While I enjoyed the comfort and hospitality, I wish there were more activities and facilities for children. A kids’ playroom or fun zone would be a wonderful addition to make the stay more enjoyable for families.

I loved the serene atmosphere, the exceptional hospitality, and the attention to every detail that made my stay unforgettable

Stayed in August 2025

This is our 7th stay at Taj Malabar, love the location, service and renovated rooms. Service oriented staff, especially Jasmine, Jomon, Sojan and Dinesh etc..

Stayed in August 2025

Everything was good!

This is a nice property tucked away in Willingdon Island, connected to Fort Kochi and Ernakulam by local ferry (10 min ride, frequent service, car ride will take 25-30mins). Staff is helpful and courteous. River boat serves excellent sea food, great views!

Stayed in June 2025

Liked everything!

The warmth and hospitality!

Stayed in June 2025

Amazing

Stayed in May 2025

Everything I was looking for was here!

Amazing friendly staff, very clean and beautiful stay

Stayed in May 2025

Jasmine who coordinated our checking in was exception with her amazing customer service and friendliness. She messaged us before we arrived and even had arranged a surprise birthday cake and chocolates for my wife's 50th birthday. Food at the hotel was very good. Enjoyed the free sunset cruise and high tea. Highly recommend this hotel. All the staff was very pleasant and helpful. Great value for money. Definitely go back

Stayed in April 2025

Nothing

Breakfast and service were excellent.

Stayed in May 2025

Generally food experience was good but not exceptional.

Everything

Stayed in April 2025

Nothing at all

Everything about the property was excellent

Stayed in April 2025

Nothing

Everything

Stayed in April 2025

The hotel was exceptional and the staff were brilliant, Jasmine made sure that we had an incredible stay and we cannot thank her enough!

Stayed in April 2025

When the hotel was offering an outside buffet in the evening as an alternative, the usual high level of attentive service in the main restaurant dropped off.

All the food we ate was excellent. The staff were always friendly and often went above and beyond to make us comfortable during our stay. The hotel has been refurbished beautifully since our last visit in 2018. We will definitely return!

Stayed in March 2025

Beautiful location and welcome .. great views in room . Well appointed. Staff very friendly . Dislikes - staff took a while to serve food on pepper restaurant. Garden could have e a few more seating areas and shade .

Stayed in April 2025

My mother and I spent two wonderful days in this exceptionally nice and beautiful hotel. We were immediately upgraded to a big heritage room that was tastefully decorated and full of charm with the most elegant lighting. The breakfast had pleasant surprises like smoked salmon slices, pork salami and a variety of dishes that could be ordered. The in-house restaurants also serve very tasty food, including one of the best tenderloin burgers in South India, which I ate at Pepper. There is a great collection of coffee table books that you can borrow and sit in the common areas and watch the ships sail by. The outdoor spaces are even more beautiful and romantic at night. There are also lovely cultural performances. The best part was how the staff took care of me. Special thanks to Jasmine, Cindrella and Angel, as well as members of the management such as Amol and Jihan.

Stayed in April 2025

Had a nice experience.

Stayed in March 2025

Taj Malabar sets the bar for customer experience. From pre-arrival, through our stay and facilitating our onward journey Taj, with the conscientious leadership of Elizabeth, tailored and personalised our experience. Our preferences were discussed, the welcome felt personal authentic, our room included a small anniversary cake, the meals were exceptional and the grounds gracious and atmospheric, whilst nestled in a working port. We enjoyed complimentary high tea, cultural entertainment and a boat trip around the port, supported by a commentary of the history of Cochin. During our time we also went Muttoncherry to see the oldest synagogue and do a little shopping, had lunch at the famous seagull restaurant and visited Fort Cochi. We had access to the hotel car and a driver, for a fee who made sure we got to the right places and we also had a lift to the backwaters for the next part of our holiday, a rice boat cruise on the backwaters Thank you Team Taj for an unforgettable experience.

Stayed in March 2025

Beautiful location at the end of Willington Island. The staff were exceptionally helpful. The room stunning, with a view over the sea. I ate at both restaurants and enjoyed everything I had.

Stayed in March 2025

The food was average. I’m a bit surprised that the food doesn’t match up to the usual level of the Taj.

Beautiful iconic property. Loved the rooms and service.

Stayed in January 2025

Bit costly !

It’s excellent place to visit

Stayed in March 2025

Nothing at all.

Oh my gooodness, where do I begin. From their beautfiul oasis of a property with every facility you could need my sister and I had an amazing staycation at the Taj Malabar. We were only there for one night, but the staff made us feel so very welcome - and I mean every single staff member we encoutered! We had fabulous food with a made-on-request item at breakfast from Chef Sunil, great service at the restaurant from Alex and Dinesh, Latheef gave us amazing information about their garden and plants, Jasmine gave us a warm welcome and a great boat tour. There was an out of this world floral arrangement at the entrance and we were given an extensive overview of how that beauty comes together. We really enjoyed our stay overall but the staff made it extra special. The room in and of itself had a great view (501) and was impeccably decorated, with a smart TV. Super comfy bed and sheets - as with all hotels in the Taj family.

Stayed in March 2025

Happy Hour drinks to be mentioned while promoting happy hour at the bar.

Everyone was so friendly and hospitable

Stayed in March 2025

Proximity of big chemical plant .

Great location. Property was well maintained. Superb pool area . Restaurant was offering tasty food. Service was efficient. Daily tea time was well organized. Spa services were very good. Concierge services and staff were pleasant and of big help to make arrangement for visits around .

Stayed in March 2025

Nothing

All

Stayed in February 2025