Great location and facilities. Staff were very accommodating with our early check-in, and the Chef kindly prepared a special breakfast for my son with food allergies.

Stayed in August 2025

Room service or even time to response for ordering food at room or in restaurant was too long, we ordered tea in our room which reached us after 1.15 hrs and 3 reminder calls.

Breakfast was fine but not that great as last time we visited them in 2023, Quality of food and variety needs serious thought by the management.

Stayed in August 2025

Our experience at Hyatt Regency Amritsar was wonderful. Everything was seamless but what made it extraordinary was the courtesy and initiative of the staff. Mr.Arsheen and Mr.Parth at the front desk were extremely helpful, polite and professional. From housekeeping to room service to security, each staff member was hospitable, friendly and warm.

Stayed in August 2025

Well maintained rooms, thoughtful messages by the facility manager, sweets in the room, easy access to mall, smiling staffs, shuttle service to golden temple, swimming pool and a typical Amritsari breakfast 😊

Stayed in August 2025

The room didn't have an entryway- it felt well appointed but economical. Also the final room charges were 18.5 k for 2 nights while the app showed 15k

Pool side is beautiful. Gym was decently well equipped. I saw 2 restaurants (i think there were more) - and its 10 meters walking distance from a really good mall. Beds were really comfortable and bathrooms were well designed. It was the staff that made our stay exceptional with their thoughtfulness.

Stayed in August 2025

Great place

Stayed in June 2025

The telephone of my room wasn't working at all and when I first checked in the room the menu qr wasn't also in the room I had to call the front desk for it

I liked the overall room it was very much comfortable and also others facilities that came with it

Stayed in July 2025

Everything was great.

Everything about the hotel was great, the staff were friendly and amazing. The po was the cleanest I have ever seen a hotel pool ever. Food was great, comfortable room and bed. Management, staff and restaurant staff were attentive, friendly and helpful. Wonderful experience.

Stayed in June 2025

Next to shopping mall, near the golden Temple

Stayed in April 2025

Food Quantity server is not even sufficient for 2 if, wr are chaging high amout so need to focus on qty as well.

It was ossom I enjoyed my stay.

Stayed in May 2025

Breakfast gluten free options were limited.

The spa was very relaxing. I booked a treatment. The service was very good.

Stayed in May 2025

Some of the guests were very noisy

Nice set up next door moll was very convenient Staff was very pleasant

Stayed in April 2025

The check-in and check-out took quite a long time, you need to keep this in mind if you are catching a flight. The service in the restaurant could be better. At breakfast it was difficult to find a staff member to ask for coffee. In the evening we just used the buffet option, nobody came to offer drinks or a menu.

The Hotel is located not far from the tourist attractions. The room was a normal size, quite sufficient. There was an iron and an ironing board, which was convenient.

Stayed in April 2025

The Hotel need to inform well in advance guidelines that Guests are required to wear proper swimming costumes as per Pool Office guidelines. To avoid inconvenience, we recommend informing visitors in advance so they can make necessary arrangements and enjoy their stay.

Breakfast is nice and tasty, but need to include more items as I find when comparing to other five star hotels. Special need for Non-Veg section it only had fish fry, chicken ham slice. Rest all items especially south indian items are more and good in taste.

Stayed in April 2025

Rooms are quite small and not sound proof Sound goes to the lobby and neighbours can hear inside voices Lobby is very small so is reception area Check in queues and process is very crowded and cumbersome ( defn not smooth) Early check in is an impossibility and they somehow don’t prioritise single people over families for room allotment Tea maker and coffee station in rooms is the most challenging of all- low quality packets/ sachets and the tea table tray is right below TV, gets dirty easily

Rooms decent size Hospitality good Location and value for money decent Breakfast buffet variety is good

Stayed in April 2025

All good

Service was excellent at restaurant by Devraj and Gurpreet. Specially by Devraj he was outstanding.

Stayed in April 2025

TVs didn’t work Room key kept needing resetting Extra charge for sauna

Comfortable beds Nice shower Attentive service Excellent breakfast

Stayed in April 2025

Assistant needs to be more faster

Delicious

Stayed in April 2025

Food is not that tasty

Location and friendly staff

Stayed in April 2025

The location and friendly staff especially catering staff very helpful and courteous every time

Stayed in April 2025

Understaffed

Location

Stayed in March 2025

the hotel staff are very accommodating, but there should be more people manning the front desk. this is because, there is usually a surge of people coming in, and when that happens customers are very rude. i have seen 3 rude customers, to your staff, during my stay. and that is because they were not being handled fast enough, due to low manpower on the front desk. i do not think the staff deserve such treatment either.

the breakfast crew, are fast, reliable and the food is prepared with high levels of cleanliness. please continue with the level of cleanliness. the rooms are also very well maintained.

Stayed in March 2025

Room to expansive but to small

To old like not 5 star

Stayed in March 2025

Delay at the time of room allotment

Stayed in March 2025