Rooms could be improved with a bit more maintenance. For the price nothing felt premium except the views and location of the stay.

The location is perfect to go around exploring and offers excellent view of the ocean and the beach.

Stayed in November 2024

There was a wifi issue in the evening but the staff explained to us that it was due to the navy premises close by

Its location, our room, it was right by the sea, with a perfect beautiful view. Room was v nice and cosy well made and clean. The staff was the sweetest, very helpful and lovely people

Stayed in March 2025

One of the days after having lunch in the restaurant in the hotel, I experienced a stomach issue , and I noticed multiple signs about a vomiting cleaning fee, which seemed unusual to indicate it’s a common issue. There was also a hot water issue one day, but they addressed it upon request. Additionally, mosquitoes around the property were a concern - though this could be common in Kochi hotels near the sea.

The service was ‘outstanding’, with staff going above and beyond, particularly in assisting my senior dad, ensuring his comfort and convenience throughout our stay. The hotel is an excellent location, with easy access to all major attractions in Fort Kochi. Sunset Point appears to be a highlight, though we couldn’t enjoy it due to cloudy weather.

Stayed in January 2025

I had the pleasure of staying in the Lady Bristow Room. The room was beautiful and incredibly spacious. The food served was delicious, although I would recommend revisiting your breakfast menu. I would also like to extend my gratitude to Mr. Roshit at the front desk for his warmth and welcoming nature.

Stayed in February 2025

Bathroom - the shower was cold and flooded each time it was used, plus the light fitting was hanging precariously off the wall. The fridge wasn't working properly. The food wasn't great, and the staff didn't seem to understand when I complained about all of the above.

The location was good.

Stayed in February 2025

Great location and views right on the beach at the edge of the touristy area. Bristol room had an amazing view and balcony overlooking the beach.

Stayed in February 2025

We paid extra for early check in and they were closed when we arrived. Staff were rude Awful stay

Not much

Stayed in December 2024

We had booked a deluxe room, but we were shown a basic double room upon arrival. It was only after we explicitly requested to be moved that we were shifted to the room we had originally paid for . This was an inconvenient and disappointing The breakfast provided did not meet our expectations. for a hotel of your standard, this was quite unexpected

The location is excellent. The sea view is spectacular

Stayed in December 2024

Toilets can be better

Good ambience and nice staff. Superb location

Stayed in November 2024

The food, specifically for vegetarians can be better. The options and menu was basic for what we expected. But the service and location made up for it!

The location, amenities and service was brilliant. The team made it a point to be supportive, prompt and professional. They cared about the property and its comfort. The location is right next to the attractions in Fort Kochi and on the beach with great views. It was as promised.

Stayed in November 2024

In a state of disrepair and dirty. The room we booked was not supplied and neither the hotel or booking.com were any help. The breakfast was poor quality.

The hotel is in a good position by the beach. However the beach is unusable.

Stayed in November 2024

Very poor Breakfast spread despite paying 13500 per room. There were hardly food options just basic stuff which we find in a 1 star hotel or lodge. Secondly, We were forced out of our rooms citing next guest coming. We paid 27000 for two suite rooms but the staff told us to immediately vacate the room by 12 noon. We had requested for an extension of 2 hrs but was not adhered and were very rude. The amount is not worth paying if services are so poor. The quality of glasses in the room was poor quality. There was a large 8 legged spider in the room due to which we just could not sleep (pic attached - check spider on wall). When we informed the staff there were very casual about the whole incident.

Location and Heritage

Stayed in August 2025

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Stayed in July 2025

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Stayed in January 2025

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Stayed in August 2025

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Stayed in March 2025

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Stayed in February 2025

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Stayed in January 2025

There are no comments available for this review

Stayed in November 2024