Reviews of Sterling Ooty Elk Hill 4 stars
No. 25 Ramakrishna Mutt Road, R. K. Puram, Elk Hill , 643001 Ooty, India

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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 3 September 2025 · Stayed in September 2025
Verified reviewVery good experience, the staff was very friendly and always there to assist any issues. The rooms were neat and tidy and the locations was very nice to observe
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe spa here was very good. I took a deep tissue massage from Prabhakar. It was very good.
Dear Arun, Thank you for sharing your experience! We're delighted to hear that you enjoyed your deep tissue massage with Prabhakar and found the spa to be excellent. Your kind words motivate us to continue providing top-notch services. We look forward to welcoming you back soon! Sincerely, The Sterling Holidays Team
Dear Arun, Thank you for sharing your experience! We're delighted to hear that you enjoyed your deep tissue massage with Prabhakar and found the spa to be excellent. Your kind words motivate us to continue providing top-notch services. … Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewLocated in a very peaceful area. Rooms are comfortable for staying.
No issues
Dear Karthikeyan, Thank you for your positive feedback! It’s wonderful to hear that you enjoyed the peaceful location and found the rooms comfortable. If there’s anything else you’d like to share about your experience, we’d love to hear it! Sincerely, The Sterling Holidays Team
Dear Karthikeyan, Thank you for your positive feedback! It’s wonderful to hear that you enjoyed the peaceful location and found the rooms comfortable. If there’s anything else you’d like to share about your experience, we’d love to hear it!… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewNice location and good food
Nothing specific
Dear Arasananthan, Thank you for sharing your positive experience! It's wonderful to hear that you enjoyed your stay and appreciated the nice location and good food. We look forward to welcoming you back in the future! Sincerely, The Sterling Holidays Team
Dear Arasananthan, Thank you for sharing your positive experience! It's wonderful to hear that you enjoyed your stay and appreciated the nice location and good food. We look forward to welcoming you back in the future! Sincerely, The … Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewIt was a pleasant stay
Nothing to say
Dear Saleema, Thank you for sharing your experience! We're delighted to hear that you had an awesome and pleasant stay. Your feedback means a lot to us, and we hope to welcome you back soon! Sincerely, The Sterling Holidays Team
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewGood location, comfortable to enjoy your vacation with family.
Dear Vivek, Thank you for your kind words! We're thrilled to hear that you enjoyed the location and found it comfortable for your family vacation. We hope to welcome you back soon for more wonderful moments. Sincerely, The Sterling Holidays Team
Dear Vivek, Thank you for your kind words! We're thrilled to hear that you enjoyed the location and found it comfortable for your family vacation. We hope to welcome you back soon for more wonderful moments. Sincerely, The Sterling Ho… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewPersonnel was always helpful and trying to do the best for us
There was not information about what this hotel is all about, family holidays, full of kids and noise everywhere.
Dear Miguel, Thank you for sharing your thoughts. It's great to hear that the personnel was helpful during your stay. We appreciate your feedback regarding the information about the hotel’s family-oriented atmosphere and noise levels. This insight will certainly help us improve for future guests. Sincerely, The Sterling Holidays Team
Dear Miguel, Thank you for sharing your thoughts. It's great to hear that the personnel was helpful during your stay. We appreciate your feedback regarding the information about the hotel’s family-oriented atmosphere and noise levels. T… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewLocation
Washroom
Dear Pankaj, Thank you for your feedback and rating! We’re glad to hear you had a pleasant stay. If there’s anything we could have done to make your experience even better, we’d love to hear your suggestions. We look forward to welcoming you again and exceeding your expectations next time! Warm regards, The Sterling Holidays Team
Dear Pankaj, Thank you for your feedback and rating! We’re glad to hear you had a pleasant stay. If there’s anything we could have done to make your experience even better, we’d love to hear your suggestions. We look forward to welcoming y… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewView and facilities. Non-dining staff were very nice and helpful. The morning trek by Harish was a nice, tranquil experience.
Dining staff needs a LOT of training. They kept forgetting the order and kept getting wrong food to the wrong table.
Dear Adwita, Thank you for sharing your positive experience! It's wonderful to hear that you found the setting comfortable and enjoyed the morning trek with Harish. We appreciate your feedback regarding the dining staff and will certainly look into improving the service. Your insights are valuable to us, and we hope to make your next visit even better! Sincerely, The Sterling Holidays Team
Dear Adwita, Thank you for sharing your positive experience! It's wonderful to hear that you found the setting comfortable and enjoyed the morning trek with Harish. We appreciate your feedback regarding the dining staff and will certain… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewBeautiful view and hospitality
Sofa bed
Dear Nadeem, Thank you for sharing your thoughts! We're thrilled to hear you had a fantastic experience and enjoyed the beautiful view and hospitality. We appreciate your feedback regarding the sofa bed and will take it into consideration. We hope to welcome you back soon! Sincerely, The Sterling Holidays Team
Dear Nadeem, Thank you for sharing your thoughts! We're thrilled to hear you had a fantastic experience and enjoyed the beautiful view and hospitality. We appreciate your feedback regarding the sofa bed and will take it into considerati… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewWell behave staff. We'll clean property.
Dear Siddhartha, Thank you so much for the wonderful rating! We're delighted to hear you had a great experience with us. We’re always striving for perfection, so we’ll work hard to make your next visit a 10/10! Hope to see you again soon! Warm regards, The Sterling Holidays Team
Dear Siddhartha, Thank you so much for the wonderful rating! We're delighted to hear you had a great experience with us. We’re always striving for perfection, so we’ll work hard to make your next visit a 10/10! Hope to see you agai… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewRoad to property is very narrow. I got scratches to my Car
Dear Imran, Thank you for sharing your feedback. We're sorry to hear about the narrow road and the inconvenience it caused with your car. Your input is valuable, and we will take your comments into consideration for future improvements. Sincerely, The Sterling Holidays Team
Dear Imran, Thank you for sharing your feedback. We're sorry to hear about the narrow road and the inconvenience it caused with your car. Your input is valuable, and we will take your comments into consideration for future improvements.… Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewVery beautiful views and nice location of the property. Good attentiveness from housekeeping and service staff, big thanks to divyashree.
Food was mediocre and activities within the property itself fell short, in our opinion
Dear Abdul, Thank you for sharing your wonderful experience! We're thrilled to hear that you enjoyed the beautiful views and the attentiveness of our staff, especially Divyashree. We appreciate your feedback regarding the food and activities, and we'll take your comments into consideration as we continually strive to improve. We look forward to welcoming you back for another stay! Sincerely, The Sterling Holidays Team
Dear Abdul, Thank you for sharing your wonderful experience! We're thrilled to hear that you enjoyed the beautiful views and the attentiveness of our staff, especially Divyashree. We appreciate your feedback regarding the food and activ… Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewGood work keep it up..especially ms shwetha and divya sree...they r doing excellent job and aee very helpful too..
Dear Shine, Thank you for your kind words! It’s wonderful to hear that Shwetha and Divya Sree provided you with excellent support. Your encouragement means a lot to the team, and we appreciate your feedback! Sincerely, The Sterling Holidays Team
Dear Shine, Thank you for your kind words! It’s wonderful to hear that Shwetha and Divya Sree provided you with excellent support. Your encouragement means a lot to the team, and we appreciate your feedback! Sincerely, The Sterling Holida… Show more
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewThe staff is really good the service is amazing and the food is good too
Dear Pranav, Thank you for sharing your positive experience! It's wonderful to hear that you appreciated our staff, service, and food. Your kind words motivate us to keep delivering great experiences. We look forward to welcoming you back soon! Sincerely, The Sterling Holidays Team
Dear Pranav, Thank you for sharing your positive experience! It's wonderful to hear that you appreciated our staff, service, and food. Your kind words motivate us to keep delivering great experiences. We look forward to welcoming you ba… Show more
Reviewed: 1 August 2025 · Stayed in August 2025
Verified reviewThe location is superb,the rooms r well maintained with all facilities.The service is excellent and the food is also good.Ms divyashree assisted us well and took care of our concerns..The staff at the reception and the restaurant gave an excellent service very friendly & polite.Overall a pleasant stay .
None
Dear Parveen, Thank you for sharing your wonderful experience! We're thrilled to hear that you enjoyed the superb location, well-maintained rooms, and excellent service from our staff, especially Ms. Divyashree. It's great to know that your stay was pleasant. We appreciate your kind words and look forward to welcoming you back in the future! Sincerely, The Sterling Holidays Team
Dear Parveen, Thank you for sharing your wonderful experience! We're thrilled to hear that you enjoyed the superb location, well-maintained rooms, and excellent service from our staff, especially Ms. Divyashree. It's great to know t… Show more