Opiniones del Loft - HI Eco Hostel

Hi Silvia, We’re sorry to hear that your stay didn’t meet your expectations. Just to clarify, we don’t actually offer breakfast at Loft, however, after the café closes, we do place leftover coffee and baked goods in the guest kitchen to avoid food waste and make them available for guests. We’ll also make sure to look into the issues you mentioned regarding the shower and ventilation. Thank you for sharing your feedback.

Hi Silvia, We’re sorry to hear that your stay didn’t meet your expectations. Just to clarify, we don’t actually offer breakfast at Loft, however, after the café closes, we do place leftover coffee and baked goods in the guest kitchen to av… Mostrar más

Hi Bernabella, Thank you for your feedback! We’re glad you enjoyed our location, facilities, bar, kitchen, and terrace. We’re very sorry you initially felt uncomfortable in your room, but we’re glad we could move you to a female-only room the next day. Your comfort and safety is very important to us, and we hope to welcome you back again soon.

Hi Bernabella, Thank you for your feedback! We’re glad you enjoyed our location, facilities, bar, kitchen, and terrace. We’re very sorry you initially felt uncomfortable in your room, but we’re glad we could move you to a female-only room t… Mostrar más

Hi Laura, Thank you for your feedback. We’re glad you enjoyed the location, though we’re sorry the street noise and room setup affected your rest. We offer both female-only and mixed dorms, and our team is always happy to help switch rooms if needed to ensure comfort and privacy. We appreciate your comments and hope to welcome you back for a better experience.

Hi Laura, Thank you for your feedback. We’re glad you enjoyed the location, though we’re sorry the street noise and room setup affected your rest. We offer both female-only and mixed dorms, and our team is always happy to help switch rooms … Mostrar más

Hi Christina, Thank you for your feedback! We’re glad you enjoyed our location, code access, daily cleaning, comfortable beds, and shared facilities. We’re sorry that the lack of soap and towels impacted your stay - while towels are available for rent at reception, guests can also find leftover toiletries in the shared bathroom in the hallway to reduce waste. We appreciate your honesty and hope to welcome you back in the future.

Hi Christina, Thank you for your feedback! We’re glad you enjoyed our location, code access, daily cleaning, comfortable beds, and shared facilities. We’re sorry that the lack of soap and towels impacted your stay - while towels are availab… Mostrar más

Hi Joan, Thank you for your feedback. We’re glad you enjoyed the location, but we’re sorry the noise affected your stay. We always encourage guests to respect quiet hours, and we provide free earplugs at reception for light sleepers. We appreciate your comments and hope to welcome you back for a more restful experience.

Hi Joan, Thank you for your feedback. We’re glad you enjoyed the location, but we’re sorry the noise affected your stay. We always encourage guests to respect quiet hours, and we provide free earplugs at reception for light sleepers. We app… Mostrar más

Hi Rosa, Thank you for your feedback. We’re very sorry to hear about the cleanliness issue with your bed - this is not the standard we strive for, and we’ll address it with our housekeeping team immediately. We understand that noise from the rooftop party affected your sleep, and we apologize for the disturbance. Soundproofing is a challenge in historic buildings like ours, but we do offer free earplugs at reception for guests. We appreciate your honesty and hope we can provide a better experience if you visit again.

Hi Rosa, Thank you for your feedback. We’re very sorry to hear about the cleanliness issue with your bed - this is not the standard we strive for, and we’ll address it with our housekeeping team immediately. We understand that noise from th… Mostrar más