NH Bypass, Near INTUC Junction Nettoor, Maradu, Ernakulam, 682040 Cochin, India
#116 of 249 hotels in Cochin
Guests' ChoiceBased on 184 hotel reviews
7.5Cleanliness
7.8
Comfort
8.0
Location
8.0
Facilities
7.7
Staff
8.2
Value for money
7.6
Free WiFi
8.8
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End of dialog contentReviewed: 24 August 2025
Binesh
BahrainThere were some cleaning issues which they have attended upon request.
Location
Stayed in August 2025
Reviewed: 2 August 2025
Ahmed
MaldivesThe only downside was the breakfast — it mostly offered North Indian options, with very limited continental choices. It would be great to see a more balanced breakfast selection in the future.
The rooms were spacious, clean, and had a great view. Room service was available every day and the staff were friendly and helpful. The restaurant food was excellent, with a good variety on the menu. Room service for meals was also efficient and well-prepared.
Stayed in June 2025
Reviewed: 31 July 2025
Roya
United StatesI liked the staff. They were helpful with a few things that I needed out of the ordinary and very friendly. The view was green and beautiful.
Stayed in July 2025
Reviewed: 4 June 2025
Bright
United StatesLocation is good. And the room was clean. Staff was good behaved. Not a great place, but a worthy one for you if you need an economical one in Co hin. I paid INR 2400 for one night, without breakfast.
Stayed in June 2025
Reviewed: 26 April 2025
Shibu
IndiaThe property was good though the location was away from the airport. But the day I booked it was above 5k and felt not worth. Then when I checked online it was around 2-3k, which is the perfect price.
Stayed in February 2025
Reviewed: 5 March 2025
Dilip
IndiaLighting over the bathroom mirror was inadequate.
Stayed in March 2025
Reviewed: 25 February 2025
Maria
SwitzerlandThe staff was very welcoming and also willing to help with any requests we had , especially for booking taxi. Good location. I recommend the place
Stayed in February 2025
Reviewed: 16 February 2025
Anita
IndiaThe booked room category was not available on arrival. The music on the corridors is too loud and the bass was audible in the rooms from early morning. The worst about it was, that it was the song jingle bells in a loop, one month after Christmas.
Good value for money despite delays for check-in. We liked the dedicated outdoor space for smokers. The bathroom was spacious and functional.
Stayed in January 2025
Reviewed: 3 February 2025
Kumar
IndiaNothing to comment.
Good place to stay.
Stayed in February 2025
Reviewed: 18 January 2025
Jinson
IndiaNeed little more cleaning .specially the bath towel is little dirty. And no dental and grooming kit not placed in the room.
Sugar Business Hotel in Kochi offers a comfortable and convenient stay for both business and leisure travelers, with its strategic location, quality accommodations, and commendable service. Breakfast is okey. The appam Live is very good and it tastes amazing .
Stayed in January 2025
Reviewed: 15 January 2025
Thanveer
United Arab EmiratesYou gave us small snacks packet as a gift while leaving there. It was surprisingly good for me but I wish the snacks were a bit more quality
Stayed in December 2024
Reviewed: 28 November 2024
Yadav
Indiathe amenities are not enough then the price.
the room was spacious enough and the facilities are provided good enough but after taking a good amount they provided 2 packed water bottles they even cost the water bottle. differently.
Stayed in November 2024
Reviewed: 15 September 2024
Ritchie
OmanRooms vere a bit cramped, and the furnishings are wearing out.
Good accessibility to Lakeshore Hospital and the highway. Decent hotel stay. Prices could be better
Stayed in September 2024
Reviewed: 12 September 2024
Abdulla
United Arab EmiratesGood
Good
Stayed in August 2024
Reviewed: 12 September 2024
Jashen
BahrainThe snacks in the rooms were charged a bit high.
Overall it was an amazing experience. Excellent rooms, nice staffs, superb cleanliness and mouth watering breakfast....a perfect and comfort stay.
Stayed in September 2024
Reviewed: 12 August 2024
Subbaraman
GermanyLocation , connectivity and functional
Stayed in July 2024
Reviewed: 13 July 2024
Ravikumar
AustraliaNo ramp to entrance.There are only steps ate the entrance. If there are ramps it will be easy to push the luggage rather than carrying heavy stuff.
Clean and well maintained
Stayed in July 2024
Reviewed: 20 May 2024
T
IndiaPrime location. Value for money
Stayed in May 2024
Reviewed: 7 May 2024
Angeline
MalaysiaOur bedsheet was stained when we arrived past midnight, but the Housekeeping team swiftly replaced it and apologised as soon as we called.
This was our second stay at Sugar Business Hotel and we chose it again for its location and proximity from the airport/ hospital. It's clean and comfortable and the room/ bathroom is spacious. Breakfast is simple, but delicious. We would definitely recommend a stay here if it's a stopover from the airport or just a break in between a long trip.
Stayed in April 2024
Reviewed: 12 March 2024
Krishna
QatarShower room soap counterpart keep big size
Nothing
Stayed in March 2024
Reviewed: 11 March 2024
Hussain
OmanFurniture looks overused.
Friendly staff, location, good restaurant
Stayed in March 2024
Reviewed: 29 February 2024
Kalabhvan
IndiaGood
Good
Stayed in February 2024
Reviewed: 7 November 2023
Vivien
HungaryThe furniture was little bit older and more injured than on the pictures. They are building something behind the building of the hotel, so the view is not really nice, but we didn’t spend much time in the room anyway so it didn’t bother us!
The restaurant was very nice, the room was nice and tidy, and they cleaned it every day and changed our towels and gave new mineral waters as well! They were super sweet, gave us little present at the check out (dry banana chips and some other sweet snacks). I can recommend this accommodation!
Stayed in November 2023
Reviewed: 17 September 2023
Siam
United StatesFood
Room layout
Stayed in August 2023
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