Reviews of Neemrana's- Tower House 4 stars
1/320, Tower Road fort Kochi, 682001 Cochin, India
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Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe pool was incredibly clean and the breakfast was very good. The staff was nice. A bit expensive
Dear Guest, Thank you for sharing your valuable feedback following your recent stay at 19th century, The Tower House heritage non-hotel hotel in Cochin. We are delighted to know that you enjoyed the clean pool, the breakfast, and the warm hospitality of our team at the property. Your appreciation truly means a lot to us. We have also noted your concern regarding the pricing and will share it with the management. We hope to welcome you back soon for another memorable stay in the heart of Cochin. We would also be glad to welcome you at our other Neemrana properties across India ! Warm Regards, Team Neemrana
Dear Guest, Thank you for sharing your valuable feedback following your recent stay at 19th century, The Tower House heritage non-hotel hotel in Cochin. We are delighted to know that you enjoyed the clean pool, the breakfast, and the war… Show more
Reviewed: 1 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewEverything about the place was great. Old building with wooden floor. Big big room with windows all around with views to vasco de gama park. Very comfortable and great staff.
A bit noisy the room because it was very close to vasco de gama park. However nothing to really complaint about.
Dear Guest, Thank you for taking the time to share your feedback following your stay at The Tower House in Cochin. We’re delighted to know that you enjoyed the charm of our restored heritage property, with its spacious rooms, wooden floors, and the scenic views overlooking Vasco da Gama Square. It is heartening to hear that you found the stay comfortable and that our team made a positive impression with their hospitality. We also appreciate your understanding regarding the light noise from the park nearby—being located in the heart of Fort Kochi comes with both vibrant surroundings and occasional sounds of local life. Thank you once again for choosing Neemrana’s non-hotel hotel. We look forward to welcoming you back or to hosting you at any of our other unique properties across India. Warm Regards, Team Neemrana
Dear Guest, Thank you for taking the time to share your feedback following your stay at The Tower House in Cochin. We’re delighted to know that you enjoyed the charm of our restored heritage property, with its spacious rooms, wooden floo… Show more
Reviewed: 28 May 2025 · Stayed in February 2025
Verified reviewReviewed: 18 April 2025 · Stayed in April 2025
Verified reviewTake earplugs as this hotel in central and we were kept awake all night with dogs barking. Not the hotels fault.
Dear Guest, Thank you for sharing your feedback about your recent stay at 17th century, The Tower House heritage non-hotel hotel in Cochin . Please accept our heartfelt apologies for the inconvenience caused to you due to the dogs barking at night outside the hotel premises. We completely understand how this may have impacted your overall experience, and we truly regret the disturbance, even though it is beyond the control of the hotel management. We do hope that you were still able to enjoy the unique charm, amenities, and services offered at our centrally located heritage property. It would be a pleasure to welcome you back — either to The Tower House or to one of our other distinctive Neemrana ‘non-hotel’ Hotels across India. Warm Regards, Team Neemrana
Dear Guest, Thank you for sharing your feedback about your recent stay at 17th century, The Tower House heritage non-hotel hotel in Cochin . Please accept our heartfelt apologies for the inconvenience caused to you due to the dogs barki… Show more
Reviewed: 10 April 2025 · Stayed in March 2025
Verified reviewThe location across the fishing nets is excellent in old Kochi. Pool was nice though we didn't use it. Size of room was nice
The room had a very average view. The hotel didn't have a liquor permit or bar - though there were other places with bars just around the corner but I was traveling with my mother who wanted to stay in and relax. However the hotel did offer to send someone to pick up a bottle from the alcohol store for us to have.
Dear Guest, Thank you for taking the time to share your feedback following your stay at The Tower House in Cochin. We’re so pleased to hear that you enjoyed our location right across from the iconic Chinese fishing nets and appreciated the spaciousness of your room. It’s also great to know that you found the pool inviting—even if you didn’t get a chance to take a dip! That said, we sincerely apologize for any inconvenience caused to you during your stay. As per our discussion with the property manager, we understand that you were allotted the Breekopt room, as per the category booked during your reservation. This room, located on the first floor, typically offers charming views of the Chinese fishing nets through its windows on two sides. We would like to clarify that The Tower House does not offer bar facilities, which is already mentioned on our website for the awareness of our guests. Thank you once again for choosing to stay with us. We would be delighted to welcome you back or host you at any of our other unique heritage properties across India. Warm Regards, Team Neemrana
Dear Guest, Thank you for taking the time to share your feedback following your stay at The Tower House in Cochin. We’re so pleased to hear that you enjoyed our location right across from the iconic Chinese fishing nets and appreciated th… Show more
Reviewed: 2 April 2025 · Stayed in March 2025
Verified reviewReviewed: 29 March 2025 · Stayed in March 2025
Verified reviewReviewed: 29 March 2025 · Stayed in March 2025
Verified reviewThe heritage aspect of the property was the reason we booked it and it didn't disappoint. It was like stepping back in time, each room is unique and it has a lovely pool area. Staff were very helpful and gave excellent service. If you want to be in the heart of Fort kochi then this is the place to stay.
Wifi was a little slow at times
Dear Guest, Thank you for sharing your wonderful feedback about your stay at The Tower House heritage non-hotel hotel in Cochin. We are delighted to hear that the heritage charm of the property met your expectations and that you enjoyed the unique character of each room, the lovely pool area, and our central location in Fort Kochi. It is also heartening to know that our team’s hospitality contributed to a memorable experience. We sincerely apologize for any inconvenience caused by the Wi-Fi speed. Please be assured that your observation has been noted and shared with our IT manager, who will look into improving the connectivity to enhance the guest experience. We truly appreciate your stay and your kind words. We look forward to welcoming you again, or to hosting you at our other Neemrana properties across India ! Warm Regards, Team Neemrana
Dear Guest, Thank you for sharing your wonderful feedback about your stay at The Tower House heritage non-hotel hotel in Cochin. We are delighted to hear that the heritage charm of the property met your expectations and that you enjoyed … Show more
Reviewed: 16 March 2025 · Stayed in March 2025
Verified reviewGood breakfast
General condition of the building lots of broken tiles around the swimming pool lack of sunbeds and towels
Dear Guest, Thank you for sharing your valuable feedback about your stay at The Tower House non-hotel hotel in Cochin. We are delighted to know that you enjoyed the breakfast. However, we sincerely apologize for any inconvenience caused to you. Please be assured that we conduct regular maintenance at the property. However, your feedback has been shared with our property manager and with the maintenance team, who will take the necessary action to ensure that similar concerns do not recur in the future. We would also like to inform you that we have placed 8 sunbeds near the swimming pool, as per the available space, and have kept enough towels for our resident guests. Thank you once again for choosing to stay with us. We hope to welcome you at our other Neemrana properties across India for another memorable experience. Warm Regards, Team Neemrana
Dear Guest, Thank you for sharing your valuable feedback about your stay at The Tower House non-hotel hotel in Cochin. We are delighted to know that you enjoyed the breakfast. However, we sincerely apologize for any inconvenience caused… Show more
Reviewed: 16 March 2025 · Stayed in March 2025
Verified reviewReviewed: 11 March 2025 · Stayed in March 2025
Verified reviewWe had two lovely nights in Fort Kochi staying in this hotel. The hotel had a lot of character and was perfectly located for sites we wanted to see and places we wanted to visit. We really liked our room with its high ceilings and ample space. It was unlike any other hotel we’ve stayed in. The breakfast was good and the coffee was actually strong, which we’ve not found to be the case during our trip around India. I’d highly recommend
The pool could have opened a little earlier (say 7am) for people who like a morning swim. It also looks very different to the pool on the photos. I was quite taken by the chequered floor of the pool when looking online, but that wasn’t how the pool looked when we arrived - really not a big deal, but just to flag!
Dear Guest, Thank you for sharing your wonderful experience at The Tower House heritage non-hotel hotel in Cochin. We are delighted to hear that you had a lovely stay and appreciated the character of our heritage hotel, its prime location, and the uniqueness of your spacious room with high ceilings. It is also great to know that you enjoyed the breakfast and the strong coffee, which made a difference during your journey across India. We have conveyed your kind words to our housekeeping team. With reference to your feedback, the swimming pool timing is from 8:00 AM to 6:00 PM. However, we have shared your suggestion with the team. We also appreciate your observation regarding the pool's appearance compared to the images online, and please be assured that we have noted this and shall take the necessary action soon. We truly value your recommendation and thank you for choosing to stay with us. We look forward to welcoming you to our other Neemrana properties across India! Warm Regards, Team Neemrana
Dear Guest, Thank you for sharing your wonderful experience at The Tower House heritage non-hotel hotel in Cochin. We are delighted to hear that you had a lovely stay and appreciated the character of our heritage hotel, its prime locatio… Show more
Reviewed: 10 March 2025 · Stayed in March 2025
Verified reviewThe first room that we were given was on the ground floor and did not meet our expectations. However, the staff was very attentive and immediately changed our room to a first floor one with a view to the park in front. The room was nicely furnished and the bathroom was modern and impeccably clean, with a big shower. The swimming pool area in the garden looked a bit worn, but the pool itself was very clean, and it was beautiful to be able to swim after a hot day. Also, we were able to use the pool area after our checkout, as our flight was only late at night. Breakfast was very good and there were lots of different Indian and western options.
Dear Guest, Thank you for sharing your experience at The Tower House heritage non-hotel hotel in Fort Kochi. We truly appreciate your feedback and are pleased to hear that our attentive team could promptly assist in shifting you to a first-floor room with a park view, ensuring a more comfortable stay. It is heartening to know that you found the room well-furnished and the modern bathroom impeccably clean with a spacious shower. We appreciate your observations about the swimming pool area, and while the surroundings reflect the natural aging of a heritage property, we are glad that you found the pool itself clean and refreshing after a hot day. We are also happy that you could make use of the pool area after checkout, allowing you to relax before your late-night flight. It’s wonderful to know that you enjoyed the breakfast spread, with its variety of Indian and Western options. Your feedback encourages us to continue providing a memorable and comfortable heritage experience for all our guests. We look forward to welcoming you again at The Tower House or at our other Neemrana properties across India! Warm Regards, Team Neemrana
Dear Guest, Thank you for sharing your experience at The Tower House heritage non-hotel hotel in Fort Kochi. We truly appreciate your feedback and are pleased to hear that our attentive team could promptly assist in shifting you to a fir… Show more
Reviewed: 10 March 2025 · Stayed in February 2025
Verified reviewMassive period room (huge bedroom with four poster bed,separate dressing room and large bathroom with good shower) Nice relaxing swimming pool which was great after busy days in the heat. Perfect position in central Kochi but still very quiet. Nice breakfast.
Nothing - all good
Dear Guest, Thank you for your wonderful feedback about your stay at The Tower House non-hotel hotel in Fort Kochi. We are delighted to hear that you enjoyed the spacious period-style room, complete with a four-poster bed, separate dressing area, and a large bathroom with a good shower—all designed to offer a comfortable and charming heritage experience. It is also great to know that you found our swimming pool refreshing, especially after exploring the city in the heat, and that you appreciated the central yet peaceful location of our hotel. We are pleased that you had a pleasant start to your day with our breakfast spread. Your kind words are truly encouraging, and we look forward to welcoming you back to The Tower House or to our other Neemrana properties across India for another memorable stay! Warm Regards, Team Neemrana
Dear Guest, Thank you for your wonderful feedback about your stay at The Tower House non-hotel hotel in Fort Kochi. We are delighted to hear that you enjoyed the spacious period-style room, complete with a four-poster bed, separate dress… Show more
Reviewed: 8 March 2025 · Stayed in March 2025
Verified reviewFabulous location opposite Chinese nets, close to all amenities. Good restaurants, cafes and shops all close. Tuk Tuk drivers outside give great tours very inexpensively. The swimming pool is lovely, surrounded by shady palms with lots of towels for the beds.
Room 1 Alberquerque is huge, sparsely furnished with an unadorned yellow painted floor that needs re doing. It looks grubby. The aircon sounds like a tractor, shabby but not chic. Towels are not v white. We were moved upstairs to a much better room with teak floors, good quality Roman Blinds, some rugs and a better aircon. It was at the back of the hotel, no view but much quieter from street noise. The pool is lovely and sparkling clean but the surround is covered in bird droppings, one umbrella is covered in debris from trees. it could easily be cleaned up in the early mornings or after 6, it never was. One morning when the pool was full of people relaxing they brought the power hose to use on the single empty sun bed! Deafening noise! Staff are generally slow, breakfast is not immediately cleared from outside tables and crows settle on the leftovers. There is a ‘library’ of unwanted traveller’s books and used India guides. It is locked and I assumed that I could swap a book as is normal in hotels, but was told no, you have to read their books there, all are documented apparently?? I did not feel the desk staff were warm or welcoming unlike Dutch Bungalow. I asked to have a table booked at Malabar House, I was told ‘not necessary’, however, reluctantly she did as I asked. The dining room here is completely soulless and freezing cold. This hotel could be so much better. I have read reviews of similar complaints to the above. The hotel promises to address them but clearly the same complaints pop up and are not attended to. Once we moved rooms we had a lovely stay but staff need training.
Dear Guest, Thank you for sharing your detailed feedback about your stay at The Tower House non-hotel hotel in Cochin. We are delighted that you appreciated our fabulous location opposite the Chinese fishing nets, proximity to key attractions, and the serene swimming pool surrounded by shady palms. However, we sincerely apologize for the inconvenience caused during your stay. Please be assured that your observations regarding the cleanliness around the pool, maintenance, F&B services, and the hospitality offered by the front office team have been discussed with the hotel manager. The team has been instructed to take the necessary steps to address these concerns and ensure that we do not receive similar feedback in the future. At Neemrana, we strive to continually enhance our amenities, facilities, and services, and feedback like yours plays a crucial role in helping us improve. We sincerely hope that this experience will not define your perception of us and that you will give us another opportunity to provide you with a refreshed and truly memorable stay in the future. Warm Regards, Team Neemrana
Dear Guest, Thank you for sharing your detailed feedback about your stay at The Tower House non-hotel hotel in Cochin. We are delighted that you appreciated our fabulous location opposite the Chinese fishing nets, proximity to key attrac… Show more
Reviewed: 4 March 2025 · Stayed in March 2025
Verified reviewExcellent location and fabulous pool. Rooms were simple and met all our needs with a view to the street and great air conditioning. A lovely heritage property with a lot of character.
Nothing. It was a short stay and everything was superb.
Dear Guest, Thank you for your delightful feedback on your recent stay at The Tower House non-hotel hotel in Cochin. We are thrilled to hear that you enjoyed our excellent location, the fabulous pool, and found the rooms to be simple yet fully accommodating, complete with effective air conditioning and pleasant street views. As a heritage property, we take pride in preserving the rich character and history of our establishment, and we're glad this resonated with you. We appreciate your kind words and look forward to welcoming you back for another superb stay at The Tower House or at our other Neemrana properties across India ! Warm Regards, Team Neemrana
Dear Guest, Thank you for your delightful feedback on your recent stay at The Tower House non-hotel hotel in Cochin. We are thrilled to hear that you enjoyed our excellent location, the fabulous pool, and found the rooms to be simple yet… Show more
Reviewed: 3 March 2025 · Stayed in February 2025
Verified reviewThe hotel is a real treasure - perfect location but still a quiet oasis with a nice pool and terrace. The breakfast was tasty and the staff really friendly.
Nothing - everything was great
Dear Guest, Thank you for your wonderful feedback on your recent stay at The Tower House heritage non-hotel hotel in Cochin. We are delighted that you found our hotel to be a "real treasure" and appreciated its perfect location in the heart of Fort Kochi. It's gratifying to know that you enjoyed the peaceful ambiance, the refreshing pool, and the pleasant terrace, providing a serene retreat amidst the vibrant surroundings. We are also pleased that our tasty breakfast and the friendly, helpful staff contributed positively to your experience. Your kind words are a testament to our team's dedication to ensuring memorable stays for our guests. We look forward to welcoming you back for another exceptional experience at The Tower House and would be glad to welcome you at our other Neemrana properties across India ! Warm Regards, Team Neemrana
Dear Guest, Thank you for your wonderful feedback on your recent stay at The Tower House heritage non-hotel hotel in Cochin. We are delighted that you found our hotel to be a "real treasure" and appreciated its perfect location… Show more
Reviewed: 3 March 2025 · Stayed in February 2025
Verified reviewLoved our stay in Neemrana's, very helpful staff, lovely pool, good breakfast and excellent location right in the heart of Fort Kochi. We really liked staying in an authentic heritage property.
Dear Guest, Thank you for your heartwarming feedback on your recent stay at The Tower House, heritage non-hotel hotel in Cochin. We are delighted to hear that you enjoyed our authentic heritage property, the lovely pool, and the good breakfast. Our team takes great pride in providing helpful and friendly service, and your kind words are truly appreciated. Our prime location in the heart of Fort Kochi offers guests a unique experience amidst the rich history and vibrant culture of the area. We are glad that this added to the enjoyment of your stay. We would like to thank you for your stay and we would be glad to welcome you at our other Neemrana properties across India ! Warm Regards, Team Neemrana
Dear Guest, Thank you for your heartwarming feedback on your recent stay at The Tower House, heritage non-hotel hotel in Cochin. We are delighted to hear that you enjoyed our authentic heritage property, the lovely pool, and the good bre… Show more
Reviewed: 25 February 2025 · Stayed in February 2025
Verified reviewReviewed: 23 February 2025 · Stayed in February 2025
Verified reviewReviewed: 22 February 2025 · Stayed in February 2025
Verified reviewGreat location Great staff Breakfast: excellent dosas and eggs cooked to order Heritage building Swimming pool and lush garden.
Our room on the ground floor (’Albaquerque’) was huge, 50+ m2, but the aircon was incapable, the concrete floor was losing paint and was not fully clean, the bathroom was new but had no full walls to the rest of the room so every sound from there was heard all over. A historic building can have variations per room, but this was a bit too far from the pictures of the ’Heritage splendor’ room category on booking.com. The area around the pool was not fully clean mainly due to plenty of birds in nearby trees. The place gave a slightly faded impression despite many positives too.
Dear Guest, Thank you for sharing your experience at The Tower House heritage non-hotel hotel in Cochin. We are delighted to hear that you enjoyed our great location, the warm hospitality of our team, and the heritage charm of the building. It’s also wonderful to know that you relished the excellent breakfast, especially the dosas and freshly cooked eggs, and found the swimming pool and lush garden to be a highlight of your stay. At the same time, we sincerely apologize for any inconvenience caused during your stay. We truly appreciate your detailed feedback regarding the room, air conditioning, flooring, and bathroom layout. Please be assured that we have recently undertaken maintenance work at the hotel, and we have shared your observations with our maintenance and restoration teams to enhance the room amenities and ensure that similar concerns do not arise in the future. With reference to your feedback, we would like to clarify that the ‘Albuquerque’ room falls under the ‘Heritage Splendour’ category, which was booked during your reservation. With reference to your feedback, we would like to clarify that the ‘Albuquerque’ room which was allotted to you falls under the ‘Heritage Splendour’ category, that you had booked during your reservation. While online images on travel portals are just for a reference, specific room assignments are subject to availability and may differ at the time of check-in. This information is also available on travel portals for better clarity. Regarding the pool area, we appreciate your understanding as the lush greenery surrounding the property naturally attracts birds. However, we have shared your feedback with our housekeeping team to ensure regular cleaning and enhance the overall experience for our guests. Thank you once again for choosing to stay with us. We look forward to welcoming you to The Tower House or any of our other Neemrana properties across India for a more seamless experience in the future. Warm Regards, Team Neemrana
Dear Guest, Thank you for sharing your experience at The Tower House heritage non-hotel hotel in Cochin. We are delighted to hear that you enjoyed our great location, the warm hospitality of our team, and the heritage charm of the buildi… Show more
Reviewed: 22 February 2025 · Stayed in February 2025
Verified reviewReviewed: 22 February 2025 · Stayed in January 2025
Verified reviewCentral location
Is old , needs a full refurbishment. Breakfast is basic
Dear Guest, Thank you for sharing your valuable feedback with us about your stay at The Tower House heritage non-hotel hotel in Cochin. We are glad to know that you thoroughly enjoyed our central location, which dates back to the 17th century and is one of the few hotels in Fort Kochi that sits facing the iconic Chinese fishing nets. However, we are sorry to learn that certain aspects of your stay did not meet your expectations. We would like to inform you that we have recently undertaken maintenance work at the hotel and ensure regular upkeep to preserve its heritage charm. Both the interiors and exteriors have been carefully maintained to retain the old-world character of this 17th-century property, as we aim to reflect its authentic past rather than undertake extensive modernization. Regarding your feedback on breakfast, we would like to share that our breakfast spread includes a variety of egg preparations, French toast, and a choice of pancakes. For Indian flavors, we offer dosas, uttapam, and parathas. At The Tower House, we primarily serve South Indian cuisine, complemented by select Continental dishes to cater to diverse palates. However, we have shared your observations with our team to further enhance the breakfast experience for our guests. We truly appreciate your stay and your valuable insights. We look forward to welcoming you to The Tower House again or to any of our other Neemrana properties across India. Best Regards, Team Neemrana
Dear Guest, Thank you for sharing your valuable feedback with us about your stay at The Tower House heritage non-hotel hotel in Cochin. We are glad to know that you thoroughly enjoyed our central location, which dates back to the 17th ce… Show more
Reviewed: 21 February 2025 · Stayed in January 2025
Verified reviewThey had a great breakfast and the pool area was nice.
They originally put me in a room full of mosquitos (I got five bites within being there for just five minutes) and the room did not get wifi. Nor did it have any natural light. The receptionist seemed bothered when I pointed all of this out. I finally asked to speak to the manager and they were able to switch me to another room. It was clear they had many other rooms available as the hotel was empty that day. Overall I would say this hotel is overpriced but the chef makes a great paratha for breakfast.