Service poor

Good

Stayed in June 2025

Non furbished rooms, renovation work due to which is paint smell and noise

Great location, refurbished rooms are good, limited menu and North Indian cuisine is good

Stayed in July 2025

Distance from Ghats and Major temples,A rickshaw to assi ghat would cost 190rs and kashi viswanath temple 100 rs

Since i went with my car ,parking facility was mandatory for me,so i choose HHI,however the parking is open! I would like to thank Suraj at the reception for his hospitality and warmth,Also he offered me to change the room as the room above me had renovation ongoing and was disturbing my midday snooze ,but the reception body should not allocate rooms at the first place were renovation is ongoing.

Stayed in July 2025

Housekeeping Services.

Good.

Stayed in May 2025

Not value for money, worth atleast half of the price, need not comfortable, no ventilation, bf okay

Location, vibe

Stayed in May 2025

Rooms for sure need an upgrade. They need a coat of paint and refresh, if these things are done the stay can be more comfortable. Towels etc can be fresher

Very well located in the city. Attentive staff and the breakfast spread was decent

Stayed in February 2025

Restaurant fare. Imagine, the Caesar salad had onions and boiled cabbage !!!

Rooms, nice and clean.

Stayed in February 2025

Location

Stayed in August 2024

Live cusine

It was fine.

Stayed in December 2023

Breakfast -scope for improvement in terms of preparation and sweet variety

Stayed in November 2023

The TV was not working. There was no hot water in the bathroom. The walls were peeling. There was dust in many places at the hotel. And the room service food was passable at best. There are other better & probably less expensive properties in Banaras. Was quite disappointed with HHI overall. Wouldn't recommend.

Stayed in September 2023

property and management is quite dated. Rooms are falling apart and seems like not much care is taken. clearly management/ promoters are not keen about giving the patrons an experience. its basically a room in the city and nothing else.

location and its proximity to cities attractions

Stayed in September 2023

i will not come again

i was denied break fast by the arrogant staff of HHI . MY age 68 and had travelled more tan 20 countries but never denied breafast any where , THE PERSON WITH SPECTS WAS HORRIBLE

Stayed in March 2023

Breakfast should be included in the package of room booking. Every international level hotels cater to breakfast. Its inclusive of room booking.

No breakfast incuded in the booking of room.

Stayed in February 2023

up front request to pay for stay. they have no cc authorizations system to validate cards poor payment processing - can only accept minimal amounts leading to multiple charges and credit card holds because it triggers fraud flags at the CC company staff hangers on for tips but thats normal I guess. pricey restaurant compared ti surroundings

clean rooms and restrooms. polite staff. Good drivers and transportation services live music in evenings

Stayed in January 2023

Location only

Rooms were small and stinking . Terrif is not fare

Stayed in January 2023

Ok

Ok

Stayed in December 2022

The hotel is quite outdated for a 4 star hotel. Need some renovations especially the bad room. Not much hot water for shower in the evening

The staff was nice and helpful

Stayed in November 2022

The hotel needs a renovation. Toilet was not working. Staff at the reception were not friendly. One evening we had very loud music from a congres in the hotel, it was impossible to sleep because of loud bass tones.

Stayed in November 2022

1. Very poor cleanliness and hygiene in the rooms/bath. 2. Bedsheets and duwet covers were filthy and we forced the housekeeping to change them when we returned to the hotel at night after sightseeing. 3. At checkout, the staff at the reception was rude and very unprofessional. At 9am there was no manager or responsible person to listen to our feedback. 4. Dirty dishes from other guests were in the corridor for the entire duration of our stay 5. The hotel does not deserve to be 4 stars. Rooms are old, not well maintained and need deep cleaning and renovation (we booked two rooms and both were equally bad!)

Nothing great but maybe the location

Stayed in July 2025

Service quilety Furnitures Behavior off staff

I have been cheated to stay there I paid too much for this property but they have not provide breckfast to us Property was not up to the mark .Furnitures are very old staff behavior was not good Finally I decided I will not stay here again And no adviseble to stay here

Stayed in May 2025

Good hotel. Helpful staff

Stayed in April 2025

Dirty room and washrooms with mosquitos, poor service

Location

Stayed in February 2025

Good

Good

Stayed in February 2025