Opiniones del Hótel Valaskjálf 3 estrellas

Dear Africa, Thank you for your honest feedback. We're glad you appreciated the staff, cleanliness, and location. We also take note of your comments regarding the room size and amenities. We always provide clear information about our room amenities and sizes during the booking process. Best regards, Marija

Dear Africa, Thank you for your honest feedback. We're glad you appreciated the staff, cleanliness, and location. We also take note of your comments regarding the room size and amenities. We always provide clear information about our r… Mostrar más

Dear Carolina, Thank you for your feedback! We're happy to hear you enjoyed the facilities, the room, and breakfast we offer. We appreciate your honesty about the staff’s tone and will share your comment with the team to see how we can make the atmosphere a bit warmer and more welcoming. We hope to welcome you back soon! Best regards, Marie

Dear Carolina, Thank you for your feedback! We're happy to hear you enjoyed the facilities, the room, and breakfast we offer. We appreciate your honesty about the staff’s tone and will share your comment with the team to see how we ca… Mostrar más

Dear Monica, Thank you for your review and for highlighting both the positives and areas for improvement. We’re delighted to hear that you appreciated the attention of our staff and enjoyed the restaurant and breakfast service — we’ll be sure to pass your kind words along to the team. We also understand your concerns about the bathroom size and the water odor. You're absolutely right, the sulfur smell is a natural occurrence in some areas due to geothermal activity and not something directly related to the hotel. Nonetheless, we appreciate your understanding and will continue to do our best to make every guest's stay as comfortable as possible. Thank you again for your feedback. We hope to welcome you back soon! Warmest wishes, Marie

Dear Monica, Thank you for your review and for highlighting both the positives and areas for improvement. We’re delighted to hear that you appreciated the attention of our staff and enjoyed the restaurant and breakfast service — we’ll be su… Mostrar más

Dear Pedro, Thank you for taking the time to express your view regarding your stay with us. Please note that the hotel has only 3 floors and that is why there is no need of an elevator. Also, please note that our rooms with single beds are equipped with a beds with standard size 90cm x 200cm. Despite your feedback, We do hope that we are able to welcome you back to experience a more positive visit. Regars, Sophia

Dear Pedro, Thank you for taking the time to express your view regarding your stay with us. Please note that the hotel has only 3 floors and that is why there is no need of an elevator. Also, please note that our rooms with single beds ar… Mostrar más

Dear Agustin, Thank you for taking the time to share your feedback. We're glad you appreciated the variety and quality of our breakfast. We're truly sorry to hear about the issues you experienced with the room. Your comments regarding the odor, temperature, and missing shower curtain are important to us, and we will address them with our housekeeping and maintenance teams to ensure these concerns are resolved. We always strive to offer a comfortable and enjoyable stay, and we regret that we fell short during your visit. We hope you might consider giving us another chance in the future. Kind regards, Marie

Dear Agustin, Thank you for taking the time to share your feedback. We're glad you appreciated the variety and quality of our breakfast. We're truly sorry to hear about the issues you experienced with the room. Your comments regard… Mostrar más

Thank you for your thoughtful review! We're happy to hear you enjoyed the central yet quiet location and found the rooms comfortable for your stay. It's great to know you appreciated the breakfast and the availability of amenities like WiFi and Netflix. We also appreciate your feedback on the furniture and the faucets—we'll certainly look into maintenance to improve the guest experience. Regarding the tap water, we apologize for any inconvenience, and we'll make sure to inform guests about it beforehand in the future. We're glad you had a pleasant couple of days and hope to welcome you again soon!

Thank you for your thoughtful review! We're happy to hear you enjoyed the central yet quiet location and found the rooms comfortable for your stay. It's great to know you appreciated the breakfast and the availability of amenities l… Mostrar más

Dear Rosa, Thank you for taking the time to share your feedback. We’re glad to hear you appreciated the large bathroom and that the breakfast met your expectations. Your feedback is invaluable to us, and we’ll continue working to improve the guest experience in all areas. We hope to welcome you back soon for a more seamless stay.

Dear Rosa, Thank you for taking the time to share your feedback. We’re glad to hear you appreciated the large bathroom and that the breakfast met your expectations. Your feedback is invaluable to us, and we’ll continue working to improve th… Mostrar más

Dear Miguel, Many thanks for taking the time out of your day to leave us a review. We're so glad to hear that you had such an amazing stay with us and that everything was up to par. We would love to welcome you once again in the future! Best regards, Ana

Dear Miguel, Many thanks for taking the time out of your day to leave us a review. We're so glad to hear that you had such an amazing stay with us and that everything was up to par. We would love to welcome you once again in the futur… Mostrar más

Dear Ana Isabel, Thank you for the lovely review. We're so glad you enjoyed the room, the comfy beds, and the views — and it’s wonderful to hear that our receptionist was able to make your stay more comfortable. We're always happy to go the extra mile to help our guests rest easy, especially when sleep is a challenge. We hope to welcome you back for another relaxing stay soon. Best regards, Natasha

Dear Ana Isabel, Thank you for the lovely review. We're so glad you enjoyed the room, the comfy beds, and the views — and it’s wonderful to hear that our receptionist was able to make your stay more comfortable. We're always happ… Mostrar más

Dear Ametsite, Thank you so much for your lovely review. We're delighted to hear you found the stay comfortable and enjoyed both the breakfast and dinner — it's great to know you found it delicious and affordable. A special thanks for mentioning our receptionist; we're glad she could help with the road conditions and make your experience even smoother. We hope to see you again soon. Best regards, Natasha

Dear Ametsite, Thank you so much for your lovely review. We're delighted to hear you found the stay comfortable and enjoyed both the breakfast and dinner — it's great to know you found it delicious and affordable. A special thanks… Mostrar más

Dear A;ejandro, Thank you for sharing your experience! We’re glad you enjoyed the breakfast, and it's great to hear that the vouchers for the municipal pool were a nice added bonus. We hope you had a chance to relax and enjoy the pool during your stay! We'd love to welcome you back anytime.

Dear A;ejandro, Thank you for sharing your experience! We’re glad you enjoyed the breakfast, and it's great to hear that the vouchers for the municipal pool were a nice added bonus. We hope you had a chance to relax and enjoy the pool … Mostrar más

Dear Alejandra, Thank you for the positive reply. On the other hand, it can be frustrating when you're in a space that's not as soundproof as you expect, especially if you’ve got little control over the situation and we apologize for the inconvenience. We will definitely be more mindful of these kinds of things for future guests. Best regards, Izzy

Dear Alejandra, Thank you for the positive reply. On the other hand, it can be frustrating when you're in a space that's not as soundproof as you expect, especially if you’ve got little control over the situation and we apologize f… Mostrar más