Reviews of The Fern Residency - Chandigarh 3 stars
28/8, Industrial and Business Park, Phase - II, 160002 Chandīgarh, India
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Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewValue for money, clean suite room with jacuzzi. Good food. Bar was great , ambience and music with lovely dine and wine menu. Location was suitable for me to travel to mohali and chandigarh for meetings. Ellante mall was 5 mins away. View from suite room on 7th floor was great..city view with cloud clad mountains at far background.
Staff approach was casual. Although stay was comfortable but have stayed at places where staffs are more hospitable and smiling.
Reviewed: 6 July 2025 · Stayed in April 2025
Verified reviewReviewed: 18 May 2025 · Stayed in April 2025
Verified reviewBreakfast was included and had warm food options
Saw some cockroach
Dear Mr. Keval, We're genuinely concerned to hear about your unpleasant encounter with an unwanted visitor at our breakfast buffet. Our establishment is committed to providing top-rate service, and this includes maintaining a clean and hygienic environment at all times. We're working closely with professional pest control to make sure such incidents will not recur in the future. We value your feedback and understanding on this matter as we continuously strive to improve our facilities and services. We hope you will give us another opportunity to demonstrate our commitment to your comfort and satisfaction. Regards, Atul Katoch Operations Manager The Fern Residency, Chandigarh
Dear Mr. Keval, We're genuinely concerned to hear about your unpleasant encounter with an unwanted visitor at our breakfast buffet. Our establishment is committed to providing top-rate service, and this includes maintaining a clean and h… Show more
Reviewed: 15 April 2025 · Stayed in March 2025
Verified reviewReviewed: 5 April 2025 · Stayed in February 2025
Verified reviewReviewed: 21 March 2025 · Stayed in February 2025
Verified reviewThe room comfort and food.
Multiple times the door lock was getting inactive and was unable to unlock the door from outside by using the card and we had to rush to reception multiple times and asking them to check.
Reviewed: 9 March 2025 · Stayed in March 2025
Verified reviewReviewed: 3 March 2025 · Stayed in February 2025
Verified reviewReviewed: 28 February 2025 · Stayed in February 2025
Verified reviewReviewed: 18 February 2025 · Stayed in February 2025
Verified reviewReviewed: 17 February 2025 · Stayed in February 2025
Verified reviewReviewed: 10 February 2025 · Stayed in February 2025
Verified reviewReviewed: 2 February 2025 · Stayed in January 2025
Verified reviewReviewed: 14 January 2025 · Stayed in January 2025
Verified reviewReviewed: 7 January 2025 · Stayed in January 2025
Verified reviewReviewed: 6 January 2025 · Stayed in January 2025
Verified reviewThe rooms are comfy, staff is eficient and breakfast is good enough. Nice stay for a night in Chandigarh.
There was only instant coffee at breakfast.
Dear Ms. Iuliana, We appreciate your kind words about our comfy rooms, efficient staff, and enjoyable breakfast. It's lovely to know that your stay with us in Chandigarh was satisfactory. Your comment about the instant coffee has been noted. While some of our guests do prefer the convenience of instant coffee, we understand that others might prefer a brewed option. We will certainly be looking into the possibility of broadening our range in this regard. It is feedback like yours that enables us to improve and cater to all our guests' needs more effectively. We hope to have you with us again soon. Regards, Atul Katoch Operations Manager The Fern Residency, Chandigarh
Dear Ms. Iuliana, We appreciate your kind words about our comfy rooms, efficient staff, and enjoyable breakfast. It's lovely to know that your stay with us in Chandigarh was satisfactory. Your comment about the instant coffee has bee… Show more
Reviewed: 5 January 2025 · Stayed in January 2025
Verified reviewIt is our all time favourite..
It is one of the prime locations in Chandigarh
Dear Ms. Kaur, We're delighted to learn that we're your all-time favorite in Chandigarh and that you appreciate our prime location. We consistently strive to provide our customers with the best possible experience, and it is rewarding for us to know we've succeeded in your case. We're looking forward to welcoming you back for more delightful experiences. Regards, Atul Katoch Operations Manager The Fern Residency, Chandigarh
Dear Ms. Kaur, We're delighted to learn that we're your all-time favorite in Chandigarh and that you appreciate our prime location. We consistently strive to provide our customers with the best possible experience, and it is rewa… Show more
Reviewed: 30 December 2024 · Stayed in December 2024
Verified reviewGreat location as it is close to the airport. Staff and their services were very good. Good food. Nice and comfortable rooms with all facilities. Very clean. Smooth experience overall.
Reviewed: 10 December 2024 · Stayed in December 2024
Verified reviewReviewed: 10 December 2024 · Stayed in November 2024
Verified reviewReviewed: 9 December 2024 · Stayed in October 2024
Verified reviewReviewed: 3 December 2024 · Stayed in November 2024
Verified reviewReviewed: 29 November 2024 · Stayed in November 2024
Verified reviewLocation
Rooms were not well maintained. Bathroom was not proper.
Dear Mr. Rahul, We're sincerely sorry to hear about your unfavorable experience with the room and bathroom conditions during your stay. Our aim is to provide all guests with an enjoyable, comfortable visit, so it's seriously concerning to hear that this wasn't accomplished in your case. Your feedback is extremely valuable to us, as we rely on your experiences to identify areas where we fall short and need to improve. The room condition and bathroom cleanliness that you encountered is not reflective of our usual standards. We have shared your feedback with our housekeeping team to ensure we address these issues promptly and prevent similar instances in the future. We hope you will consider giving us another opportunity to provide you with the exceptional stay that our guests usually experience. We believe that your next experience with us can be a much more comfortable and satisfying one. Best Regards, Atul Katoch Operations Manager Hotel The Fern Residency, Chandigarh
Dear Mr. Rahul, We're sincerely sorry to hear about your unfavorable experience with the room and bathroom conditions during your stay. Our aim is to provide all guests with an enjoyable, comfortable visit, so it's seriously conc… Show more
Reviewed: 28 November 2024 · Stayed in November 2024
Verified review