I don’t like online hotels , and a was not informed before my stay . As a solo traveller I didn’t feel safe in a hotel with no reception or staff to help with any questions or help needed .

Stayed in August 2025

Small itches like door into room broken, not accurate info about parking, poor breakfast. And on the end a lot of push messages like :What time will you leave and you did not reply etc. Guys, honestly, this is awful and I will again totally ignore such pushy messages. If the check out is at 11 - give me a break.

What to say, intercom for self check in dis not work, person on the other side was helpful. Rooms are ok and nice, bathroom great. Door into room a bit cranky, need some repairs as you have to push a lot. Elevator worked but slowwwww. Breakfast tired and for such nice accommodation step back. Not nice and staff unfriendly. Could be much more nice with not a big effort.

Stayed in July 2025

The bed was made only for 2 people. After approx 7 phone calls and one hour wait I managed to get somebody on the phone to ask for the 3rd bed. I received instructions how to make it myself. I ve noticed the prices in Iceland but the one I payed here includes full service. I was glad to leave because I was afraid that in the morning they will make me clean the rooms in the entire hotel.

The self check in was fast. It was warm and quiet.

Stayed in August 2025

Shower a little dangerous

Stayed in August 2025

Wish the technology worked better and parking is really hard to come by. There’s no official parking for the hotel so you might end up paying for parking each day or struggling to get a free spot.

The property was clean and very comfortable to stay in. The owner is very helpful and has tutorial videos he made himself for stuff like where to park and how to do things in the hotel. The hotel is for the most part self service for entering and checking into your hotel which can be frustrating when the pin pads don’t want to load properly. We had a hard time getting in and out because of the technology not working 100%. I would absolutely stay again though and next time we would opt to do the meals at the hotel for 20$/day because Iceland is expensive and we definitely could’ve used more balanced food than we ate.

Stayed in July 2025

The breakfast was pricey and poor.

Even though it was a self check-in hotel with no staff on site the people I spoke with on the phone were helpful and easy to get ahold of.

Stayed in August 2025

I wasn’t informed when I booked that it was an online hotel , I have not stayed in a hotel with no reception , as I prefer this security as a solo traveler ,I felt the front entrance was open to anyone to access the rest of the hotel The hotel was clean and in a good position .

Stayed in August 2025

There was nothing nearby but the city centre and eateries were about 7 mins walk away.

It's an unmanned hotel, but the instructions were clear, and check-in was easy. The room was clean and comfortable, but the bathroom was a little small, though it was very clean and functional. The best thing about this hotel is that the Flybus and our tour with Arctic Adventure could drop and pick up at the doorstep.

Stayed in July 2025

The parking around the hotel is confusing for tourists. I was told by the staff to download the parking app for the city of Reykjavik, which I did use several times. What I didn't realize at the time was that I was paying $16 for 3 hours of parking. Do your research for parking near the hotel if you're renting a car because the directions hotel provided is simply not enough. The shower doors do not fully close the shower so the floors always get wet.

Central location near the main street if you don't mind 10-15 minute walk.

Stayed in June 2025

Breakfast was quite basic, like very basic

I liked the easyness of use, the remote keys and the remote service. I did like the responsiveness of the team via email

Stayed in July 2025

There were some things that made the stay a little less comfortable. The room code was not working when we arrived and it triggered the alarm on the floor so I needed to call the support. It would be good to at least have a whatsapp call as it costed quite some money to call the support to sort out the code. It would also be ideal to have such an important thing working from the first attempt too. Secondly, there was no spare toilet paper in the bathroom. Again, had to contact support to organise this, and got a weird feeling on why they don’t have a spare paper roll in the bathroom in the first place. Lastly, usually in other properties the third bed is setup for the guest. I understand the reason (third bed is a couch and requires separate setup), but it was more of a hostel feeling to set up your own bed in a hotel. Again, those are not major problems, although maybe AT LEAST basic information sheet in the room would save the frustration time and would reduce the need to contact support every time guests need a minor thing such as toilet paper.

Amazing newly renovated rooms, great clean bathroom, easy access.

Stayed in July 2025

There is no reception and we had a problem to contact the staff as quoted number didnt work. Other people had similar issue.

Stayed in June 2025

Super clean and quiet

Stayed in July 2025

TV only had one working channel. Sink in the bathroom was way too small, sorry.

Clean, looks new. Closeby center.

Stayed in June 2025

Auto checkin, code didn’t work and had to phone to get it reset. Annoying and several others had same problem. Kettle in room and instant coffee but no teabag, many people don’t drink coffee. Steep steps to entrance, there is a ramp but no signage and it’s hard to see, only found it when I struggled to top of steps.

Room modern and clean. Lighting excellent. Small (single) but well designed and outfitted. Wet room shower. Good towels. Quiet area about a brisk 10-15 minutes from downtown Reykjavik. Very comfortable

Stayed in June 2025

The ramp to the entry way is very steep. Bringing luggage up and down it while using a walking aid is extremely difficult. Anyone with major mobility issues will need assistance with that ramp. Both the hotel and the booking agent stated that breakfast was available, this does not mean it’s included. Our booking agents thought it did, our group of 9 booked there because breakfast was part of the package. It was not. Great disappointment.

Stayed in June 2025

I appreciate it was a unstaffed hotel. That was OK but there was no-one to answer simple questions about places, facilities etc. A lot had to be gleaned from other guests. The one time I tried the phone contact no-one answered. I got used to it though and overall I would rate it OK.

Most things - as above, plus the restaurant facility downstairs. It wasn't cheap but it had good food, good staff and great convenience

Stayed in May 2025

No reception when someone has a question.

The room and bathroom are all cleaned.

Stayed in June 2025

At the beginning we were a little lost because of the self service but at the end it was ok. The first impression when we arrive was like to arrive at a hostel.

The room was big enough and comfortable, the room was clean, it is self service, sufficient instructions to open the main entrance and your room. There was communication by chat and they answered very quickly for any question. The buffet was not included but at a good price and good, the only hot meal were broiled eggs.

Stayed in June 2025

The shower is heat but the window/door of the shower is a joke the bathroom bocomes all wet I strongly Suggest to make changes to avoid this

New clean and comfortabel bed coffee tea in the room easy checkin

Stayed in June 2025

I think there's no staff available (no reception) so you have to always have their number in case of anything.

The hotel is a very unique one where you do self checkin by entering code - at first we weren't able to access but after one phone call it was solved within less than 10 minutes! The room are nice and clean. We were here only for one night for transit and it has everything we need, including breakfast :)

Stayed in June 2025

It's early to check out at 11.00.

It's clean and comfortable.

Stayed in June 2025

The location was a bit difficult to get to just because of some construction but that was a temporary issue.

Everything seemed nice and updated. It was a nice chic room, with a comfortable bed

Stayed in May 2025

There where no drinking glasses in the room. Room service came into the room 15 minutes before check out. That is rude in my opinion.

Size of the room and the location is good i didnt try the brakfast but Potturinn og Pannan the restaurant that serves the Brakfast is known for good food.

Stayed in May 2025