Sweet location and staff

Stayed in April 2025

Great location amongst the tea plantations. Food and food service was exceptional. The bird watching and 2hr plantation walks were a highlight by very knowledgeable naturalists. A little expensive by Indian standards and room cleaning service was a little slack but otherwise well worth the stay.

Stayed in April 2025

It was too perfect

It was like heaven to me the estate and nature also

Stayed in April 2025

Homey but in nature. Caring.

Stayed in April 2025

Everyone at the resort did their best to make our stay as great as possible. The rooms are spacious and the beds very comfortable. The food was delicious and we missed nothing. I highly recommend going bird watching and the hike with the local ranger. Don’t miss the yoga class in the afternoon. If you want, you also get help in coordinating your visits in the area, such as: - getting the perfect driver ( car or rikscha) - visiting a tea factory, a clothing or paper manufacturer and - stroll through a tea garden. I am a frequent traveler in India. The Windermere Estate became one of my top 10 locations to stay.

Stayed in April 2025

Everything was perfect.

Everything about this place is wonderful. It's high in the hills, surrounded by tea and cardamom plantations. There is birdsong everywhere and the resident naturalist Medha took us on superb nature and birdwatching walks. She was super - knowledgeable and lovely. Jacob looked after us extremely well, and supported us through my husband's unexpected admission to hospital in Munnar. We couldn't have navigated it all without him and we'll be forever grateful. The pool, the food, all the staff and the surroundings make this a little piece of heaven. We will return.

Stayed in March 2025

It was everything I could of imagined and so much more

Stayed in February 2025

The beds are too hard! And internet weak.

Location, staff, food and atmosphere

Stayed in February 2025

We loved our stay at Windermere. The staff were so helpful, helping us to decide what activities to do. The hotel also put on a few activities which was really nice. Bedrooms were super clean and food was great. Would definitely stay again.

Stayed in January 2025

Extremely welcoming and relaxed atmosphere with very friendly and attentive staff yet not intrusive. Great locally sourced food. The guides on the walks were trained knowledgable naturalists eager to share. Comfortable spacious room.

Stayed in January 2025

Hard to find rooms, they need to number the apartments

Food amazing, relaxing stay

Stayed in December 2024

The rooms I think could do with a touch up - they are a little dated and miss some key things (soft towels, more hangers, better products in bathrooms) which is what you’d expect for what you pay for the rooms. The work is very bad in the rooms. You can only really use the internet in reception or eating area.

The location is outstanding, but the staff were what sold it for us - friendly, caring, attentive and smiles all round. They went above and beyond to help where needed. Thank you to everyone who assisted or served us

Stayed in December 2024

The car journey up the hills to reach this place is one to pack your travel-sickness medication for, but the incredible views are worth the effort.

Magical place in a breathtaking location. Really welcoming and helpful staff who seemed to love their jobs. The room was beautiful, felt a little like stepping back in time with lots of period features. Great commitment to not having unnecessary plastic etc as well. Would really love to come back.

Stayed in December 2024

The homeliness feeling. Very friendly staff. Lovely bird watching and plantation walk.

Stayed in December 2024

We had a perfect stay. The location is tranquil and staff so lovely. The food was amazing and we especially loved the afternoon coffee and bakes. Would highly highly recommend.

Stayed in November 2024

The most perfect stay at a truly unique, charming, authentic estate. Not just a stay but lots of activities included, home in the plantation, morning bird watching and tea tasting sessions. Truly the best South Indian cuisine for breakfast, lunch and dinner, the chef was amazing and every meal comes to speak with you. The staff were wonderful. Cannot recommend Windermere enough.

Stayed in October 2024

Nothing!

Total serenity

Stayed in September 2024

No beers available at the restaurant but we've learned that Kerala hotels are mostly dry.

We enjoyed the activities offered by the hotel and particularly appreciated the tour with Ansel who showed us the local fauna and flora. All of the staff were exceptionally friendly and helpful! Overall the grounds were beautiful and the food was freshly made a delicious! Clean and cozy rooms too with great views on the surrounding hills.

Stayed in July 2024

Food They only serve south indian food with a fixed menu

Its in the middle of a cardamom estate

Stayed in May 2024

Nothing

The location is beautiful amongst a Cardamom plantations and surrounded by tea estates. Super staff : kind, efficient and helpful. The meals at the barn were very tasty. The in-house activities with a naturalist were enjoyable. Not to mention the high tea in the afternoon.

Stayed in May 2024

Food is filling, but could a bit better.

Still a classic in Munnar. Comfortable cottages, a lovely view, good food. Nothing has changed in 15 years and probably more - and hopefully nothing will!

Stayed in April 2024

Room was comfortable but should have had a fridge given that the hotel isn’t licensed. They will keep for you in their fridge and deliver but for convenience it should be in the room. Not many sunloungers round pool and a little uncomfortable

We loved the views and quietness of the hotel and the walks offered. All staff lovely, breakfast was especially good served outside if you liked.

Stayed in March 2024

The staff are so kind and helpful. A really wonderful place to stay.

Stayed in March 2024

Nothing :)

The property is situated beautiful between the teaplantations and takes you away from the business of Munnar. The staff was amazing with our kids and went out of their way to play with them and accommodate them. The activities offered were lots of fun as well and we basically didn’t have yo leave the resort - that’s how beautiful and amazing it was.

Stayed in March 2024