Reception area has to be reminded 3 times even to get an additional bottle of water bottle.

Excellent location as it is inside airport and they issue passes for us to go out of airport. This allowed me to get an extra hour of sleeping.

Stayed in September 2025

1. the rooms had a weird smell , perhaps they were closed and unoccupied for a while, but it was a musky odour.. we were so tired, we just didnt decided to get the AC working and hit the bed. The AC took so long to get the temperature down.

Location: Right at the airport which was very convenient as it was a late flight and we were travelling with family and was past midnight due to the luggage being late . So the location was great.

Stayed in September 2025

The furniture, bedding & towels was a bit tired

Super convenient & practical - staff couldn’t be lovelier

Stayed in September 2025

Perfect place for a layover

Stayed in September 2025

Welcoming at the reception could be a little bit more smily

This hotel is perfect when you arrive in Mumbay airport and you have an other flight the day after from the same terminal.

Stayed in July 2025

Over priced

Proximity and comfort

Stayed in August 2025

Had to wait for almost 30 mins before someone could escort us in. It was 1am at night and hotel staff was clueless on our booking. We stayed for merely 5 hours

Within terminal 2 so convenient for early morning or late night flights

Stayed in August 2025

The room didn't have good sound proofing, there was a significant amount of noise coming from around at night.

Proximity to the airport T2 Terminal

Stayed in August 2025

Getting into the property, coming from City was a huge challenge as things were not clear. contacting the hotel or duty manager was intolerably irritating as they don’t respond to queries properly or promptly and left me as a customer in absolute confusion. The number when called doesn’t get connected if at all got a connection once, they hanged up on my face without completing the conversation. It was bad experience before and during check in. After that it was excellent!

Departure and check out was smooth. Getting out of the property to the airport departures with porter on call service was excellent.

Stayed in August 2025

Everything inside the hotel is quite expensive. Room size is small. Hand Towels, shampoo etc missing.

Location

Stayed in August 2025

Hotel is within the airport. Very clean and good for taking a nap during layover

Stayed in August 2025

The rooms ( at least the one we checked in ) are quite small.

Right inside the airport, it is ideal for persons catching a flight requiring you to check in at odd hours or very early in the morning. This allows you to grab a few hours of sleep before your flight. This is the second time we have stayed in this hotel. On this trip, there was a very good combo offer for drink & dinner, which we used.

Stayed in July 2025

Bathroom basin was choked when checked-into the room. Thankfully, it was promptly addressed.

Room was comfortable for a transit hotel. Hotel was easy to find once the instructions are followed. Room size was adequate. Missed the breakfast hence cannot comment on it.

Stayed in August 2025

Poorly signposted from the arrivals hall.

Stayed in August 2025

The bathroom

The food and the service

Stayed in August 2025

No windows. Did not feel clean.

Location

Stayed in August 2025

Nothing really

Close to the departure gate!

Stayed in July 2025

Unfortunately, when I checked in I was overcharged. Luckily I saw it before paying. Mistakes do happen, so maybe it was a genuine mistake, but it's weird it's usually overcharged, and rarely undercharged. So make sure you check your bill and your booking for the right amount!

It's very close to the exit in Terminal 2, so in 10 minutes you are there. The room was fairly quiet, though lots of people were talking in the hallways, and banging doors, even though they had signs saying it's a quiet zone. I woke up a few times. The breakfast was basic with not too many options, but okay. Only Indian options, no western options. The coffee was instant and not great.

Stayed in August 2025

I had to ask for the receipt of payment which they shoud have given automatically.

Location and food in the restaurant

Stayed in July 2025

Room was bit small

Proximity to airport and helpful nature of staff

Stayed in July 2025

Location was a bit hard to find and far to reach by walk for a transit hotel

Staff courtesy and room

Stayed in July 2025

Check in- I had booked for Premium Queen Room through Booking.Com. But initially the reception staff allocated me the Comfort Class, which I realised when I entered. When I pointed out they apologised and changed to the correct class. If the checking-in guests are not careful they may be given wrong deal.

The location is excellent for transit passangers.

Stayed in July 2025

No window in the room. Latest Flight information not displayed on TV. Accessibility from City is difficult. Access to the airline counters is very difficult.

Comfortable room

Stayed in July 2025

The drain in bathroom was stinking, making it very unbearable to even be inside for 2 mins. This spoiled the otherwise perfect stay.

Clean rooms, ideal location, helpful and proactive staff

Stayed in July 2025