I became ill after eating at the lunch buffet on my third day there. My boyfriend didn't eat from there and was not sick so that is the only conclusion we could come up with. It's unfortunate and it happens but I didn't expect that from a 5-star hotel.

Property was beautiful and many choices for meals in all the different restaurants

Stayed in August 2025

It’s very expensive compared to other 5 star hotels, as this one is dated

Clean, friendly staff

Stayed in August 2025

Really pleasant stay, great ambiance welcoming staff with good facilities. Had a wonderful weekend experience with my Partner. Will definitely come back.

Stayed in June 2025

NA

It was an amazing experience ,My Kid thouroughly enjoyed and i loved the way he was well taken cared of ..

Stayed in June 2025

Honestly, found it weird that at first I was allotted a room clearly inferior within the category, it was loud had construction noises and clearly audible staff noise due to its location (next to staff area). I had to ask for a room change and found the new room (same category) to be better by a margin. The check in experience could have been better, in that, if a better room is available that should be allotted first. Maybe learning is to ask for a quiet room before check in.

The staff that handled in room dining and checkout were very courteous and impeccable.

Stayed in May 2025

Comprehensive breakfast selection, central location, secluded and reasonably quiet in a big, noisy city. Nice pool area for sunshine and R&R

Stayed in May 2025

Don't know

cocktails at the bar and dinner in restaurant

Stayed in April 2025

EVRYTRHING

VERY GOOD

Stayed in May 2025

The room could do with some refurbishment but still comfortable and we'll equiped

The Gym & pool are excellent. The breakfast is splendid

Stayed in April 2025

Old hotel, needs renovation

Comfortable hotel, very nice staff, good food, very nice pool

Stayed in April 2025

The place is far from shopping malls. The reception from the reception staff was bad to the point that I was prevented from going up to my room until I paid in cash due to a problem with my card. I had to wait in the hall for two hours.

Cleanliness of the place. Wonderful service staff and beautiful atmosphere.

Stayed in April 2025

Fruit selection at breakfast buffet and quality of fruits

room was confortable

Stayed in April 2025

The room was noisy

great staff that resolved a problem I encountered, very fast and professionally

Stayed in March 2025

decent service

not good first time ever finf breakfast not good I am traveller

Stayed in March 2025

Location.

Rooms are great.

Stayed in March 2025

food was bit expensive

food, cleanliness and ambience

Stayed in December 2024

The unusual loop to access the hotel entrance from the road by car gets dramatic when there's traffic.

Clean, neat, functional and with very comfy pillows

Stayed in March 2025

Price quality ratio of the hotel compared to what we are used to in Europe, despite the personnel costs in Europe are much higher. Kept harping unnecessarily long on the payment that was not yet completed when checking in, tip: please just debit it off someone's credit card in advance, that looks a lot friendlier and would have given us at least an hour more sleep when we arrived in the middle of the night. Night light in the room could not be dimmed without turning off the connected air conditioning, so either sleeping with the light on or too hot, that was a bit strange. Staff at the reception sometimes a bit stiff, could've been a bit more flexible when things went differently than standard. We arrived late at night with a small child from Europe (had a very very long day), were allowed by friendly Kanika (reception) to get a drink from the small breakfast room upstairs after checking in at 06.00 a.m. There we were reprimanded by a young man who was supposed to be from breakfast, saying that this shouldn't been allowed and he would complain to management that his prepared breakfast had now been messed up. We in turn would like to complain about this rude behavior because of a small bowl of cereal for our child and this in a hotel of this standard/price range, that is really not acceptable.

Luxury room. Breakfast downstairs very good and very extensive, freshly made in front of you. Staff generally friendly, especially at breakfast downstairs, at the reception also all polite.

Stayed in December 2024

We are being waited at the breakfast buffet to get a table while 5-6 tables were empty

Clean and Good location

Stayed in February 2025

The lighting inside the room needs to be significantly improved - especially in front of the large mirror in the room - to help ladies wear their clothes / sarees and apply their make-up. You could also consider putting up self-lit magnifying mirrors in the bathrooms (as in South East Asia). No one in in-room dining, house keeping or operator seemed to respond to calls when we needed them.

The staff at the parlour was very, very helpful.

Stayed in December 2024

Spread was very small. Fruits could have been more.

Breakfast was alright.

Stayed in February 2025

The rooms are a bit smaller than expected. The fitness center lacked free weights

The grounds, lobby and pool area are fantastic, so well maintained.

Stayed in January 2025

Room. It was smelling because it's old. I understand hotel is very old as we used to come there as kids. I want you guys to upgrade rooms as they smell due to wood or carpet being old. Something isn't right in room. Also our room was very small for the price we paid. I would have expected something better for convenience. Overall I won't come back.to hotel for room as it wasn't comfortable. Staff on other hand are brilliant.

Location was very nice. Staff was good too. Breakfast area staff was excellent I have given feedback on day 1 and next day they remembered us and provided great service to my wife by showing her food options. I like they are proactive. Staff at concierge name Chaman was great guy He helped us with back to back dinner bookings at a nice place and he ensured we got best service. I want the manager to give him a bonus on our behalf for going above and beyond. The luggage Staff was good as well. I appreciate it. The reception staff who checked us in was tarun from memory and he was also good and friendly.

Stayed in January 2025

Overall experience is very good and satisfactory

Stayed in December 2024