No hot water even after 30 minutes of waiting. No complimentary water, and sheets stained and old. Expensive for what you get.

Conveniently located near the bus station Staff helped us order a taxi in the morning

Stayed in September 2025

Even though they claimed centrally heated it was not. At the time of booking they said pay at the property but later they sent a mail asking for 10% advance. Unfortunately I didn't see that message.when I arrived the property there was no booking in my name. After a confusion they arraged a room which was not up to my expectations. There was no heating kettle and coffe or tea bags. I had to ask them for that.

Stayed in March 2025

The staff of hotel is good

The hotel is good except view

Stayed in June 2024

Price

Food

Stayed in February 2024

Inspite of booking the room through booking.com and making a confirmation call from our end. Rooms were not made available and had to wait for more than an hour till they get the room arranged. Bathroom were clean but still it was smelly. They took an hour and had to make repeated calls for drinking water bottle and to send some bathroom freshner. It was not worth the money we spent for this stay.

Stayed in June 2025

No wi fi

Stayed in June 2025

Unfortunately no wifi and asking staff to sort out tv channels to watch.

The breakfast was buffet mostly and it was a fairly good selection. We ordered food for convenience and chef does a good job 👍🏼. All staff at the hotel greeted us and had a smile. Reception staff were extremely helpful in providing us tourist info and even arranging transport for us during our stay. Id be happy to stay in same room again next time.

Stayed in June 2025

There was nothing to be appreciated.worst experience. Booking . Com you are requested to Please remove it from your list. Tv didn't work inspite of telling several times. Basic amenities like water was given after 4 reminders.

Nothing. Neither location not services.

Stayed in April 2025

Supporting Team

Stayed in November 2024

Location is good.

Stayed in January 2025

The room was provided in the attic but there was no central heating available. They could have provided a portable heater instead. There was television in the room, but there were no channels subscribed with the provider. Even the free channels were not available for viewing. There was no clear view of the mountains or the city. As per the facility mentioned in the booking.com, no bottle of water was provided on the first day. Even when the request was made the bottle was provided the next day when the room clean was requested. As per the facility mentioned in the booking.com, there was no electric kettle in the room to warm-up the drinking water. We had to request it every time for warm water. And they took more time to bring the water. Also, while selecting the room, the images depicted a big room, but when the room was given it was a little small as compared to the images.

The room availability as we arrived early, and were given the room. The food was good and delicious.

Stayed in December 2024

Tha most thing is clean

Stayed in December 2024

Very well I enjoy good staff good management all are suberb

Stayed in December 2024

The sheets were filthy. My bed sheets had not been washed and smelt of body odour. I ripped all the sheets off in the end to find a disgusting mattress protector. I had to get housekeeping to replace everything at about 12:30 am. They couldn't supply clean sheets so in the end I slept on towels. They tried to apologise but when I asked for a discount they just blanked me. Its a shame because this could have been a good hotel. The way they dealt with the complaints was rude, the hotel manager didn't get off the phone, just insisted I pay the full rate.

The location is potentially very nice. The roof Terrace was nice too with a great view.

Stayed in October 2024

Room quality was bad, it was a really shady property, not at all recommended for family stay. Our room had menstrual stains on the pillow and bedsheet. Really pathetic. We asked for a towel and they didn't bother to bring it for the entire stay. They forst said breakfast is included, then next morning, when i had the first bite, I was asked to pay.

Stayed in June 2024

Price was too high.almost double.

Didn’t had breakfast as I’m pure vegetarian and they serve both vegetarian and non vegetarian. I liked the room setting and the loo was too good and spacious. Terrace was also good. Sunlight came in our room.

Stayed in June 2024

Room and food

Stayed in June 2024

Only the distance from the main heartland.....

The staff especially their warm and amicable approach which was a cherry on the cake.Special mention to Ms.Kaur, Mr.Gaurav , Mr.Chand and many more to the list. The food served was another highlight of the experience...We truly appreciate their hospitality.

Stayed in May 2024

Pictures different Too far from Mall Road had to cancel my booking

Stayed in April 2024

None

Yeah feel comfortable.

Stayed in March 2024

Unclean rooms

Stayed in February 2024

Fake reviews bad location

Stayed in February 2024

Boutique property in lush green forest. Although road is little narrow but once you enter the property you feel worth for money.. Thanks booking .com for giving us good property at good rate Nice staff Thanks all for making our stay nice

Stayed in January 2024

Nice

Good

Stayed in May 2025