Reviews of Zaabeel Villa Kashmir
ARCO Residency, Tawheed bagh, Peerbagh, near Sarovar Portico hotel Villa no 1, 190014 Srinagar, India
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Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 April 2025 · Stayed in April 2025
Verified reviewZabeel villa is a place which is taking much more caring for his guests. Specially need to mentioned about the care taker Rameez .. Rameez is a nicest person who cares for his guests maximum . He done every thing for us he can . He booked my meals , made me connected to wify also.. so undoubtedly he is a very best person need to be in the property . The property is closed to the airport and easily to find the place also. Rooms are so cozy, clean and very tidy . All the amenities we need in our short stay is there in our finger tip. I wish all the best for zabeel villa and leave a special thanks for dear Rameez . God bless you all
Reviewed: 10 April 2025 · Stayed in April 2025
Verified reviewThe staff is very helpful. Property is well kept . Very neat and clean. A perfect stay for families
Reviewed: 10 April 2025 · Stayed in April 2025
Verified reviewI booked through booking.com, and they accepted the booking. Said ok to my arrival time. Later, someone called me to say there was no room and asked me to cancel my booking. When I told them I would put bad reviews,they offered shared rooms some residence with shared bathroom. I did not accept and I have shared my experience for others to be aware.
Hello sir! we regret the bad experience you had. We would like to clarify that we reached out to you from our own side many days before your arrival to inform you that we won't be able to accommodate you because we are a small property with only 4 rooms and we ensure we give the best experience to all our guests. We were ready to provide alternate arrangements for your stay which you weren't ready to accept. It was very unfortunate that you didn't take it in a positive way and instead you are giving us a review which is not fair since you didn't experience our hospitality. We would all be so much happier if we all were a little kinder to each other.
Hello sir! we regret the bad experience you had. We would like to clarify that we reached out to you from our own side many days before your arrival to inform you that we won't be able to accommodate you because we are a small property wit… Show more
Reviewed: 6 April 2025 · Stayed in February 2025
Verified reviewReviewed: 4 April 2025 · Stayed in April 2025
Verified reviewIts just a stay Not professional Its just one villa in arco residency owned by one.
Reviewed: 1 April 2025 · Stayed in April 2025
Verified reviewGreat service Great breakfast amazing service
Reviewed: 29 March 2025 · Stayed in March 2025
Verified reviewNice stay nice room and facilities must to stay near to airport
Reviewed: 23 March 2025 · Stayed in March 2025
Verified reviewThe location close to the airport is great, and Rameez, the host, sent a car to pick us up, even though our flight got in very late. The property is great - wifi works well, complete shared kitchen, and its located inside a locked compound for security. We were on bicycles, and there was secure ground level storage for them. If you are new to Kashmir, this is a great place to get centered. Rameeze and his sister gave an excellent description of sights to see. Rameez also drove us around and got us a simcard for our phones. Generally, Rameez was patient and helpful at every turn and really got us grounded to the place, as we intend to stay in Kashmir for the next two months.
No noteworthy issues. Any little things Rameez was on top of immediatly.
Reviewed: 16 March 2025 · Stayed in March 2025
Verified reviewHonestly I was pretty amused by how many reviews were about the manager Rameez. But being there I see why. His hospitality adds more charm to the property. The villa is well maintained, clean with modern fittings and heated water, which is God sent in the chilly weather. Enjoyed the access to the kitchen too as we had an early flight and it helped us cook ourselves breakfast. The proximity to the airport had me sold about the property but it was just the start. This is easily one of my best stays in Kashmir.
The road leading to the property has been weathered but apparently they are redone once summer starts.
Reviewed: 16 March 2025 · Stayed in March 2025
Verified reviewReviewed: 23 February 2025 · Stayed in February 2025
Verified reviewHello folks, I had booked zaabeel villa for a day, Host Mr Rameez was just too good in providing all the support required. I just continued my stay in zaabeel villa for the entire kashmir trip. I Strongly recommend this place to stay.
Reviewed: 19 February 2025 · Stayed in February 2025
Verified reviewThe manager Rameez was very friendly and helpful and the stay was comfortable in all ways, Food delivery was also not a problem. Loved the time.
Reviewed: 17 February 2025 · Stayed in February 2025
Verified reviewAmbience and infrastructure
Reviewed: 15 February 2025 · Stayed in February 2025
Verified reviewEvery single thing
Reviewed: 15 February 2025 · Stayed in February 2025
Verified reviewRameez was incredibly helpful. Had problems with luggage when I arrived and he drove me around town to sort it. Went out of his way to make sure I was comfortable. I had a great experience.
Reviewed: 7 February 2025 · Stayed in February 2025
Verified reviewThe property is clean ,tidy and cozy it’s the best home stay I have ever stayed they are quite welcoming make us feel home I will definitely come back and suggest others as well
Reviewed: 6 February 2025 · Stayed in February 2025
Verified reviewOverall experience was awesome..... staff was friendly with mind-blowing service
Reviewed: 8 January 2025 · Stayed in January 2025
Verified reviewlocation cleaness
nothing
Reviewed: 30 December 2024 · Stayed in December 2024
Verified reviewCalm n quiet place
Nothing
Reviewed: 29 December 2024 · Stayed in December 2024
Verified reviewIts like home stay .Very comfortable
Reviewed: 28 December 2024 · Stayed in December 2024
Verified reviewStaff provided good assistance.
So, this is more of rare occurrence which streamlined with worst experience. We had encountered incident trying to instantly dress up and required to use an iron which didn’t go well with the bedding and iron left a visible patch on sheet. We were late and left in hurry but later responded to staff after checkout that it was a genuine mistake and we are sorry but they made it so big of a issue and the owner is so brainless that he doesn’t even know how to talk to customers. He started yelling and charged us 5000 bucks. When we said amount does not justify so he asked from where we are and we know about bedding costs as we are not from here. Few things for owner: 1. Make sure you clean your bed first before giving to next customer, there were saliva stains in pillowcases and when we said same to staff as usual they have owner similar trait so they gave us raw pillows in bag to use. 2. You say it is near to airport but guys trust me it’s way yo inside, we walked a km jnside as no cabs would go in rain. 3. Dear owner, FYI, we are from UP and we do know about bedding and how much it costs. We use more premium bedding at home. 4. Your staff gives us a bowl of tasteless daal chawal( really appreciated the effort though) but is wrong to charge 250/ per person for same. 5. If you ever come to UP or Karnataka, we will definitely show you what is actual hospitality and i guess for sure ‘HOW TO TALK’. 6. Power is always off, Ac didn’t work the whole night but we understood the situated didn’t start ask our money back which you certainly charge so much for a room like a ‘Hole’. And lastly please teach your staff not to just barge in to people’s room and stand at their head to talk. This is scary and way too unprofessional.
Hello Sir! We would like to thank you for your honest review. Would like to state some facts in response; You checked out with us in the morning and did not inform us of damages to the bedding caused by you after you used iron on our bed when we already provide ironing board for the same purposes. The issue wasn’t so big but the bedding that was ruined because of your irresponsible behaviour had just been specially shipped for winter season and it was a premium woolen bedding set. We are a small business and don’t have the kind of turnover to be able to let this go as easily as you claim. Mind you sir, you were the first person to actually use the bedding we are talking about here so it’s a blatant lie to claim there were any stains on it. I sent you a photograph of the pricetag of the bedding on your number as well. The owner never yelled dear sir, this is a huge lie to tarnish our reputation. For the rest of your “complaints” i am sure there are other far more honest reviews that people can use to filter out how our service is and the quality we provide. While we mention the bowl of dal chawal, you should also have mentioned when it was prepared in the middle of a snowstorm and how you were told beforehand about our meal costs would be 300 but you were looking at food delivery options which were not available and then later asked us to provide food at the last moment( i would think it’s a fair price of 250 per person for dinner) Power was off because there was a valley wide electricity failure for 24 hours and our backup was exhausted as well. It was a single instance and i am sure you knew it well. Our caretaker Rameez is a gem of a person who takes care of all guests like family. Nobody ever barges into anyone’s room and would be a complete violation of guest privacy. I am certain all other reviews of our caretaker’s hospitality should be an eye opener as well. Lastly, we regret the experience you had with us and i really hope you understand that this would have been different if you would have mentioned the damages at the time of checkout instead of us asking you about it later. Extremely sorry for the inconvenience caused to you dear sir because of damages caused by you to our property.
Hello Sir! We would like to thank you for your honest review. Would like to state some facts in response; You checked out with us in the morning and did not inform us of damages to the bedding caused by you after you used iron on our bed w… Show more
Reviewed: 25 December 2024 · Stayed in December 2024
Verified reviewAmazing Villa. Very clean and Rameez bhai is so friendly to everyone. He is always there for any help we need. Love the stay and it’s worth staying here. Very safe place to stay and it feels like home.
Love staying here. Feels like home.
Reviewed: 25 December 2024 · Stayed in December 2024
Verified reviewEverything was excellent Rameez is great guy everything you want you can freely contact Rameez