Reviews of Exeter Hotel 4 stars
Tryggvagata 12, 101 Reykjavík, Iceland
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Reviewed: 5 September 2025 · Stayed in August 2025
Verified reviewPeople, specially Anamaria at reception with a superb job! Great location
No air conditioning
Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewThe hotel is perfectly situated for easy access to the city centre and the harbour (which was important as I was boarding a cruise after my stay). Really ideal for people joining any of the great cruises that set sail from Reykjavik. The staff are extremely friendly and helpful - they also have a great sense of humour! I like it when staff let their personalities shine! The room was compact but very comfortable and had everything I could possibly need. And the real highlight was the sauna! That is a fabulous facility - modern, stylish, cool Nordic lo-fi beats playing while you relax and fresh water infused with fresh citrus fruits to rehydrate between sauna sessions.
The only thing I would have liked would have been to have the ability to open the window or have some aircon. It wasn't an overly warm night though, so it was fine!
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewThe Exeter hotel is in a great location, walking distance of everything we wanted to see in Reykjavik. On arrival, and throughout our stay, the front desk staff were really friendly and helpful (even helping me with my first use of one of Iceland's car parking Apps that was needed to pay for parking on the street behind the hotel. The rooms are very smart and comfortable. We didn't have dinner in the hotel but had breakfast from the in hotel bakery shop which was excellent and reasonably priced (by Iceland standards).
Staying in summer there is a problem (that is common in Iceland but more of a problem in the middle of a city) if you want to cool the room the only way to do this is to open the window which opened on to the busy street in front of the hotel which is quite noisy. Also, our room was directly above the bar which was also noisy
Dear Andrew, Thank you for your thoughtful review! It’s wonderful to hear that our team made a warm impression and that you enjoyed starting the day with fresh options from our bakery. We’re always grateful when guests share where we can improve, and your comments about comfort and atmosphere will be shared with our management team. The Exeter Team
Dear Andrew, Thank you for your thoughtful review! It’s wonderful to hear that our team made a warm impression and that you enjoyed starting the day with fresh options from our bakery. We’re always grateful when guests share where we can i… Show more
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewLocation great
Lighting in lobby and rooms very low. Not good for reading or old eyes.
Dear Steele, Thank you for your feedback! We’re glad you enjoyed the location and appreciate you pointing out the lighting. Our design is purposefully kept atmospheric and cozy, though we fully understand it may feel too dim at times, especially for reading. We’ll make sure to share your comments with our team. The Exeter Team
Dear Steele, Thank you for your feedback! We’re glad you enjoyed the location and appreciate you pointing out the lighting. Our design is purposefully kept atmospheric and cozy, though we fully understand it may feel too dim at times, esp… Show more
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in July 2025
Verified reviewIt serve our purposes. We only stay there for sleeping as we had days with activities. They gave us two keys, the room is small which is standard. Very modern, loft industrial. The wifi worked perfectly. Many people commented on the air conditioner in Iceland hotels. Yes no air conditioner but this practice is usual in very cold places. We went in July. and we did not feel hot in the room.You can open one of the windows from the balcony. Our room overlooked other houses and a small ally but rarely heard noises. The “balcony” was a square cube glass-interesting concept. All main attractions are walkable from the hotel. Downstairs there is a bagel shop that always was full (Im not a breakfast person) and one of the burger restaurant Le Kock is there. Keep in mind that Iceland restaurants close early, around 9pm kitchens close. There are plenty of plugs for your devices although we carry a multi modal one for traveling. For parking, there were plenty of street parking 7min walk or so on the streets close to the hotel. The hotel is in a main street close to the harbor. Remember to pay (we pay through the machines in the street).
There was nothing. We were out early and come back late.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewGreat location near old port. Nice “industrial” design. Amazing bagels in lobby. Nice staff.
Parking difficult close by, although they have on site parking in the garage (35 EUR night).
Thank you for your kind review! We’re glad you enjoyed our design, location, and bakery treats, and that our team made a good impression. Parking can indeed be a challenge in downtown Reykjavik, but we’re happy to offer on-site garage spaces and always strive to guide our guests to the most convenient and affordable options nearby. We hope to see you again soon! The Exeter Team
Thank you for your kind review! We’re glad you enjoyed our design, location, and bakery treats, and that our team made a good impression. Parking can indeed be a challenge in downtown Reykjavik, but we’re happy to offer on-site garage space… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewStaff was wonderful. Breakfast was outstanding! Location was great.
Thank you for sharing your feedback! We’re delighted you had such a positive experience, enjoyed our breakfast, and felt well cared for by our team. We hope to welcome you back again soon! The Exeter Team
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThank you for your kind words! We’re delighted that you enjoyed your stay, found everything clean and comfortable, and felt well taken care of by our team. We’d be happy to welcome you back anytime! The Exeter Team
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified reviewThere was no oatmeal at breakfast. Location was excellent. The room was fine. It was clean and well maintained. The heated towel rack was excellent. The bakery was excellent and the service was very friendly
Would have preferred more vegetarian options at breakfast as well as oatmeal.
Thank you for sharing your review! We’re delighted you enjoyed your stay, especially the location, cleanliness, and our friendly service. We appreciate your suggestions regarding more vegetarian options and oatmeal at breakfast. We’ll gladly pass this along to our team for consideration. We hope to welcome you back for another excellent stay! The Exeter Team
Thank you for sharing your review! We’re delighted you enjoyed your stay, especially the location, cleanliness, and our friendly service. We appreciate your suggestions regarding more vegetarian options and oatmeal at breakfast. We’ll gladl… Show more
Reviewed: 27 August 2025 · Stayed in June 2025
Verified reviewLocation is fine: a little further away from the main things but close to some very good lobster soup. Gym was fine with a few pieces of equipment
Felt a little expensive for what I got vs other hotels I stayed at in other locations
Thank you for your feedback! We’re glad you enjoyed the gym facilities and the great nearby lobster soup spot. We understand your thoughts regarding value compared to other locations, and we’re always striving to offer a fair balance of comfort, service, and location here in Reykjavík. We hope to have the chance to welcome you again in the future! The Exeter Team
Thank you for your feedback! We’re glad you enjoyed the gym facilities and the great nearby lobster soup spot. We understand your thoughts regarding value compared to other locations, and we’re always striving to offer a fair balance of com… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in July 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewThe location and eateries on site
Not a mobility challenged place to stay. The difficulty of gaining access to room with door system. Poor lighting. Most of all false advertising and photos + description of rooms. No ventilation in room in bathroom or room m itself.
Thank you for your feedback, Lena Grace. We are very sorry for the inconvenience caused by the door access issue during your stay. This was an unexpected technical problem that required external assistance, and we truly appreciate your patience while it was being resolved. We hope that, despite this incident, you felt well taken care of by our team. We also take note of your comments regarding lighting and ventilation. Our industrial design with concrete walls can make rooms appear darker, especially in Iceland’s weather, but your feedback is valuable and will be shared with our management team for future improvements. Thank you once again for staying with us. The Exeter Team
Thank you for your feedback, Lena Grace. We are very sorry for the inconvenience caused by the door access issue during your stay. This was an unexpected technical problem that required external assistance, and we truly appreciate your pati… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in July 2025
Verified reviewThe breakfast was well worth it.
Thank you, Jesse, for sharing your experience with us. We’re delighted to hear you enjoyed our breakfast. It’s wonderful to know it added to your stay. We hope the rest of your visit to Reykjavik was just as enjoyable, and we’d love to welcome you back again soon! The Exeter Team
Thank you, Jesse, for sharing your experience with us. We’re delighted to hear you enjoyed our breakfast. It’s wonderful to know it added to your stay. We hope the rest of your visit to Reykjavik was just as enjoyable, and we’d love to welc… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewLocation perfect. Staff superb .
Bar below hotel standard
Thank you, Ian, for taking the time to share your feedback. We’re so glad you found our location convenient and that our team made a good impression during your stay. We’ve also taken note of your comment regarding the bar and will keep it in mind moving forward. It was a pleasure to host you, and we hope to welcome you back on your next visit to Reykjavik! The Exeter Team
Thank you, Ian, for taking the time to share your feedback. We’re so glad you found our location convenient and that our team made a good impression during your stay. We’ve also taken note of your comment regarding the bar and will keep it … Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewCentrally located. Walking distance to downtown and not the noise at night.
Thank you, Brenda, for your kind words. We’re delighted to hear you enjoyed our central location and the balance of being close to downtown while still having some peace at night. It was a pleasure having you with us, and we hope to welcome you back on your next visit to Reykjavik! The Exeter Team
Thank you, Brenda, for your kind words. We’re delighted to hear you enjoyed our central location and the balance of being close to downtown while still having some peace at night. It was a pleasure having you with us, and we hope to welcome… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewLocation, cleanliness, staff, amenities
Somewhat expensive
Thank you, David, for your kind feedback. We’re delighted that our location, amenities, and team could provide a comfortable and restful stay during a stressful time. We appreciate your comments regarding pricing and hope that the overall experience made your visit to Reykjavik a little easier. We would be happy to welcome you back anytime. The Exeter Team
Thank you, David, for your kind feedback. We’re delighted that our location, amenities, and team could provide a comfortable and restful stay during a stressful time. We appreciate your comments regarding pricing and hope that the overall e… Show more