Nothing

We had a truly wonderful experience at The Fern Hotel. Nestled away from the hustle and bustle of city life, it offers the perfect retreat for those seeking calm and peace. The staff were exceptionally friendly, helpful, and highly professional, making us feel well cared for throughout our stay. Every service was outstanding, with cleanliness and hygiene maintained at the highest standards. Both the bedroom and bathroom were spotless and well-kept, adding to our comfort. The breakfast was excellent, rounding off what was an absolutely delightful stay.

Stayed in September 2025

Air conditioniing was not good

Stayed in August 2025

Food was not good

Nice but old property

Stayed in July 2025

Cleanliness of the hotel, their minimized plastic usage and the exceptional staff.

Stayed in July 2025

It’s a beautiful property, the hospitality is superb and the food was good. I really love the swimming pool.

Stayed in July 2025

Na

Peaceful

Stayed in July 2025

Play area was not available.

We really enjoyed the widespread breakfast, which included both Kerala delicacies and healthy options. The restaurant staff was especially considerate—offering a complimentary dessert and salad during one of our dinners, and even packing an early breakfast for our daughter before our flight. The hotel staff also guided us well on nearby travel options, helping us avoid city traffic. While the location is a bit secluded, it felt very safe. Just a note: the access road isn’t well-lit, so it’s best to avoid late-night strolls.

Stayed in June 2025

Mattresses could do with a topper and softer cotton pillows as an alternative to duck feathers.

We stayed in the deluxe room which was nice- the staff were very accommodating and laundry service was excellent; very efficient- washed and dried within a few hours.

Stayed in May 2025

Nature

Stayed in May 2025

Old dated property...desperately needs renovations atleast the rooms.

People managing it.

Stayed in April 2025

Staff and facilities are top notch. Good restaurant. Food excellent. ALL STAFF FRIENDLY, HELPFUL and POLITE. Location is not close to any shops etc

Stayed in April 2025

A bit in the middle of nowhere

Beautiful, well run, comfortable, great staff

Stayed in January 2025

Pool

Stayed in February 2025

The spa prices were quite steep Service by the restaurant staff could be quicker

The hotel was beautiful and had a colonial touch The staff at the hotel were very helpful with tips and things to see The swimming pool area was very peaceful

Stayed in March 2025

A great place to stay filled with amazing people to attend any of your needs. Lovely swimming pool, very clean. The hotel is 15 minutes from Fort Kochi

Stayed in March 2025

More towels at pool required. The afternoon tea isn’t as described. A cup of tea and a minuscule piece of cake isn’t worth the bother. This is a dry hotel which we were unaware of. The hotel is in an unusual location and transport is required to get anywhere.

The pool is excellent. Their cleaning of clothes was well done and speedy. The staff were attentive especially in the restaurant. Restaurant food very good.

Stayed in January 2025

Car parking shade was not available. Not that much important. If there was it was convenient.

Overall good. Food was excellent, it it was little pricey. But the food preparation was excellent. Lots of choice for the buffet.

Stayed in February 2025

The hotel was clean and comfortable.. Very relaxing only set back is that it's far from the city centre. Special mention to all the very polite staff who made our stay a very welcoming one

Stayed in January 2025

Noise insulation is so-so (could hear tv from the adjacent room, and people talking in the corridor, but I am very sensitive to noise). The management kindly gave us a room far from the pool and family rooms, so it was still very quiet at night. Some small details: lamp shades were stained, bath's door did not close properly and water leaked on the bathroom's floor. Overall, I think this hotel's current rating at 8.5 is appropriate. I attached a picture of the complimentary "high tea" which was a bit of a disappointment (and it took 20 minutes to have it served).

Nice hotel with a beautiful pool, although as some reviews mentioned, the rooms are a bit dated (but clean). Our room was spacious with lots of storage space, which would make it appropriate for a multi nights stay (unfortunately, we only stayed 1 night). The breakfast spread is incredible, for this price point (62€/night for 2 pax). Dosas made to order were excellent, crispy and light. I would stay there again just for the breakfast! The hotel is only a short ride away (<80rs via Uber) from the ferry (6rs) to Fort Kochi or Ernakulam. The ferry is every 15-20 minutes or so, it was very convenient.

Stayed in February 2025

Communication between staff members and spa.

Clean. Beds and pillows were great. Nice spa

Stayed in February 2025

Carpets and toilet shower cubicle needed some work to bring it to 2025

Amazing location, peaceful old world charm, excellent staff

Stayed in December 2024

Staff still Coming to terms with old hotel expectation and new management under that expectation. (Ie: no pool service / no bar / food lacks wow

It has always been my favorite hotel in Kochi. Old world charm nestled away from the hectic centre but close enough to everywhere. Recent change of ownership has meant a change to most things which my recent trip flagged as reason not to return. Cannot blame staff who are wonderful. Cleaning staff especially hardworking and polite. Sadly front desk is inefficient and unsure.

Stayed in December 2024

The location is a bit out of town, so it will take you at least 30 min to reach fort kochi. The swimming pool makes up for that, but it makes it harder to go back to your hotel during the day.

Beautiful hotel with nice pool area and very friendly staff. The rooms were fine and clean.

Stayed in January 2025

Knowledgeable reception staff would have helped. Eventually, had to get tips from the General Manager!

Room was small but worked well. Bed was comfy, pillows good. Shower worked well with some seepage from the glass doors of the tub. The pool was nice but the gym looked too small and was avoided. Breakfast was ample and varied with the possibility to order eggs and dosas to your table. Staff at breakfast were quick, courteous and attentive. Front desk staff were friendly and willing to h. Eventual. elp but need to really learn enough about the city they work in to help guests with basic concierge services

Stayed in January 2025