The room size was convenient for business travelers and not comfortable for the family.

The service staff was very nice.

Stayed in September 2025

Bathroom towels not of the quality matching a 5-star hotel. Not pleasant to use.

Breakfast was very good with lots of selection and cuisine to choose from Dinner was modest. I was expected it to be of better & more variety grilled chicken. Room is decent in size but well furnished.

Stayed in August 2025

My room was not the best inspite of it being the renovated one! Next room was alright but could have been better on the views.

Breakfast

Stayed in August 2025

Not changing the weak battery of the TV Remote despite making complaint

Good breakfast. Good Accommodation

Stayed in July 2025

Size of Rooom

The Breakfast menu and service is exceptional

Stayed in July 2025

Having to keep using the security screening machine when you enter the hotel even when you have a snall personal bag for essentials.

Staff were great and breakfast was wonderfull. Staff at breakfast were attentive and ensured your requests were promptly delivered.

Stayed in May 2025

The furniture was a bit dated and the terrace of the bar and restaurant is directly next to a very busy and dusty street. Also, some of the neighbours like to burn their trash right next to the terrace.

Well-kept and spacious rooms. Most beautiful hotel pool I've seen in India so far. The Spa was excellent as well. The breakfast and dinner buffet were good. Staff was friendly and supportive. Overall, what you get for the competitive prices is well worth the money.

Stayed in June 2025

Civil Work in progress on floor below was so noisy that had to complaint as was not able to sleep

Good staff

Stayed in May 2025

Efficient processes

Stayed in May 2025

NA

NA

Stayed in May 2025

The room size

The staff was good

Stayed in May 2025

Rooms are too compact

Your teams are very courteous and I thoroughly enjoyed their hospitality. Thank you!

Stayed in May 2025

Though our room was spacious and bright with a living/dining area and bedroom overlooking the pool, it felt very tired and below Hyatt standards (compared to my previous experiences in Tokyo). The woodwork was damaged, cupboard hinges were loose, and most surprisingly, the electrical setup was minimal: just one main switch for the living/dining area and one for the bedroom. You couldn't even control the bed lighting individually—utterly inconvenient in disappointing.

We stayed at both the Hyatt Pune and the Blue Diamond during our family trip, allowing for a direct comparison (I'll post a similar review on Blue Diamond's booking.com page). Hyatt's breakfast and pools are outstanding. The breakfast is served in a large, welcoming room with a bright terrace that catches the morning breeze. The selection is plentiful—both Western and local dishes—and very tasty, with extremely attentive staff. The pool and sport center are top-notch, featuring a scenic layout with a main pool long enough for proper swimming and a shallow pool for children.

Stayed in May 2025

nothing to complain about.

The ambience, the looking fail and the cleanliness of the room.

Stayed in February 2025

None

Efficiency at check in and a very pleasant early morning checkout with tasteful coffee by Kanchan

Stayed in May 2025

Mansi was confused. Need to work on her communication. After upgradation also which she insisted which was good but there was construction and renovation happening next to my room and i got a 6 month old baby and it was terrible as my baby hardly slept.

Breakfast was good staff was good. Hospitality was topclass. Specially Kunal head receptionist was super nice.

Stayed in April 2025

As we arrived there were quite a few people checking in and so we were asked to be seated and offered a drink which we could order - we each ordered some tea (there were 3 of us staying at the hotel). At checkout the next day, I noticed our teas were added to the final bill. I had to discuss this with the team as when we were offered the drinks we presumed they were complimentary welcome drinks as we had to wait quite a while before we could check in. We also were not presented with any bill to sign at the time so I was slightly confused with this additional bill at checkout. It was eventually cleared off our final bill but again this took time to resolve and we got delayed as we had a taxi waiting to depart at a particular time. The service otherwise was very good, thank you.

We were visiting just for one night and we had a comfortable stay, thank you. 24 hour Room service was a saviour as we got back from a concert really late in the night and we were starving. I did use the fitness centre which was a little small but was set in a nice location by the pool, the steam room and sauna was nice too, the health club lockers were not properly accessible as the property was going to be renovated. Breakfast was the highlight - a huge variety to choose from and wonderful service from the restaurant team.

Stayed in January 2025

Pool spa people

Stayed in April 2025

Everything is finominal

Stayed in April 2025

Everything is excellent.

Stayed in March 2025

All ok

Very good facilities, great breakfast spread, and a bunch of smiling team

Stayed in March 2025

Room is relatively small. It could have been much better in size.

Breakfast is ideal for us with reasonable varieties.

Stayed in March 2025

Great Pool !

Stayed in March 2025

Scope for improvement in parking vehicles & handling vehicles at arrival & departure.

Excellent ambiance, exceptionally good staff

Stayed in March 2025