Dinner was not up to our expectation. A fruit basket should be kept in the room.

The staff behaviour

Stayed in August 2025

Nothing specific

Especially cleanliness , facilities, promptness and efficiency of the staff members Ms Shrushti , Rupesh Jadhav, Noor, Pardeshi, Nishant.

Stayed in August 2025

Nothing specific

Overall ambiance and services provided by the staff . Efficient staff members Ms Shrushti, Rupesh Jadhav, ajay, Noor, Pardeshi, Nishant .

Stayed in August 2025

Nothing to mention specifically.

The courtesy and politeness of the staff was exceptional. Ms Shrushti was very much helpful . Also to mention Noor, Ajay, Pardeshi , Nishant for special praise.

Stayed in August 2025

N/A

We traveled as a family for a couple of days to Pune to see some friends. All staff at the hotel was very friendly from the first minute we have entered the hotel. We have been given special welcome in terms of traditional blessings. Starting from the assistant manager ,cafeteria staff , restaurant staff and other staff all were super friendly and helpful and always meeling our requests without any problems. That loved our 5 year old son and always entailed him when he was around. He has been given son colouring book and sherantan teddy as a souvenir from the stay. When the staff found out about our 7th wedding anniversary they arranged flowers, cake and special gifts : magnets and cup with our picture taken in the hotel and even printed extra copies for us. It was great to be in the place where we have married several years ago and remind ourselves of this lovely venue. We could not wish for a better anniversary celebration. Everyone in the hotel was taking extra miles to make sure our stay was special every moment we were there. We will try to visit this hotel at least once a year to remind how beautiful our wedding venue is was and to celebrate in such amazing atmosphere. Lovely stay in general. Thank you to all staff in the hotel for making our stay so special.

Stayed in August 2025

For breakfast; Mediterranean tastes like different cheese options, green and black olives, avocado, salads etc. can be added for perfection.

We went to stay this hotel our children and during registration Mr. Chaitanya upgraded our rooms to suit room so that the rooms became connected. Rooms were clean and staffs were polite and helpful. The playroom amenity for the kids was useful to consume rest of their energy!

Stayed in August 2025

Great Property. Very well maintained. Good courteous staff. Will definitely visit again.

Stayed in August 2025

Room, food and staff courtesy was excellent.

Stayed in August 2025

Service was poor and very slow could have been improved

Staff

Stayed in August 2025

Not much to complaint , just that being a weekend and a pub down stairs, people returning past mid night were too loud.

The check in was very smooth and my request for an early check in was considered without hesitation. Saad from the Front desk was very polite and helpful. Ajay , Restaurant Manager, was at his best, as usual. Kavy was also very attentive to our requirements. Overall the staff is really well trained and it made our stay very comfortable.

Stayed in July 2025

Very prompt service and courteous staff

Stayed in July 2025

Everything were good, staff, is excellent, room size good, only restaurant to be more options, bf was good spread .rest all good.

Stayed in June 2025

Just a suggestion increase the breakfast timings.

Overall stay.

Stayed in June 2025

Very warm welcoming and support from the receptionist, specifically Ritika, who provides a top-notch service.

Stayed in May 2025

We had an absolutely wonderful experience during our stay at the hotel. The hospitality and warmth of the staff made all the difference. A special shoutout to Rohini, Ritika, Shraddha, and the rest of the team for going above and beyond to make us feel at home. What touched us the most was how kind and attentive everyone was to our daughter. She quickly made friends with the staff, who showered her with sweet treats, small gifts, and lots of playful attention. It truly felt like a home away from home. Another thoughtful gesture was the complimentary late checkout they offered, allowing us to stay comfortably until the evening without any rush. This level of care and personal touch is rare to find – we’ll definitely be back and highly recommend this place to anyone looking for a warm, family-friendly experience!

Stayed in May 2025

nothing

Breakfast spread was excellent. Lunch was even better. Best chicken ceasers salad!

Stayed in April 2025

Too thick bed pillows. The Feast restaurant approach needs to be made disabled friendly if steps are not suitable for use.

The staff politeness and eagerness to serve

Stayed in April 2025

Excellent hotel

Stayed in April 2025

I liked the behaviour of the staff and always smiling faces towards us. Facilities are very good as I have kids with me so they arrange extra cot and bed them. Breakfast was just awesome and very delicious.

Stayed in April 2025

Good service

Stayed in February 2025

Had an unforgettable stay! The staff, especially Ritika and Prashansa, went above and beyond to make us feel truly special. Their warmth and exceptional service made all the difference. Can't wait to return!

Stayed in February 2025

The staff was amazing

Stayed in February 2025

Nothing that I can think of

Very good spread. Restaurant staff was amazing. Food quality and taste was top notch

Stayed in March 2025

It feels good to be back at this property. Staff is really nice. Ajay from FEAST is an absolute gem. Vishwajeeta - Front Office and Ritika - Guest services made the check in smooth.

Stayed in February 2025