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Reviews of Radisson Resort and Spa Lonavala 5 stars

Gold Valley, Sector D Plot Nos., 410401 Lonavala, India

#19 of 242 hotels in Lonavala

Guests' Choice

Review score

Based on 1042 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    8.5

  • Facilities

    8.5

  • Staff

    8.8

  • Value for money

    7.7

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 31 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Room with Balcony with 1+1 happy hours in Malhari from 12pm to 8pm
    • Stayed 1 night
    • Submitted via mobile

    The restaurant marquee is over hyped.

    The ambience, service is impeccable.

    Stayed in August 2025

  • Reviewed: 23 August 2025

    9.0
    We enjoyed a lot
    • Leisure trip
    • Family with young children
    • Deluxe Room with Balcony with 1+1 happy hours in Malhari from 12pm to 8pm
    • Stayed 2 nights
    • Submitted via mobile

    Pool is not temperature control And the food can be imported

    Hotel ambience and landscape

    Stayed in August 2025

  • Reviewed: 23 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Room with Balcony with 1+1 happy hours in Malhari from 12pm to 8pm
    • Stayed 2 nights
    • Submitted via mobile

    Everything

    Stayed in August 2025

  • Reviewed: 18 August 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Room with Balcony with 1+1 happy hours in Malhari from 12pm to 8pm
    • Stayed 1 night
    • Submitted via mobile

    Not much to do, especially given the price

    Rooms and comfort.

    Stayed in August 2025

  • Reviewed: 16 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Room with Balcony with 1+1 happy hours in Malhari from 12pm to 8pm
    • Stayed 1 night

    "The resort's location was fantastic, "The rooms were spacious, well-maintained, and had a stunning view of the mountains.""The breakfast & dinner buffet had a great selection of both local and international dishes , "The spa treatments were incredibly relaxing,

    Stayed in August 2025

  • Reviewed: 14 August 2025

    8.0
    It’s just what you would want in that place
    • Leisure trip
    • Couple
    • Deluxe Room with Balcony with 1+1 happy hours in Malhari from 12pm to 8pm
    • Stayed 1 night
    • Submitted via mobile

    Burning mosquito repellent even indoors including air conditioned areas. That’s a health hazard

    The staff is very warm. The property is very well maintained and managed

    Stayed in July 2025

  • Reviewed: 8 August 2025

    9.0
    good stay
    • Leisure trip
    • Group
    • Four-Bedroom Villa with 1+1 happy hours in Malhari from 12pm to 8pm
    • Stayed 2 nights

    recreation activities like PS5, cycling should be made complimentary as many good brands do not charge for the same. and 1 last thing, that even the rooms were available the next day, we were denied for late checkout and 1st we were informed that hotel is completely occupied and after showing the reception guy that rooms are available, then he said that its their policy. finally, we were given late checkout extending just 1 hour as we requested for 2 hours.

    everything was good, except the management at the breakfast. even after waiting 20 min for breakfast, somebody else occupied the table and we again had to wait to get the table. i strongly prefer that there should be 1 hotel staff to take care that till earlier group don't get table, nobody can jump in the queue. also recreation activities like PS5, cycling should be made complimentary as many good brands do not charge for the same. and 1 last thing, that even the rooms were available the next day, we were denied for late checkout and 1st we were informed that hotel is completely occupied and after showing the reception guy that rooms are available, then he said that its their policy. finally, we were given late checkout extending just 1 hour as we requested for 2 hours. room service was excellent and rooms were also cleaned as and when required. food quality also was good.

    Stayed in August 2025

  • Reviewed: 8 July 2025

    7.0
    Room cleanliness not up to the mark
    • Leisure trip
    • Family with young children
    • Superior Room with 1+1 happy hours in Malhari from 12pm to 8pm
    • Stayed 2 nights
    • Submitted via mobile

    Cycling should be throughout the day for kids An hour that too during the breakfast buffet time not possible to go with kids

    Stayed in July 2025

  • Reviewed: 18 June 2025

    9.0
    Na
    • Leisure trip
    • Couple
    • Superior Room with 1+1 happy hours in Malhari from 12pm to 8pm
    • Stayed 1 night
    • Submitted via mobile

    Na

    Good property

    Stayed in June 2025

  • Reviewed: 16 June 2025

    9.0
    It was good
    • Leisure trip
    • Family with young children
    • Superior Room with 1+1 happy hours in Malhari from 12pm to 8pm
    • Stayed 1 night
    • Submitted via mobile

    Not at exotic location. Between residential bldgs

    Well maintained

    Stayed in June 2025

  • Reviewed: 31 May 2025

    9.0
    Very good!
    • Leisure trip
    • Couple
    • Deluxe Room with Balcony with 1+1 happy hours in Malhari from 12pm to 8pm
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Greenery and theme

    Stayed in May 2025

  • Reviewed: 27 May 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Room with 1+1 happy hours in Malhari from 12pm to 8pm
    • Stayed 1 night
    • Submitted via mobile

    There were no lights in the swimming pool not safe for kids

    The pool and the breakfast menu was good . The fitness centre was also good 👍

    Stayed in May 2025

  • Reviewed: 9 May 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Room with 1+1 happy hours in Malhari from 12pm to 8pm
    • Stayed 1 night
    • Submitted via mobile

    Everything is charged separately/additionally, for example recreational room games. The room allocated had some ants and we had to get it changed. Check-in process was a bit long. Ideally, they could have collected all the information upfront via email without making my entire family wait for room keys. Alternative arrangements for Karoke were not done, it was just cancelled due to rain. Check-in time is too late... 3 pm. We had a 3 guests room but neither the bath towels, coffee/tea, etc was kept accordingly.

    The staff and their service. The food at Hirkani was good. Breakfast service was excellent.

    Stayed in May 2025

  • Reviewed: 7 May 2025

    7.0
    Good location, great facilities, needs improvement on food and customer experience front
    • Leisure trip
    • Couple
    • Superior Room with 1+1 happy hours in Malhari from 12pm to 8pm
    • Stayed 2 nights
    • Submitted via mobile

    The food (dinner buffet) is a hit and miss with some items excellent and others not so great. Same with breakfast, excellent spread but individual items hit and miss. For the number of guests the staff in the restaurant seems inadequate. The pool changing cleanliness was not at all upto the mark. For a 5 star property they need to pay attention to the finer details.

    The location and ambience is excellent. It is in a nice and quiet area with all facilities available at the hotel. The bar is done beautifully!! The rooms are big spacious and well done..!

    Stayed in May 2025

  • Reviewed: 3 May 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Room with 1+1 happy hours in Malhari from 12pm to 8pm
    • Stayed 2 nights
    • Submitted via mobile

    Long check in and check out formalities

    Food

    Stayed in May 2025

  • Reviewed: 2 May 2025

    8.0
    Mixed feelings
    • Leisure trip
    • Family with young children
    • Deluxe Room with Balcony with 1+1 happy hours in Malhari from 12pm to 8pm
    • Stayed 1 night
    • Submitted via mobile

    We booked for 3 adults. In room facilties like towels, cups were just for 2. Bathrobes were missing.

    Buffet spread was great. Lot of activites. Excellent pool.

    Stayed in April 2025

  • Reviewed: 1 May 2025

    9.0
    Wonderful stay
    • Leisure trip
    • Family with young children
    • Superior Room with 1+1 happy hours in Malhari from 12pm to 8pm
    • Stayed 1 night
    • Submitted via mobile

    The rooms at the back side of the hotel are overlooking houses and that is disturbing Breakfast options need to be more.

    Friendly staff especially Mr. Suleman at front desk Nice swimming pool

    Stayed in April 2025

  • Reviewed: 29 April 2025

    8.0
    Decent but not value for money
    • Leisure trip
    • Family with young children
    • Superior Room with 1+1 happy hours in Malhari from 12pm to 8pm
    • Stayed 2 nights
    • Submitted via mobile

    Room size not as big as other Radisson properties, property is small

    Dinner buffet, cleanliness

    Stayed in April 2025

  • Reviewed: 27 April 2025

    8.0
    Serene, customer friendly, cosy property
    • Leisure trip
    • Couple
    • Superior Room with 1+1 happy hours in Malhari from 12pm to 8pm
    • Stayed 2 nights
    • Submitted via mobile

    Food quality has detoriated than earlier. Cost saving is always welcome unless it’s visible in a crude way. I would strongly recommmend to reconsider and address few low hanging items which provides ‘woah’ effect including toiletries and serving complimentary bottled water at breakfast - as these costs are practically negligble & presumably included in the overall package and does not really bleed the bottomline.

    I am a repeat customer at this property, I and my family like this property. We celebrated our anniversary and the property joined us in celebrating it as well, we sincerely appreciate this gesture.

    Stayed in April 2025

  • Reviewed: 18 April 2025

    8.0
    Very good
    • Leisure trip
    • Group
    • Superior Room with 1+1 happy hours in Malhari from 12pm to 8pm
    • Stayed 1 night

    Charging on using the amenities like indoor games was not justified as customer paying a handsome amount of staying in the property.

    Food was very delicious. We enjoyed the dinner and breakfast and it was really amazing.

    Stayed in April 2025

  • Reviewed: 13 April 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Room with 1+1 happy hours in Malhari from 12pm to 8pm
    • Stayed 1 night
    • Submitted via mobile

    Overall my stay at Radisson lonavala was really good. Kids area is too good and hàs all amenities required to keep under 5 kid engaged. Swim area is very good too. Food is excellent too expect more rush on weekends. Still will rate this place 9 or 9.5 on 10 overall experience was really very nice. Only. Cons power cut at night time and construction sound as they had some marriage ceremony going on in campus.

    Stayed in April 2025

  • Reviewed: 11 April 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Room with 1+1 happy hours in Malhari from 12pm to 8pm
    • Stayed 2 nights
    • Submitted via mobile

    Check in took too long. There was no proper indicator of the room nos 2301 2303 2305 etc. The food in general had more salt. The Breakfast spread is very good

    Stayed in April 2025

  • Reviewed: 8 April 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Room with 1+1 happy hours in Malhari from 12pm to 8pm
    • Stayed 1 night
    • Submitted via mobile

    Small property. Small pool. Not much of view

    Clean property. Quiet. Buffet spread was excellent. Food was good. Great spa

    Stayed in April 2025

  • Reviewed: 4 April 2025

    9.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Room with Balcony with 1+1 happy hours in Malhari from 12pm to 8pm
    • Stayed 2 nights
    • Submitted via mobile

    It’s historical property

    Stayed in March 2025

Showing 1 – 25

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