Staff good . Ambience nice . Mysterious vibes

Stayed in May 2025

Lovely comfortable and clean room and the staff were friendly and professional. Food was superb.

Stayed in March 2025

The breakfast was not as international as I was expecting.,

The room and the general ambience of the hotel was lovely

Stayed in February 2025

Not the best breakfast.

great walking distance to the Mall.

Stayed in January 2025

Breakfast was too expensive and reception would not give us an upgrade to include breakfast

Stayed in October 2024

Very nice staff and great location

Stayed in September 2024

The fact that we paid a high price for the rooms , yet the breakfast wasn't included in the package. Also , the gym had less equipment. They need to upgrade the weights and machines . Servicing was a little slow .

The location was superb . We were just a few minutes away from the main Mall road and that made our stay all the more comfortable. Breakfast and the over-all menu was amazing. Beautiful spacious rooms . Washrooms were very well kept . The over-all vibe of the hotel was just outstanding.

Stayed in August 2024

Service in the restaurant was attentive but delivery of food was slow and haphazard. We didn’t like the taxi arrangement which involved using an agent.

Our room was lovely. Large, clean and stylish. Reception staff were very helpful and professional. The location was excellent- the hotel is accessible by car yet only 5 minutes walk from the top of the pedestrianised mall. We ate all our meals in the hotel. Food was excellent quality and good value.

Stayed in February 2024

The Price it was way to high for two nights. And the uncourteous behaviour of the front desk staff at the hotel.

The Location, It was nearer to The Mall, Food specially the breakfast was very good and delicious, The Suit & The Amenities provided in that suit was fabulous.

Stayed in October 2023

Entrance and parking

Back yard for sitting.

Stayed in June 2023

The balcony needs outdoor furniture. While the hotel provided us 2 chairs on request, they were banquet chairs. Proper outdoor chairs and small table will be great to sit out and enjoy the view.

The location is really good, right on mall road makes it very accessible for walk on mall road and walk to the ridge. Also taxi can reach here so it's easier.

Stayed in June 2023

the outer view from Room No 1021 was not so special

location, ambience , neatness

Stayed in May 2023

Room service food was overpriced. Other than that, nothing to complain about really.

Location is excellent. You can walk to Mall Road.

Stayed in December 2022

Breakfast buffet should be improved although staff were courteous

Excellent location Helpful staff

Stayed in November 2022

nothing

location food

Stayed in October 2022

HEATER AND AC NOT WORKING PROPERLY

Stayed in December 2024

No complaints but would be nice if had a gym along with the spa

Location and the views and the staff were amazing

Stayed in December 2024

The location on booking.com is inaccurate; it 20 mins walk south. I would not have booked had I known. The actual location is near Marina Waterfall (hence the name) if you want to check. The hotel was noisy. I was on the 3rd/top floor; one night I had to ask the bar (ground floor!) to turn down the music as I could feel/hear it in bed; on the final night people were on the roof terrace above the 3rd floor running around at 1:40am.

The rooms are large, with good bathrooms. The staff and drinks/food in the restaurant and the bar were good.

Stayed in November 2024

Location

Stayed in July 2024

1- No exhaust in the washroom. 2- Staff refused to provide additional blankets/quilt which was required due to our age problems

Food

Stayed in June 2024

Poor food quality and lack of professional staff

The staff was totally non professional and they don't know how to feel the coustmer sentiments

Stayed in June 2024

Breakfast wasn’t that good, the beds were two single joined together and very uncomfortable, the AC was just blowing air and the rooms were not cooling, the toilet paper was just paper & we wanted to play games (cards and Rummikub) so decided to set-up in the restaurant area (during dinner, not busy and really on the only place in the hotel we could ‘lounge’) and we were told we weren’t allowed ( I never knew such rules existed). Won’t be staying here ever again.

Location only

Stayed in June 2024

Worst quality/price ratio of my 2months travel in Asia Armed military guards everywhere in the hotel (..?) Staff starring at my mum's bum Poor quality breakfast Staff not speaking english good enough to be understood leading to mistakes Old fashioned style, everything needs a refresh Standard bed quality

The view, the shower and the tandoori chicken

Stayed in March 2024

That's wonderful to hear! A comfortable and memorable stay in a hotel can make a trip even more enjoyable.

The hotel stay was exceptional and the food was absolutely delightful. ( Mr. Amit chef , Narendes singh , gururam, Mr Ravi and front office staff was incredibly attentive and made our stay truly memorable. We were thoroughly impressed with the comfort, cleanliness, and overall ambiance of the hotel. The meals were prepared to perfection, with a wide variety of delicious options to choose from. We cannot praise the hotel enough for providing such a fantastic experience.

Stayed in November 2023