Cleanliness could be better as well as room service could be faster

Hotel location is excellent as well as the way they treated is also great.

Stayed in August 2025

Nothing.

This is my second stay at this hotel, and once again, everything has been very good. My thanks to the staff for their excellent service

Stayed in August 2025

Close to town, clean ad well kept, friendly staff, good breakfast.

Stayed in August 2025

Staff were so laid back, it would put Calcuttans to shame! Front desk, house keeping, restaurant, all included.

Location Breakfast choice

Stayed in August 2025

Bad internet connection

Location, room service and room

Stayed in August 2025

A bit old, otherwise no complaints

All good

Stayed in July 2025

Nothing

Location and breakfast was too good

Stayed in July 2025

Very little facilities for the price paid.

It was comfortable thanks to the staff members, from guys and ladies in Front office or team in the restaurant for breakfast or room service. Housekeeping team kept the room really clean and welcoming especially with a recovery patient in the room.

Stayed in July 2025

Helpful staff

Stayed in July 2025

Service was not at par. We had to ask for tea supplies at least thrice over a span of 4 hours before they were actually given to us

Great location and comfortable rooms

Stayed in June 2025

Ahad, Mani the front desk executives were very supportive. Amrender the house keeping person was also very good. The food buffet serves authentic delicacies. It was a pleasant stay !!!! 😁

Stayed in June 2025

Location of the property and staff is very good. Food was good. Service of the restaurant staff need improvement

Stayed in March 2025

Nothing

Food, staff behaviour, services

Stayed in April 2025

Breakfast was a decent spread but lacked originality and was exactly the same on the 2 days we were there.

Great location in the centre of the bustle but still quiet. Comfortable large size rooms. We had interconnected rooms for our family of four so it was great.

Stayed in April 2025

The restaurant in Sarovar Portico had become a family favourite when I was posted in Lucknow about twenty years ago. Later, when I was transferred out of Lucknow, we would still drop into Sarovar for dinner whenever we visited the city. When my wife and I visited Lucknow recently, we opted to stay in Sarovar, because of its central location as well as our happy memories of the meals we had enjoyed there. The check-in process was smooth and our bags were promptly delivered. The room was fairly spacious and it had elegant furniture that one associates with the 1950s or 1960s. The lighting was adequate and the switches were well accessible (in some hotels it becomes hard to locate the light switches, but luckily this was not one of those hotels!) The bathroom was reasonably sized and well lit. Soap and shampoo were offered in large dispensers mounted on the wall in the shower cubicle. This is certainly more eco-friendly than the tiny bottles of toiletries that most other hotels offer. The eco-friendly streak continues with drinking water – they provide their own water in glass bottles instead of the branded bottles offered elsewhere. An elevator was provided, but we preferred to take the staircase. Coming to the food, we found the buffet breakfast was adequate, though not lavish. We also sampled the buffet dinner with our local guests – the food was great, but the spread was not very large. The service was excellent and the food was reasonably priced. On the whole, we had a very good experience of staying in this hotel and would not hesitate to recommend it to others.

Stayed in April 2025

Everything was good. Taste of the breakfast could have been improved even though there was a good spread. Alacarta food taste was excellent

Very nice property at a good location. Rooms are very comfortable with all the ammenities

Stayed in April 2025

Nice place to stay ,centrally located,helpful staff

Stayed in March 2025

Good location and nice breakfast. Hotel staff was very helpful.

Location and decent rooms.

Stayed in March 2025

Staff is good. Rooms are spacious and need. No dislike as such. All good

Stayed in March 2025

The Breakfast and the service given by them was not great.I wish they had better service from their side.

The locality it is situated is beautiful , Super nice area and good access metro , tuk tuk auto . Everything under the sun .

Stayed in March 2025

Food is very bad

Location , staff, rooms

Stayed in March 2025

1) repetitive one tone music in restaurant....rather boring on the nerves. 2) no tissues in room 3) dining room staff need to ensure tables fully laid (serviettes, glasses etc) before guests sit at an empty table. 4) pepper and salt dispensers should be on table 5) bathroom needs a towel rod for towels. 6) reception needs to learn about various handicraft showrooms/ shops eg zardosi , so as to guide guests. Perhaps keep a brief list of 4 or 5 leading shops in each category, chikan, zardosi etc.

Central location, excellent food in the restaurant ( the best we had in Lucknow) , all staff very polite and customer oriented. The terrace was ideal to sit in the evenings. Car arranged by travel desk was very good.

Stayed in March 2025

The TV and WiFi could use some improvement. When we arrived in our room the TV was not functional. Although the staff soon fixed it the dual controls were confusing. The internet was slow. Compared to other comparable hotels in India we found our package at Sarovar to be overpriced.

Excellent location, just a short walk from the Hazratganj shopping area and (if you are willing to brave the traffic) within walking distance from most of old Lucknow. The staff were wonderful and attentive.

Stayed in February 2025

Excellent location- close to markets and restaurants . Staff helpful and friendly

Stayed in March 2025