Female receptionist is very rude to the customer, cleaning facilities were poor , taste of food is passable.

Location is good, facilities like air conditioners are well maintained

Stayed in June 2025

The food service was extremely disappointing for a 3-star resort. Items listed on the menu were mostly unavailable, and what was served often didn’t match what was ordered. Only a few items were actually available despite a full menu being provided.

Fine Location and Property

Stayed in May 2025

Food quality wasn't good. Old leftover rotten food were served.

Stay was excellent, rooms were very nice with view. Staffs were helpful

Stayed in April 2025

The location was difficult to reach given that the road ( in 500m range ) was so so rough, the turns were very sharp, if you are an experienced driver only then come here. Although the staff helped us reach towards and away from the property through the tough road 3 times when we needed. The view is very beautiful and aesthetics are awesome.

Well maintained, amazing facilities, very clean and beautiful , very helpful staff

Stayed in April 2025

Hotel was under staffed , location was difficult to reach but biggest flaw was cleanliness bed sheets were not clean at all

Room was large and centrally heated

Stayed in March 2025

Cleanliness Staff Facilities

Location

Stayed in April 2024

There are multiple properties taken care by the same management! They kept on telling us that they are understaffed and hence the delay in getting things done for us!

The rooms heating is best catch! You get the sense of luxury here!

Stayed in March 2024

Room and view was excellent

Stayed in April 2025

Hotel facilities are not maintained and staff is very slow and rude

View

Stayed in June 2025

This property asked for an advance in order to confirm booking. Although it was booked through booking.com and it was confirmed via the website but still they emailed me requesting an advance payment and when I did not pay they should have ended up canceling it on their own but they did not. Cannot trust this property at all.

Nothing.

Stayed in June 2025

Very badly managed. Poor food arrangements Under staffed

Nice location Good looking property Nice room

Stayed in May 2025

I rarely write reviews, but my experience at this hotel was so appalling that I feel compelled to warn others. 1. Unacceptable Cleanliness: Upon entering the room, I was greeted by a musty odor and found the floors and linens to be stained. The bathroom had mold in the corners, and the towels were threadbare. 2. Poor Customer Service: The front desk staff were unprofessional and unhelpful. When I requested assistance with a broken air conditioner, they were dismissive and took hours to address the issue. 3. Misleading Advertising: The hotel advertised amenities that were either non-existent or inoperable. The promised Wi-Fi was slow and unreliable, and the "fitness center" was a small, outdated room with broken equipment. 4. Safety Concerns: I noticed that the exterior doors did not lock properly, and there was no visible security presence. This made me feel unsafe during my stay. 5. Overpriced for the Quality: Considering the condition of the hotel and the lack of services, the rates were exorbitant. I expected much more for the price I paid. In conclusion, this hotel failed to meet even basic standards of cleanliness, service, and safety. I would advise potential guests to avoid this establishment at all costs.

Nothing !!!!

Stayed in April 2025

Kindly ask them the picture of the room before travelling...The one they showed on booking.com. and the actual room was totally different...And they repeatedly messaged us to pay 2 days before the check-in and told us that your room will be given to someone else if you don't pay.On booking.com it was written pay at the hotel..

Stayed in April 2025

Hotel Location was awesome. Room was luxurious, neat & clean. Taste of Food was below average.

Stayed in April 2025

I’ve stayed there, and we have clearly informed them to show my presence on the web portal as well, then also they haven’t updated and they are like gambling with their guests and the third party apps as well

Stayed in March 2025

Room services

Room

Stayed in March 2025

best stat neat and clean room good exp

Stayed in February 2025

Nothing

Everything was awesome 😎

Stayed in February 2025

Nothing

All staff are very cooperative and helpful . The food is very tasty

Stayed in February 2025

Staff was very good, rooms were neat and clean Best view of manali from hotel

Stayed in February 2025

Staff was very polite and food was very good

Stayed in February 2025

Everything was awesome I love the view food hotel staff amazing stay

Stayed in February 2025

I like everything beautiful hotel amazing hospitality staff is very cooperative

Stayed in February 2025

Poor staff management

Location is top on mountain no facility from hotel staff to manage parking and anything

Stayed in January 2025