Zakura, Naseem Bagh, 190006 Srinagar, India
#36 of 94 hotels in Srinagar
Guests' ChoiceBased on 54 hotel reviews
6.9Cleanliness
7.6
Comfort
8.5
Location
6.4
Facilities
7.1
Staff
8.3
Value for money
6.7
Free WiFi
5.0
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Showing 1 – 25
Reviewed: 20 April 2024
Kumar
IndiaBit dislocated and difficult to reach if you are in main city of Srinagar
Beautiful resort property with all amenities like swimming pool, very rich and beautiful garden, amazing views, kids playing zone, nicely maintained with lovely flora & fauna, walking & cycling track, nice to stay for long days, good food taste
Stayed in April 2024
Reviewed: 18 October 2023
Priam
BangladeshThe cottage is very old structured building. There is no system of heated the pool water despite of chilling cold weather
I like the property.
Stayed in October 2023
Reviewed: 6 August 2023
Chandra
United KingdomPoor service and location
Stayed in August 2023
Reviewed: 4 August 2023
Experience
United Arab EmiratesNot much just the doors needed oiling, creaked a lot.
Great staff, good service, amazing food, stunning garden and lovely cottages.
Stayed in August 2023
Reviewed: 8 June 2023
Christopher
Indiarelatively high price. rooms weren’t ready. very limited breakfast menu. visible poor training to f&b staff - milk served in cup. tea cup without saucer. found a cockroach in the bathroom .
beautiful location amongst apple & pear & peach trees. clean air and well maintained gardens.
Stayed in June 2023
Reviewed: 15 May 2023
Aamber
United Arab EmiratesOverpriced. Breakfast could have been much better. Definitely not a 5* property. You just pay for the view. Also, note that this property is nearly an hour and a half from Srinagar airport.
The property is in a beautiful location. The staff is friendly and very helpful. The rooms are nice and cosy. Overall it's a good self contained property nested amongst the Himalayas. And the spa is really good.
Stayed in April 2023
Reviewed: 8 January 2023
Raj
IndiaFood, their restaurant & staff hospitality. Unprofessional staff.
Only the Landscape
Stayed in January 2023
Reviewed: 22 December 2022
Mohammed
Indiabreakfast was not organised
location and hospitality
Stayed in December 2022
Reviewed: 16 October 2022
Arwind
United StatesItems of food could be warmer . The cleaning of rooms were below average . Although staff were courteous and responded to our concerns promptly
Breakfast items were quite satisfactory.
Stayed in October 2022
Reviewed: 7 September 2022
Rina
IndiaThe spa It’s not worth getting the spa services done as the place is near the pool and has common washrooms so very noisy,and was not satisfied with the products used
Liked the calmness of the place,away from the city Peaceful place to relax
Stayed in August 2022
Reviewed: 18 March 2025
Ashutosh
IrelandNo services were included in the cost. We were asked for additional charges for basic facilities like sauna, etc., after paying high room tariffs. Location was a bit far from the city centre.
View, cleanliness, staff.
Stayed in March 2025
Reviewed: 10 August 2024
Varun
IndiaThe property is very comfortable, well-equipped. All the staff are very kind and helpful. Special mention to Danish, Javed, Jaffar and his team for helping with our ad-hoc requests for things as a family.
Stayed in July 2024
Reviewed: 14 July 2024
Rupika
United StatesNothing
The hospitality of the entire staff. The property in itself and the cleanliness.
Stayed in June 2024
Reviewed: 10 June 2024
T
IndiaOld and poorly maintained rooms. Not well located. Overpriced for what they offer.
Nothing.
Stayed in May 2024
Reviewed: 9 April 2024
Ashish
United Arab EmiratesThe above head shower tap was loose, the taps a bit old. There should be a safe in room. The keys should be magnetic cards and not old metal ones .
The staff, including Deepak from spa , Jaffer from room service were helpful. The property with its orchard , park, spa and lounge is excellent and very well kept. The washroom was spacious .
Stayed in April 2024
Reviewed: 1 April 2024
Aditya
IndiaLoved the layout and the activities for kids, meals were well cooked. Nice scenic views
Stayed in March 2024
Reviewed: 2 January 2024
Shafi
IndiaOur stay at Orchard Retreat and Spa, in serene apple garden, was truly a blessing. Heartfelt thanks to the management, particularly the pleasing senior managers Oais and Abrar, for going above and beyond to make us feel special. The scenic views, well-equipped rooms, and prompt room service added to the overall pleasure of our stay. Special thanks to Tanveer our dedicated chauffeur for the entire 9-day exploration of Kashmir. He was with us for the whole 9-day trip, helping with various activities and taking us to different parts of Kashmir - Gulmarg, Pahalgam, Sonemarg. Special mention to Rabia at the front desk, whose magnificent smile and helpful voice added a personal touch to every request. The kitchen team, led by the talented head chef Raieez and supported by seniors Javed and Akhter, along with the camaraderie of Rafik, Latif, Parvez, Jefer Tahir, and Dhanish, crafted delightful meals. Their dedication extended to ensuring the children received exactly what they desired. The housekeeping team also played a vital role in maintaining the rooms beautifully. Kashmir, often termed paradise on earth, lived up to its reputation, and the local Kashmiris demonstrated the pinnacle of hospitality. The community helpers deserve a big salute for making the world a better place by helping guests. In conclusion, our stay was nothing short of amazing. The beauty of Kashmir and the warmth of its people left a lasting impact. We express our heartfelt thanks and sincere gratitude for an experience that we will carry with us for the rest of our lives. In the enchanting words of Kashmiris, "Gar firdaus bar-rue zamin ast, hami asto, hamin asto, hamin ast" (If there is a paradise on earth, it is here, it is here, it is here)
Stayed in December 2023
Reviewed: 2 January 2024
Shafi
IndiaMy stay at Orchard with my parents was like, the best thing ever! The rooms were sooo comfy, and the view outside was like, WOW! They had everything – games, books, a cool pool, and spa. And guess what? The 'Kahwa' drink they gave us was so yummy, I can't stop thinking about it! But you know what made Orchard super cool? The staff! made the yummiest food ever, especially the Kashmiri Pulav – it was like a party in my tummy! I don't usually write a review comment, but Kashmir was too pretty, and the people were so nice! Orchard is my new fav place, and I totally tell everyone to go there! And, Tanveer uncle, our cab driver, was like a superhero! He took us everywhere for 9 whole days – Gulmarg, Pahalgam, Sonemarg – it was like a dream! I'm a 12-year-old girl, and this trip was the absolute BEST! 😄✨
Stayed in December 2023
Reviewed: 30 November 2023
Mukesh
United KingdomThe rooms are dated ! It requires renovation . The same with the soft furniture
Location and bathrooms
Stayed in November 2023
Reviewed: 25 September 2023
Chandra
United KingdomNice retreat though couldn’t try the spa
Stayed in August 2023
Reviewed: 22 September 2023
Khatija
South AfricaThe bathroom need attention
The garden was Lovly
Stayed in September 2023
Reviewed: 16 August 2023
Mohammed
QatarReception and house keeping not good.
Property is very good and food is good.
Stayed in August 2023
Reviewed: 5 August 2023
Jobarani
IndiaNone
Good behaviour of stuff & cleanliness.
Stayed in August 2023
Reviewed: 2 July 2023
Prince
IndiaDinner was over priced, property is out of city and nothing available for dinner near by. Food in Restaurant was over priced.
Well built, Facilities, Staff support
Stayed in July 2023
Showing 1 – 25
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