6.5

Reviews of Suvarna Residency 2 stars

1015, Udayaravi Road, Kuvempunagar, 570023 Mysore, India

  • Saanvi

    Reviewed: 6 March 2025 · Stayed in March 2025

    Verified review
  • Dimpu

    Reviewed: 6 March 2025 · Stayed in February 2025

    Verified review
  • Vinay

    Reviewed: 11 May 2024 · Stayed in April 2024

    Verified review

    Nothing

    Everything

    Property response:

    Dear Vinay, We regret to learn of your dissatisfaction following your recent stay with us. Your feedback is crucial in helping us improve, and we appreciate you taking the time to share your experience. We apologize for failing to meet your expectations in various aspects of your stay, including staff service, cleanliness, facilities, comfort, and value for money. Please rest assured that your concerns have been noted, and we will address them internally to prevent similar occurrences in the future. We understand that your experience fell short of the standards we aim to uphold, and for this, we sincerely apologize. Our goal is to provide all our guests with a comfortable and enjoyable stay, and we regret that we did not achieve this during your visit. We value your feedback and hope to have the opportunity to regain your trust in the future. Warm regards, Management Suvarna Group

    Dear Vinay, We regret to learn of your dissatisfaction following your recent stay with us. Your feedback is crucial in helping us improve, and we appreciate you taking the time to share your experience. We apologize for failing to meet yo… Show more

    Suvarna Residency
    18 May 2024
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  • Shivayogi

    Reviewed: 19 February 2024 · Stayed in December 2023

    Verified review
  • Swapnil

    Reviewed: 26 December 2023 · Stayed in December 2023

    Verified review

    Nothing

    Was told that we'll get breakfast, but next day morning we were told we won't get breakfast. It is clearly mentioned in the booking but still hotel didnot provide. Bathroom didnot even have a place to keep a soap

    Property response:

    Thank you for taking the time to share your feedback about your recent stay with us. We genuinely apologize for the disappointment you experienced regarding breakfast and the amenities provided. We have thoroughly reviewed your booking details, and it appears that breakfast was not included in the reservation you made. We deeply regret any confusion or miscommunication that may have led to this misunderstanding. Your feedback will certainly prompt us to reassess our communication procedures to ensure clarity for future guests. Regarding the bathroom amenities, we're sorry to hear about the inconvenience caused by the lack of space to keep a soap. We understand the importance of providing a comfortable and well-equipped environment and will investigate this matter to ensure that necessary adjustments are made where possible. Your insights are incredibly valuable to us as they help us identify areas for improvement. We hope that despite the issues you encountered, you might consider giving us another chance to provide you with a more seamless and enjoyable stay in the future. Thank you for sharing your concerns with us.

    Thank you for taking the time to share your feedback about your recent stay with us. We genuinely apologize for the disappointment you experienced regarding breakfast and the amenities provided. We have thoroughly reviewed your booking det… Show more

    Suvarna Residency
    2 January 2024
  • Drvijay

    Reviewed: 28 July 2023 · Stayed in July 2023

    Verified review

    Good

    Nothing

    Property response:

    thanks for the review

    Suvarna Residency
    19 September 2023
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  • Kiran

    Reviewed: 2 June 2023 · Stayed in May 2023

    Verified review

    No intercom phone facility for room service Suffocating rooms In the website they show the resturant which is not there.. Very limited car parking at the basement Not worth for the price what they charge

    Property response:

    Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your stay. We appreciate your comment about the lack of an intercom phone for room service. We understand that this can be inconvenient, and we will take it into consideration for future improvements. Regarding the rooms, we apologize if you found them suffocating. We will look into ways to improve the ventilation to ensure a more comfortable environment for our guests. We apologize for any confusion caused by the website's depiction of the restaurant. We will update the information to provide accurate and up-to-date details about our amenities. We understand your concern about limited car parking. We strive to accommodate all our guests' vehicles and will consider ways to improve the parking facilities. We appreciate your feedback on our pricing. We continuously review our rates to ensure they align with the value and services we provide. Thank you for sharing your thoughts with us, and we hope to have the opportunity to welcome you back and provide a better experience in the future.

    Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your stay. We appreciate your comment about the lack of an intercom phone for room service. We understand that this can… Show more

    Suvarna Residency
    12 June 2023
  • Karuppiah

    Reviewed: 28 May 2023 · Stayed in May 2023

    Verified review

    Location

    No towels, AC not working properly, lock was not proper, no room service, no breakfast was provided...poor response

    Property response:

    Thank you for sharing your feedback with us. We apologize for the inconveniences you experienced during your stay. We appreciate your comment about the good location. It's great to hear that you found the location of our property convenient. However, we are sorry to hear about the issues you faced with the towels, AC, lock, room service, and breakfast. We understand the importance of these amenities and services, and we apologize for not meeting your expectations in these areas. Your feedback will be shared with the relevant departments to address and improve upon these shortcomings. We apologize for the poor response you received. We take guest feedback seriously and strive to provide prompt and efficient service. Your experience does not align with our standards, and we will take immediate steps to rectify this. Thank you for bringing these matters to our attention. We value your feedback, and we hope to have the opportunity to serve you better in the future.

    Thank you for sharing your feedback with us. We apologize for the inconveniences you experienced during your stay. We appreciate your comment about the good location. It's great to hear that you found the location of our property conve… Show more

    Suvarna Residency
    12 June 2023
  • Gundu

    Reviewed: 16 May 2023 · Stayed in May 2023

    Verified review

    Nothing to like this hotel

    Everything

    Property response:

    Thank you for sharing your feedback with us. We are sorry to hear that you did not find anything to like about our hotel. We value all guest feedback and take it seriously in our continuous efforts to improve our services and facilities. We would appreciate it if you could provide us with more specific details about your concerns or areas where we can enhance the guest experience. We hope to have the opportunity to better meet your expectations in the future and provide you with a more enjoyable stay.

    Thank you for sharing your feedback with us. We are sorry to hear that you did not find anything to like about our hotel. We value all guest feedback and take it seriously in our continuous efforts to improve our services and facilities. W… Show more

    Suvarna Residency
    12 June 2023
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  • 3.0 Poor
    Mallikarjun

    Reviewed: 3 January 2023 · Stayed in December 2022

    Verified review
  • Yogesha

    Reviewed: 19 December 2022 · Stayed in December 2022

    Verified review
  • Deepak

    Reviewed: 11 October 2022 · Stayed in October 2022

    Verified review
  • See the property
  • Abhi

    Reviewed: 10 September 2022 · Stayed in August 2022

    Verified review
  • Showing 1 - 14

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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