Kaniyanpura Village, Mangala Post, Gundlupet Taluk,, 571126 Bandipūr, India
#3 of 6 hotels in Bandipūr
Guests' ChoiceBased on 97 hotel reviews
8.5Cleanliness
9.1
Comfort
9.0
Location
8.8
Facilities
8.7
Staff
9.0
Value for money
7.6
Free WiFi
5.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 August 2025
Lynette
United KingdomThere is nothing significant to note. Everything met or exceeded our expectations.
The location is beautiful, peaceful, and set right in the midst of nature. The highlight of our stay was the guided nature walk with Chethan. He was more informative and engaging than any of the safari guides we met. His deep knowledge of the local flora and fauna, his patience in answering all our questions, and the way he made the walk come alive were exceptional. He is an absolute superstar and a real asset to the property.
Stayed in August 2025
Reviewed: 11 July 2025
Sudhakar
OmanSpa not equipped with proper staff
Cleanliness
Stayed in July 2025
Reviewed: 10 June 2025
Sidharth
IndiaThe pool could use better upkeep
Amazing location, spacious room and really great vibes. There is a single restaurant in the resort which is justifiably expensive, but very well worth every penny. Be it the breakfast or any item from the menu, it was well prepared, and generously portioned. Most such resorts do a very subpar job when it comes to food offerings inside the resort, but not this place. Paired with the location and ambiance of the place, the good food made our stay all the more worth it.
Stayed in June 2025
Reviewed: 11 May 2025
Shah
IndiaLocation and environment
Stayed in May 2025
Reviewed: 1 March 2025
Kate
United KingdomWow. Liked everything. An excellent base for safaris in Mudumalai and Bandipur. All staff so polite and professional. Exceptional place. Our log hut was huge and what a lovely view from our sit out balcony. Food was excellent and still dreaming of my cucumber cooler cocktail! The pool was beautiful - great colour of tiles! Also loved our nature walk. I've fallen in love with the birds of India! Huge thanks to all the team
Stayed in February 2025
Reviewed: 6 December 2024
Vijesh
IndiaNone
The rooms are super clean and well maintained. Staff are extremely courteous and always greet all their customers with a smile. The hospitality was top notch and it made our stay even more comfortable. Kudos to the entire staff and management at The Serai Bandipur for being such an amazing host. Will definitely recommend others and would visit again too!!
Stayed in December 2024
Reviewed: 1 November 2024
Pinar
United KingdomVery nice views, location, serene and just beautiful. Everything worked out fine, they take care of the guests.
Stayed in November 2024
Reviewed: 7 October 2024
Marella
IndiaMassage and facilities
Service Staff and Food
Stayed in October 2024
Reviewed: 24 June 2024
Sudhish
IndiaI loved the location the spa the layout of the property as well as the staff and service . The views as well as the sit-out in our room was cherry on the cake. Special shout-out to Rathish from the spa. Very positive personality and excellent service at the spa which I highly recommend
Stayed in June 2024
Reviewed: 25 May 2024
V
IndiaFood could have more options. Pathway lighting can be improved. Prices can be a bit more reasonable.
The accommodation and stay
Stayed in May 2024
Reviewed: 24 February 2024
Petra
SlovakiaIt was not possible to pay online with foreign cards (not even via booking.com) and the stay had to be paid in advance
Wonderful peaceful place Good restaurant Close to tiger reserve Nice staff
Stayed in February 2024
Reviewed: 20 February 2024
Carolina
NetherlandsBooking through booking.com didn’t work so well - they reject the card as booking certificate and then ask you for a direct payment before you arrive. It feels a bit outdated and I would have preferred to pay on arrival or through a secure link.
Amazing hotel with all you can ask for - beautiful scenery, attentive staff and beautifully decorated. The food was very nice and the safari option is a great plan to spend your day.
Stayed in February 2024
Reviewed: 7 January 2024
Charlotte
United KingdomIt would be better if food was available before 8pm as we were getting up before 5am to go on safari. You cannot even order room service before this. It would also be good if there was a mirror in the main room, as there was just one in the bathroom.
Breakfast was good and in a nice location. Staff were very helpful and courteous. The safari was easy to book. The rooms and verandas were spacious and comfortable. There were free snacks which was good.
Stayed in January 2024
Reviewed: 29 December 2023
Siva
IndiaEverything was taken care of. There is nothing that we did not like at the resort. The approach road is rough, but they are doing everything they can to make it better.
Excellent service. Staff went out of their way to make my aged parents comfortable.
Stayed in December 2023
Reviewed: 29 December 2023
Amrita
AustraliaBeautiful property and beautifully decorated rooms in a mesmerising natural setting. Everything about our stay was exceptional- food, staff, cleanliness, location.
Stayed in December 2023
Reviewed: 30 November 2023
Adithya
United StatesThere were a lot of lizards that frequently entered the bathroom through some openings and some entered the room from the bathroom. I also spotted a few insects. Guess that’s also wildlife so we’re supposed to expect it? If you’re charging big bucks for your cottages please do your due diligence. The pool had a lot of chlorine and I wouldn’t recommend it.
Stayed in November 2023
Reviewed: 8 November 2023
Cdojackson
United Kingdom2 out of the 5 of us ended up with a bad stomach and considering that we hadnt left the resort, it must have been from something we ate there.
Staff were amazing. The rooms were beautiful and the cleanest ones we had on our trip. Spotless. Great facilities at the hotel too. Pool, bar and restaurants were great. food was fantastic and with a great choice.
Stayed in November 2023
Reviewed: 24 October 2023
Sriram
IndiaRoad to the property
Away from normal routine no Internet or phone calls
Stayed in October 2023
Reviewed: 16 August 2023
Amritpal
IndiaLoved the place. Anish was exceptional and went out of the way to make our stay pleasant.
Stayed in August 2023
Reviewed: 11 July 2023
Raghavendra
IndiaIt was an amazing experience. Very well maintained. Staff were V good and compassionate.
Stayed in May 2023
Reviewed: 27 June 2023
Saranya
IndiaThe hospitality, the attention to detail, the food all of it was surprisingly maintained to the T. We had a lovely time and will definitely visit again.
Stayed in June 2023
Reviewed: 8 June 2023
Sandeep
IndiaVery expensive for food … breakfast is free … what about lunch & dinner … veg Briyani is 450 Rs ( approx ) chicken Briyani 600 Rs … be careful with food . As it is too expensive… it’s not worth to pay that expensive for food . Food is also not that great , I can say it’s average… there is say , something is better than nothing … that doesn’t mean , you can charge what ever you want . If anyone wants bills which I paid , let me know , I can send it. In terms of food , I say , it’s a wrong choice to stay in this resort . Nothing is fresh , it’s all frozen. Please don’t try fish & mutton . It’s worst . Chicken atleast it’s good to eat & most important, then don’t have choice in the menu also. So, foodies stay away … I guarantee you guys , you definitely think of me !!! Lol .
Stay & ambience … so peaceful stay
Stayed in June 2023
Reviewed: 29 May 2023
Mamnag
IndiaBathroom - atleast the ones that we were assigned. Faucets were so old and clunky, loose, with lot of hard water stains. Wash basin tap was coming off, both hand and overhead showers were not working properly. Lack of shower curtain makes the whole bathroom messy and slippery. Pool cleanliness can be improved, lot of mud/ dust. Dressing area light wasn't working. Had to get it fixed. Wifi was not at all working, that I missed a work call and even the dongle provided was just 2mbps and very sloppy.
The overall property is so strategically located and so well maintained. Excellent bed room and everything else in it. Sit out was just so amazing listening to the chirping of birds and interesting nature sounds. Excellent food at the restaurant and staff are so well behaved. Naturalist is a great value, makes the nature walk and the safari so much more interesting. The Greenery in the property is so amazing, feels so good to be in the lap of nature amidst so much luxury 🥰
Stayed in May 2023
Reviewed: 2 May 2023
Ranjani
IndiaWifi issue and housekeeping staffs were little slow
Excellent variety and quality. The nature tour guide Aneesh and the waiter in the restaurant (Madhesh) were very courteous. took good care of us.
Stayed in May 2023
Florence, Italy
Koloa, USA
Gander, Canada
Altea, Spain
Puducherry, India
Bad Gastein, Austria
Port d'Addaia, Spain
Trois-Rivières, Guadeloupe
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content