Personalised attention given by the owners of the property. We were at the hotel during the recent terrorist attack and were fortunate to receive support from the establishment.

Stayed in April 2025

Nothing that I remember that I did not like

Property was good

Stayed in April 2025

Nothing

Nice property and the closer to airport . Food was good.

Stayed in December 2024

I felt it to be overpriced given the facility. At the same price you would get luxury stay with much more amenities. They need to rethink the pricing

Good location, comfortable stay and hospitable staff

Stayed in January 2025

Breakfast buffet was below average..not lavish

Not too much

Stayed in December 2024

Breakfast service need to improve for sure. Rooms were fine, little cleaning required. No laundry service during our stay. Overall, average to stay.

Location was fine, but little far from centre. Breakfast for first 2 days were not good at all:(, then remaining days little better.

Stayed in November 2024

A good, comfortable luxury hotel for Australian standards. We were very relaxed and comfortable, very clean, good-sized room. very satisfied. it has a Westerner style bathroom with enclosed shower cubical. be very cautious of other hotels that do not show an enclosed shower, it's very messy having a bathroom completely wet after a shower

Stayed in November 2024

No as such

Location and food

Stayed in October 2024

Rooms, ambience, staff hospitality

Stayed in November 2024

I feel the room size is very small & bathroom too for the price we paid

Nice location , great Indian breakfast options. Very kind & polite hotel staff .

Stayed in September 2024

No amenties

Fab good, courteous staff

Stayed in August 2024

Nothing to mention

The Staff and their service was excellent which made our stay even better!

Stayed in July 2024

Bathroom in room cramped and shower water seeps out of the shower cube. Room is cramped as well. Bedding was not comfortable. Overall too pricey for the standard of the property.

Courteous staff

Stayed in July 2024

Location doesn’t offer much as long as you can stay in resort and chill Would be nice to get spa/ pool to stay engaged since nothing much outside

Extremely courteous staff Family like hospitality Owners family always available to help guests Amazing room sizes Food quality is amazing

Stayed in June 2024

interior is perfect combination of Kashmiri culture and modernity. I had lovely time at the hotel. Sofia ( hostess ) adding more value to it. here Mr. Talat, will attend you to ensure your stay was comfortable. Food was delicious and other staff of hotel were equally polite and friendly.

Stayed in April 2024

In terms of value for money for the price that the hotel charges, I feel that it can do a little bit more.either improve the quality and upkeep of the rooms or provide some additional facilities. Even a simple, welcome, fruit basket, and refreshment in the room, will make a big difference. Staff is very good and polite and helpful. The hotel can get a little bit more training for the staff to give them a little more polish. We had one meal in the restaurant which was of an average quality. We felt it was too heavy and overspiced.

The hotel is located between the airport and the city. So after a long flight, it was good to be in the hotel quickly and most of the locations in Srinagar are not too far from the hotel. The hotel is quite warm and welcoming but for the price it feels a little small in terms of the room sizes or the level of luxury that one would expect at this price point. Staff is helpful polite and attended to every need of ours.

Stayed in March 2024

Slightly overpriced. Food quality can be better.

Excellent ambience and good hospitality with quick service

Stayed in February 2024

Food quality was good but variety was lacking.

The staff was extremely nice and helpful. The room was spacious and clean. Loved the ambience especially the reception and waiting area is beautifully designed.

Stayed in January 2024

Fluctuation of lights.

Excellent location, beautiful interior with high class ambience. Luxurious Kasmiri carpets added cherries on the cake.

Stayed in January 2024

The hotel is located very close to the airport which was convenient for us. But what made our vacation really special was the staff at the hotel. Special mention to front desk staff Yasmina. We booked a room for only one night and thought we would book other hotels in different locations like Pahalgam and sonamarg but because we enjoyed the service from the staff especially Yasmina so much, we decided to extend our stay at the hotel for 3 more nights! Yasmina extremely professional, genuine and sweet person. She definitely deserves a promotion. Also Firdosa in the restaurant is also great at her job.

Stayed in November 2023

The location is little far from city, but that is manageable as everything else just makes up for it!

The staff, the property everything is nice We stayed 3 nights and the staff helped us fir everything!

Stayed in October 2023

Name is confusing with Welcome group a reputed chain. Booked the property thinking it's operated by them.

Stayed in August 2023

No other facilities like gym or spa for the amount of money they charge per night. Average room and quite overpriced. Bathroom is small and inconvenient. Food has no taste at all and overpriced again.

Its spacious and pretty. Staff is very sweet, helpful and considerate. A little away from the centre but Location is good. Hotel and rooms are very clean

Stayed in September 2023

Rooms were nice, the owner and all of the staff they were so lovely, they even went ahead and arranged special candle light dinner for my girl friend, they are no brainer, they increased our stay for 1 hour!! Best!! One of the best hotels⭐️⭐️⭐️⭐️⭐️

Stayed in June 2025