Reviews of The Grand Mamta 4 stars
Khonakhan Dalgate, 190001 Srinagar, India
Loading
Guests also reviewed these properties:
Koggala, Sri Lanka
Ancona, Italy
Montebelluna, Italy
Warkworth, New Zealand
Moscow, Russia
Augusta, United States
Paris, France
Maashees, Netherlands
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewI was upgraded to premium room which made the stay much more comfortable
The steam spa sauna jacuzzi were non functional. The games room was packed in the gym.
Dear Guest, Thank you so much for your kind words and for appreciating the efforts of our reception and restaurant team. We’re delighted to know you enjoyed our hospitality, As you were happy with your overall experience, we kindly request you to reflect the same in your review score 10/10 —it truly helps and motivates our team to keep delivering exceptional service. Looking forward to welcoming you again soon! Warm regards, Team Grand Mamta
Dear Guest, Thank you so much for your kind words and for appreciating the efforts of our reception and restaurant team. We’re delighted to know you enjoyed our hospitality, As you were happy with your overall experience, we kindly request… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewWe had a wonderful stay. Staff do their utmost best to be there for us and help wirh everything we needed, although sometimes they hover too much.We got a free room ipgrade for free even whe´ the price was already very fair. Location near Dal Lake very convenient. Good breakfast!
The pool was empty on arrival and afterwards very crowded with locals. But in the evening we had the pool completely to ourselves. Thank you!
Dear Guest, Thank you so much for your kind words and for appreciating the efforts of our reception and restaurant team. We’re delighted to know you enjoyed our hospitality, As you were happy with your overall experience, we kindly request you to reflect the same in your review score 10/10 —it truly helps and motivates our team to keep delivering exceptional service. Looking forward to welcoming you again soon! Warm regards, Team Grand Mamta
Dear Guest, Thank you so much for your kind words and for appreciating the efforts of our reception and restaurant team. We’re delighted to know you enjoyed our hospitality, As you were happy with your overall experience, we kindly request… Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewRoom were spacious and well furnished, with extra beds
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewReviewed: 25 April 2025 · Stayed in April 2025
Verified reviewReviewed: 21 April 2025 · Stayed in April 2025
Verified reviewStayed only one night but found staff in reception and restaurant very helpful and friendly. They provided great help and service. Breakfast and dinner were great with many options and tasty food.
Nothing
Dear Guest, Thank you so much for your kind words and for appreciating the efforts of our reception and restaurant team. We’re delighted to know you enjoyed our hospitality, as well as the variety and taste of our breakfast and dinner offerings. As you were happy with your overall experience, we kindly request you to reflect the same in your review score 10/10 —it truly helps and motivates our team to keep delivering exceptional service. Looking forward to welcoming you again soon! Warm regards, Team Grand Mamta
Dear Guest, Thank you so much for your kind words and for appreciating the efforts of our reception and restaurant team. We’re delighted to know you enjoyed our hospitality, as well as the variety and taste of our breakfast and dinner offe… Show more
Reviewed: 19 April 2025 · Stayed in April 2025
Verified reviewThe team. From reception to restaurant to housekeeping and supportive staff specially restaurant including counter to table. The shop experience is also excellent.
The outside surroundings which is not under hotel control.
Dear Mr Arun Kumar Sir, Thank you so much for your heartfelt words. It truly warms our hearts to know that your stay with us felt like home. Your kind appreciation for our entire team—from the front desk to the restaurant, housekeeping, and especially our restaurant and counter staff—means the world to us. We’re also delighted that you enjoyed your experience at the shop as well. We would be honored to welcome you back to The Grand Mamta, your home in Srinagar. Regards Abid Guest Relationship Manager
Dear Mr Arun Kumar Sir, Thank you so much for your heartfelt words. It truly warms our hearts to know that your stay with us felt like home. Your kind appreciation for our entire team—from the front desk to the restaurant, housekeeping, a… Show more
Reviewed: 15 April 2025 · Stayed in April 2025
Verified reviewReviewed: 12 April 2025 · Stayed in April 2025
Verified reviewReviewed: 6 April 2025 · Stayed in April 2025
Verified reviewReviewed: 3 April 2025 · Stayed in March 2025
Verified reviewHygienic rooms. Good breakfast. Excellent logistics support for travel by Hotel team.
Reviewed: 2 April 2025 · Stayed in April 2025
Verified reviewIts location is not. Very apt security more attention to staff training to enable it to 4/5 star
Clean n affordable
Dear Guest, Thank you so much for your kind words and for appreciating the efforts of our reception and restaurant team. We’re delighted to know you enjoyed our hospitality, As you were happy with your overall experience, we kindly request you to reflect the same in your review score 10/10 —it truly helps and motivates our team to keep delivering exceptional service. Looking forward to welcoming you again soon! Warm regards, Team Grand Mamta
Dear Guest, Thank you so much for your kind words and for appreciating the efforts of our reception and restaurant team. We’re delighted to know you enjoyed our hospitality, As you were happy with your overall experience, we kindly request… Show more
Reviewed: 29 March 2025 · Stayed in March 2025
Verified reviewReviewed: 16 March 2025 · Stayed in February 2025
Verified reviewVery good hotel, staff are very good behaviour, room and bathroom is very clean ,
Food is normal, not so tasty,
Dear Valued Guest, Thank you for your thoughtful review and for choosing Hotel The Grand Mamta for your stay. We are truly delighted that you appreciated our warm hospitality, impeccable cleanliness, and well-maintained rooms and bathrooms. Your kind words about our staff’s courteous behavior motivate us to continue delivering exceptional service. We sincerely regret that our culinary offerings did not fully meet your expectations. At The Grand Mamta, we take pride in curating a delightful dining experience, and your feedback is invaluable in helping us refine our flavors and selections. Rest assured, we are constantly striving to elevate our gastronomic offerings to better cater to the diverse tastes of our esteemed guests. Your insights inspire us to improve and create even more memorable experiences. We look forward to welcoming you again, where every aspect of your stay—from our warm service to our culinary delights—exceeds your expectations. Please do not hesitate to reach out to us for any personalized requests during your next visit. Warm Regards, Aabid Guest Relationship Manager Hotel The Grand Mamta
Dear Valued Guest, Thank you for your thoughtful review and for choosing Hotel The Grand Mamta for your stay. We are truly delighted that you appreciated our warm hospitality, impeccable cleanliness, and well-maintained rooms and bathrooms… Show more
Reviewed: 19 February 2025 · Stayed in February 2025
Verified reviewConvenient location near to the city & easy access to public transportation.
The price I paid & well one door in room 403 of the shower wasn't fully working, like as in you had to slide open only one door & both doors couldn't fully close leaving a gap in between, then the showerhead itself was barely hanging on above your head, the pressure was a bit off for the shower too at times. Also the biggest letdown was that the sauna & steam room were out of action due to maintenance & well 4000 Indian Rupees to use the Jacuzzi after paying the amount I did was a bit outrageous.
Dear Guest, Thank you so much for your kind words and for appreciating the efforts of our reception and restaurant team. We’re delighted to know you enjoyed our hospitality, As you were happy with your overall experience, we kindly request you to reflect the same in your review score 10/10 —it truly helps and motivates our team to keep delivering exceptional service. Looking forward to welcoming you again soon! Warm regards, Team Grand Mamta
Dear Guest, Thank you so much for your kind words and for appreciating the efforts of our reception and restaurant team. We’re delighted to know you enjoyed our hospitality, As you were happy with your overall experience, we kindly request… Show more
Reviewed: 30 January 2025 · Stayed in January 2025
Verified reviewDear Valued Guest, Thank you for your thoughtful review and for choosing Hotel The Grand Mamta for your stay. We are truly delighted that you appreciated our warm hospitality, impeccable cleanliness, and well-maintained rooms and bathrooms. Your encouragement will motivate us to continue delivering exceptional service. Your insights inspire us to improve and create even more memorable experiences. We look forward to welcoming you again, where every aspect of your stay—from our warm service to our culinary delights—exceeds your expectations. Please do not hesitate to reach out to us for any personalized requests during your next visit. Warm Regards, Aabid Guest Relationship Manager Hotel The Grand Mamta
Dear Valued Guest, Thank you for your thoughtful review and for choosing Hotel The Grand Mamta for your stay. We are truly delighted that you appreciated our warm hospitality, impeccable cleanliness, and well-maintained rooms and bathrooms… Show more
Reviewed: 23 December 2024 · Stayed in December 2024
Verified reviewVery decent Hotel. Would like to stay again
Nothing
Dear Valued Guest, Thank you for your thoughtful review and for choosing Hotel The Grand Mamta for your stay. We are truly delighted that you appreciated our warm hospitality, impeccable cleanliness, and well-maintained rooms and bathrooms. Your kind words about our staff’s courteous behavior motivate us to continue delivering exceptional service. Warm Regards, Guest relationship Executive Hotel The Grand Mamta
Dear Valued Guest, Thank you for your thoughtful review and for choosing Hotel The Grand Mamta for your stay. We are truly delighted that you appreciated our warm hospitality, impeccable cleanliness, and well-maintained rooms and bathrooms… Show more
Reviewed: 2 November 2024 · Stayed in September 2024
Verified reviewReviewed: 12 September 2024 · Stayed in September 2024
Verified reviewAll good
Spa facilities not available
Dear Sir Thank you for your time for reviewing the hotel and appreciation. The spa area is under Maintenance. regards Aabid GRM
Reviewed: 12 September 2024 · Stayed in July 2024
Verified reviewReviewed: 24 August 2024 · Stayed in July 2024
Verified review