The staff from the reception to the waiters are so rude & were never courteous. They don’t even know how to smile. If any questions asked no prorper response

Location, Food & View is fantastic

Stayed in August 2025

Location of the hotel was very good. Lot of games and activities for kids.

Stayed in August 2025

Buffet was not properly or accordingly done

The view and the area

Stayed in July 2025

Hard pillow,early check outs

Scenery.bonfire,complimentary tea good service,good buffet spread

Stayed in May 2025

Response from team. My booking two time cancelled after communication. We ordered biryani which was not fresh and was stinking. Considering senior citizens no precautions taken for food service.

Location

Stayed in April 2025

The location is beautiful. Staff are friendly and food is very good. But property needs some sprucing up as it is getting old

Stayed in April 2025

Good breakfast. Special highlight to the complimentary tea stall in the evening which serves nice hot chai and snacks !

Stayed in January 2025

Ideally located, serene atmosphere and we'll connected to Ooty and nearby places.

Stayed in December 2024

medium size property, all guests turning out same time for breakfast or dinner is difficult for the staffs to organize and manage things. Rooms are built not facing valley, though the valley view is possible but all room layout are facing forest (Which is also good)

Breakfast, dinner was good. Location is great. December mists cover them up in the evening. one can feel the mist running above you. The cold was good (10 deg C) at night was cool. My room had a forest view though which we saw a Bison calmly feeding on the grass (Great view - Check Pictures)

Stayed in December 2024

No lifts is a concern especially when you have to carry your luggage and especially when you have senior citizens travelling with you. Room stay cost can be moderated a bit as well.

Very nice breakfast spread. The staff were very courteous and helpful. Rooms were clean and maintained well. The location being a little away from the city center was very peaceful with awesome views of the valley.

Stayed in October 2024

Property surrounding is dirty, for eg: our room view, from the window leads to a road which is filthy and dirty. The pillows and the bed were very uncomfortable

For an old property, it’s been maintained well. Service was good.

Stayed in May 2024

Location and staff service

Stayed in June 2024

Just that Wifi alone was not strong enough.

Location was peaceful. Nice facilities. Breakfast, Lunch, Dinner all were great. Nice courteous staff. Great play area. Just that Wifi alone was not strong enough. Everything else was perfect

Stayed in June 2024

Not so many except the mattress of bed.

The food was good. Evening high tea was exceptional. Staff behavior was excellent.

Stayed in May 2024

Old appliances, bath fittings. Smokers in the nearby room were letting out the smoke in the entire lobby, making it unbearable to breath.

Location, courteous staff,

Stayed in May 2024

No

Room cleaness

Stayed in May 2024

Food cost was very expensive.

Good friendly staff. Time to service.. Specially that activity staff 👌

Stayed in April 2024

Breakfast/Dinner is ok. can be better. And service can be faster. Lobby bathrooms are not clean but bathroom was very clean in the room.

Arrangement from hotel for bon fire etc is just amazing and Tea stall is also a great idea to meet other people. Mr. shiv Kumar was a great entertainer and we had a lot of fun.

Stayed in April 2024

Location, Facilities and chai

Stayed in April 2024

A local group of kerala tourist overran the Resort with inconsiderate karaoke and loud music in the evening. Bonfire was canceled because of the noisy,inconsiderate people.

Spacious Room. With Skylight. Effective Air-conditioning for 2°C temperature in the night

Stayed in January 2024

Linens could be more new and whitish. TV can be smart TV as kids need apps that works with Internet.

Stayed in December 2023

The room interior is not upto the mark of Accord. Definitely room interior need a complete renovation.

Location was good. Food was excellent and reasonably priced.

Stayed in December 2023

I visited Accord 26th Oct, 2013. went there from B'lore by road, driving own car. Ooty as a place has lost bit of it's beauty, but still lot of things are good, Reaching there from Bangalore is Good, but exiting from Ooty is very bad, takes 2 hours minimum to reach some better roads of Mudumalai. Coming back to Accord, don't have enough words to express my thanks for the STAFF, they are so helpful and kind, gentle. Food is amazing, very healthy and very tasty. Room size is very decent. Overall, I would highly recommend to stay there, if you are visiting ooty.

Stayed in October 2023

Location and Lawn

Lawn area amazing

Stayed in October 2023