we could change the room to one on the fifth floor which was still nice with light but it was smaller and it didn't have the same shower. Out shower was amazing so we stayed in the dark room, we were out most of the time anyway.

Lovely, spacious room with an incredible shower (water from all directions), good breakfast and a great location. The building was also really interesting with a fabulous 'old style' lift. Really close to the Roma Termini train station and 25 minute walk to the Colosseum and we walked into the city which took about an hour. If you are not a walker, the Metro links are also really nearby and easy to navigate. We also found a great little restaurant next door - reasonable price and great food.

Stayed in April 2025

Everything was great except it took a bit of effort to work out the air-conditioned. Decent instruction would have been very useful.

Stayed in April 2025

good location, good room, super staff, good breadfast

Stayed in December 2024

An amazing location close to Termini, super friendly stuff, the mattress of my dreams, tasty breakfast with good coffee, the room was cleaned every day, really nothing to complain about. One more time thank you guys for letting us leave the luggage at the day of check out 🫶

Stayed in December 2024

Water pressure is pretty low, but not a big issue. Would’ve liked tea/coffee and a kettle.

Perfect location. Close to termani station yet super quiet. Staff super friendly and obliging. Room was huge - plenty of room to spread out (we had 2 very large luggage bags). Breakfast was a nice bonus. We’d definitely stay here again.

Stayed in November 2024

We stayed in different places and this one was very clean , enough room for my partner and I m we loved it good value

Stayed in October 2024

Rooms were very spacious and nicely done. The bathroom was very large with a very nice shower

Very close to train station and subway,great restaurants close by.

Stayed in October 2024

Not many restaurants in the immediate area

Very clean, excellent location, near metro

Stayed in August 2024

We paid for a room with a balcony and we did get one with a balcony however the AC unit took up nearly all the space on it and the big tubes that come out of it were a tripping hazard so we just stayed off it entirely

It was in a good location and it was very clean which I loved ! The room had AC which helped us tremendously since we were there beginning of August. The breakfast could have more options but the basics were there. We had a self check in which the instructions were easy to follow.

Stayed in August 2024

The smell of the room.

It was neat and clean. The staff was helpful.

Stayed in July 2024

Good location, not far from Termini

Stayed in June 2024

It wasn't as centrally located as we thought it would be.

Room was very clean and quiet

Stayed in June 2024

Breakfast decent, something sweet and coffee - specific to Italy. Do not expect a big breakfast. The place is close to Termini station and therefore easily accessible with train/metro/bus. The room was quiet and clean. Overall we had a positive experience.

Stayed in May 2024