Reviews of Ramada Plaza By Wyndham Palm Grove 5 stars
Juhu Tara Road, Juhu Beach, Juhu, 400049 Mumbai, India

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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewExcellent all round. Staff are really friendly and always willing to help. The place has a homely touch.
N/A
Dear Guest, Thank you for sparing your valuable time to share your feedback on your recent stay at Ramada Plaza Palm Grove Mumbai. I am pleased to note that our services and facilities were to your satisfaction. Your positive feedback about the hotel is deeply appreciated and has been communicated to all the members of our team. I thank you for your valuable comments and look forward to the pleasure of your continued visits and assure you of the best in service and hospitality. Kindest regards. Randhir Tanwar Vice President Ramada Plaza Palm Grove.
Dear Guest, Thank you for sparing your valuable time to share your feedback on your recent stay at Ramada Plaza Palm Grove Mumbai. I am pleased to note that our services and facilities were to your satisfaction. Your positive feedback abo… Show more
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewLocation is amazing. Rooms have excellent view.
Reception staff quite snobby generally. Hotel policies are quite restrictive.
Dear Guest, Thank you for visiting Ramada Plaza Palm Grove Mumbai and taking the time to share your experience. I am disappointed to note that we fell short of meeting your expectations and sincerely regret the inconvenience caused to you. May I request you to share your coordinates so that I can get in touch with you to know more about your experience and make necessary corrections? We request you to consider this experience in isolation, not reflective of the service standards we are known for. I look forward to talking to you. Best regards, Randhir Tanwar Vice President Ramada Plaza Palm Grove.
Dear Guest, Thank you for visiting Ramada Plaza Palm Grove Mumbai and taking the time to share your experience. I am disappointed to note that we fell short of meeting your expectations and sincerely regret the inconvenience caused to you… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewFront desk
Room service
Dear Guest, Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai. I am very grateful for your note complimenting the services and facilities of our hotel. Positive feedback from our guests is always a strong motivation for all of us to continuously provide a high level of service to our guests. The team at the hotel and I look forward to welcoming you back soon. Warm regards, Randhir Tanwar Vice President Ramada Plaza Palm Grove.
Dear Guest, Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai. I am very grateful for your note complimenting the services and facilities of our hotel. Positive feedback from our gu… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewLocation.
Aircon in restaurant failed. Had to have breakfast in temporary area by pool in monsoon season. All chairs wet, staff in restaurant unhelpful, and attitude poor.Flies around breakfast, The first room we had was musky and had to be moved.
Dear Guest, We thank you for the valuable feedback and will definitely take corrective actions. It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again. Warm regards, Randhir Tanwar Vice President Ramada Plaza Palm Grove.
Dear Guest, We thank you for the valuable feedback and will definitely take corrective actions. It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again. Warm regards, Randhir… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewFriendly staff and great choice of breakfast. Good location near juhu beach and juhu Chowpaty.
Dear Guest, Thank you for your very kind and thoughtful feedback. Comments such as these always encourage us to enhance our efforts to provide the best in hospitality and service. It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai, and we look forward to welcoming you again. Kindest regards, Randhir Tanwar Vice President Ramada Plaza, Palm Grove.
Dear Guest, Thank you for your very kind and thoughtful feedback. Comments such as these always encourage us to enhance our efforts to provide the best in hospitality and service. It was indeed a pleasure having you at the Ramada Plaza … Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewLocation, Breakfast and very friendly staff
Dear Guest, Thank you for your very kind and thoughtful feedback. Comments such as these always encourage us in enhancing our efforts to provide the best in hospitality and service. It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again. Kindest regards, Randhir Tanwar Vice President Ramada Plaza Palm Grove.
Dear Guest, Thank you for your very kind and thoughtful feedback. Comments such as these always encourage us in enhancing our efforts to provide the best in hospitality and service. It was indeed a pleasure having you at the Ramada Plaz… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewJay . Was always ready to clean our room and he come to ask what he can do.
Dear Guest, Thank you for sparing your valuable time to share your feedback on your recent stay at Ramada Plaza Palm Grove Mumbai. I am pleased to note that our services and facilities were to your satisfaction. Your positive feedback about the hotel are deeply appreciated and have been communicated to all the members of our team. I thank you for your valuable comments and look forward to the pleasure of your continued visits and assure you of the best in service and hospitality. Kindest regards, Randhir Tanwar Vice President Ramada Plaza Palm Grove.
Dear Guest, Thank you for sparing your valuable time to share your feedback on your recent stay at Ramada Plaza Palm Grove Mumbai. I am pleased to note that our services and facilities were to your satisfaction. Your positive feedback abo… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewLocation was great!
I had an issue with my card and needed some time to gather things together once checked in. The manager was very aggressive about me leaving the property and demanded he holds on to my passport I refused and he wouldn’t let me leave the property. I also told him in front of 4 other staff that I was happy with his service or behavior. I got sick so really couldn’t leave . the sheets were damped the smell was awful in the hall way .the only great thing was the location I was not happy with front desk staff at all. They represent the property and should be a bit caring and understanding. I had over 8 calms in less then an hour for a payment which was extremely ridiculous considering I was sick and not feeling well. I will not be returning to this property again. It was my first time India. Not to mention when I got yo Bangelore I had a hotel associate texted me asking me to pay again. It was some scammer I had contacted the property they said please ignore the person we have reported them it’s a scam. Highly disappointed. I’m imagining this could have happed to so many innocent people whom paid twice.
Dear Guest, Greetings from Ramada Plaza Palm Grove, Mumbai!! We would like to thank you for choosing our hotel as your accommodation during your recent visit to Mumbai and providing feedback. Your feedback helps us in improving our product and services. We have been keeping pace with the changing trends in terms of facilities and amenities offered at the hotel. There is a great focus on regular upkeep and maintenance of the hotel. Once again, we thank you for the valuable feedback and will definitely take corrective actions. It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again. Warm regards, Randhir Tanwar Vice President Ramada Plaza Palm Grove.
Dear Guest, Greetings from Ramada Plaza Palm Grove, Mumbai!! We would like to thank you for choosing our hotel as your accommodation during your recent visit to Mumbai and providing feedback. Your feedback helps us in improving our produ… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewLocation
The site had bed bugs.
Dear Guest, Thank you for visiting Ramada Plaza Palm Grove Mumbai and taking the time to share your experience. I am disappointed to note that we fell short of meeting your expectations and sincerely regret the inconvenience caused to you. May I request you to share your coordinates so that I can get in touch with you to know more about your experience and make necessary corrections? We request you to consider this experience in isolation, not reflective of the service standards we are known for. I look forward to talking to you. Best regards, Randhir Tanwar Vice President Ramada Plaza Palm Grove.
Dear Guest, Thank you for visiting Ramada Plaza Palm Grove Mumbai and taking the time to share your experience. I am disappointed to note that we fell short of meeting your expectations and sincerely regret the inconvenience caused to you… Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewThe location and beds
Staff expecting tips
Dear Guest, Thank you for visiting Ramada Plaza Palm Grove Mumbai and taking the time to share your experience. I am disappointed to note that we fell short of meeting your expectations and sincerely regret the inconvenience caused to you. May I request you to share your coordinates so that I can get in touch with you to know more about your experience and make necessary corrections? We request you to consider this experience in isolation, not reflective of the service standards we are known for. I look forward to talking to you. Best regards, Randhir Tanwar Vice President Ramada Plaza Palm Grove.
Dear Guest, Thank you for visiting Ramada Plaza Palm Grove Mumbai and taking the time to share your experience. I am disappointed to note that we fell short of meeting your expectations and sincerely regret the inconvenience caused to you… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewDear Guest, Thank you for your very kind and thoughtful feedback. Comments such as these always encourage us in enhancing our efforts to provide the best in hospitality and service. It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again. Kindest regards, Randhir Tanwar Vice President Ramada Plaza Palm Grove.
Dear Guest, Thank you for your very kind and thoughtful feedback. Comments such as these always encourage us in enhancing our efforts to provide the best in hospitality and service. It was indeed a pleasure having you at the Ramada Plaz… Show more
Reviewed: 23 July 2025 · Stayed in June 2025
Verified reviewReviewed: 23 July 2025 · Stayed in June 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewLocation
Facilities
Dear Guest, Greetings from Ramada Plaza Palm Grove, Mumbai!! We would like to thank you for choosing our hotel as your accommodation during your recent visit to Mumbai and providing feedback. Your feedback helps us in improving our product and services. We have been keeping pace with the changing trends in terms of facilities and amenities offered at the hotel. There is a great focus on regular up-keep and maintenance of the hotel. It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai, and we look forward to welcoming you again. Kindest regards, Randhir Tanwar Vice President Ramada Plaza, Palm Grove.
Dear Guest, Greetings from Ramada Plaza Palm Grove, Mumbai!! We would like to thank you for choosing our hotel as your accommodation during your recent visit to Mumbai and providing feedback. Your feedback helps us in improving our produ… Show more