bit dated

Location, comfort, away from hustle and bustle

Stayed in April 2025

Tipping is serious business in Kashmir so I have a suggestion that has been adopted by many hotels. Please arrange to have a tip box where guests might leave a tip that can be jointly and fairly shared by the various staff.

Serene location, comfortable and spacious accommodation, very hospitable staff, the food was delicious.

Stayed in April 2025

Not applicable

The location was one of the best in Sri Nagar The view is breathtaking in the room. The service was exceptional.

Stayed in March 2025

Choose here if you want a peaceful environment without the shikaras trying to sell you something every 5 minutes. Quite here unlike boathouses in Dal Lake. Great host who will go beyond his way to make you comfortable. Will help you planning whatever you need for the trip.

Stayed in January 2025

Airport shuttle should be included in the room rate as it is very difficult to find the property on your own. Instead of taking us to various spots around town to shop for pashmina or rugs, they took us to the hotel gift shop. We paid close to $400 / night which was way too expensive. $250 USD per night would have been more reasonable.

Beautiful lobby area and kind staff. Room was also great but shower heat did not work well in the Emperor Suite. Food was satisfactory.

Stayed in January 2025

The scale and detail in woodwork is unlike any another, the same impression carries over to hospitality. A palace fit for the kings.

Stayed in December 2024

There was nothing not to like.

We are a mother and daughter travelling on our own, we were a little nervous about coming to Srinagar. There was no need to be nervous, the Mascot the owners and staff looked after us so well, we actually felt safer here than anywhere else we had travelled and it’s became our favourite destination. The mascot houseboats are beautiful and on the best lake, facing towards the mountains, the beds were comfortable and everything was very clean. The staff were amazing, our waiters Azard and Nazir were on hand always and took such good care of us. The chef was also lovely and his food was delicious, a choice in meal size would be good though, the meals were huge and we were only able to eat half of what was put on the table. The staff organised a three hour shikara ride to Dal Lake with delicious tea and cakes for our journey. We loved the floating markets, watching the day-to-day life of the locals and we got some amazing photos. They also organise a day trip to and we went up in the gondolas, also an unforgettable experience. We threw food for the Eagles from the top of the houseboat which was also very special. The whole experience was amazing, I think one of the most lovely things was how friendly the locals were, people waved smiled at us everywhere we went. When we return to India, staying here again will be on the top of our list.

Stayed in November 2024

The wifi was not working in my room. The staff allowed the souvenir seller to abuse me inside the houseboat dining hall.

It is a very beautiful houseboat at a nice quiet place at the lake. The staff was nice. The food was rich and tasteful, there was an air condition heating and a hot shower.

Stayed in November 2024

Everything was very nice 👌

Stayed in October 2024

Nothing, I was surprised with the level of comfort, hygiene, kindness of the staff that we experienced. I highly recommend!

Incredible location. The houseboats benefits from a unique view on Nigeen Lake. Every moment of the day is beautiful and peaceful.

Stayed in October 2024

Food prices were very high

Cleanliness, facilities

Stayed in September 2024

Nothing

Very kind staff who took care of my friends and family round the clock. Excellent service and great HouseBoat away from all the noise in a very nice peaceful area

Stayed in July 2024

Location and space

Stayed in June 2024

It is a beautiful and clean property located on the most serene part of lake nigeen. We had a large room for our family of 4. It was spacious and well decorated. After 4 days in the snow of sonamarg and being surrounded on and off by crowds, it was great to be in a peaceful serene houseboat

Stayed in May 2024

Nothing. Everything was perfect

Everything

Stayed in April 2024

Everything was excellent. Staff were very hospitable and hard working. Rooms are clean and spacious. Enjoyed the houseboat experience thoroughly.

Stayed in April 2024

No wifi in our room, but this wasn't a big concern for me. New toiletries were not replaced on our day of arrival, but the staff gave us replacements as soon as we'd asked for them.

We had initially stayed at Mascot Houseboat on March 29th and had kept our options open to see where to stay again in Srinagar in a few more days. The outstanding hospitality didn't let us think further and we booked again at Mascot for 2 more nights. Ths staff, rooms & ambience were simply superb and the location on Nigeen Lake was calm & perfect ! I did have the opportunity to meet the owner, Mr. Tuman who was very helpful with some requests that I had had. I would definitely recommend Mascot Houseboats to my friends and family. Here's an extra bit of info, You can reach Mascot Houseboats by both road and shikara.

Stayed in April 2024

Some small things broken here and there

Good location, food good.

Stayed in February 2024

Really pleased to have chosen Nigeen Lake, and specifically Mascot. There are many, many, tired old houseboats around, and Mascot clearly stands out as "a cut above", it's in very good condition and benefits from a rooftop viewing lounge, absent on many other boats. The ambience on the boat is refined but cosy, and the team looking after us were top-notch, out steward was immediately receptive to all requests, courteous, experienced and efficient. The cook consistently produced very tasty home cooked dishes. It's worth noting that the bedrooms could use new carpets, and the bathrooms could be freshened up, although everything was fully functional. Our host Mr Showkat was a real gentleman, and his whole mantra was hospitality, guest satisfaction through focus on quality. He organised day trips using trusted personal, and could do this at short notice, allowing us to better adapt our itineraries with the weather, an important consideration this late in the season (November). He has also built a showroom in the garden behind the houseboat, where if you request, he will show you guys collection of finest quality Kashmiri textiles. He's a firm preponent of the new GI government Quality Assurance tags, so you know exactly what you're buying. Mascot Houseboats....a truly superb experience!

Stayed in November 2023

Nothing to not like

Mascot was the highlight of our Kashmir trip. The houseboat is beyond beautiful. The owner Mr Shaukat, took time to meet us and bonded with us over insightful conversations. The Mascot experience was stunning - with comfort, beauty and excellent customer service. when we were very cold at night, we were sweetly given a hot water bottle. The breakfast and dinner was delicious and fresh. The shikara ride was ethereal. Full marks!

Stayed in November 2023

Location

Clean Location poor

Stayed in October 2023

Food could have been better.

Rooms, staff

Stayed in October 2023

They need to have menu for their dinner arrangements- it led to misunderstanding for us but it was nicely sorted in the end :)

Beautiful property! We had a wonderful experience . Thanks to Saima and Shaukat for making our stay so memorable. Special shout to the wonderful caretaker who really delivered amazing service! Thank you

Stayed in August 2023

Nothing.

The houseboat location on the serene Nigeen Lake is great for those looking for a peaceful relaxing stay, away from the crowded Dal Lake. I also liked the classy and traditional Mascot houseboat decor. Most importantly, the care and concern showed by Showkat and his staff made our stay as a mother-daughter pair a truly memorable one. They helped us book gondola tickets for Gulmarg, recharged my Kashmir SIM card, cooked delicious Kashmiri food, educated us on carpets and pashminas, and arranged reliable shikara and car transport. A big shout out to Imran our driver who is honest, articulate and took great care of us driving us in Srinagar, Gulmarg and Palhagam.

Stayed in August 2023