Nothing

Authentic building and decoration Clean rooms Amazing view from the rooftop The food is excellent and the lof of choice at the breakfast The hotel can arrange very giid guided tours

Stayed in July 2025

Nothing

Fantastic location wonderful helpful staff Beautiful authentic hotel Great rooftop bar/restaurant Rami was our tour guide for a day walking around Blue City absolute Gem his knowledge enthusiasm friendly hospitality made our trip special & very memorable Definitely recommend 💯

Stayed in June 2025

It wasn’t a problem for me personally but it is located in the heart of an Indian city so expect noise from traffic at night. They supply complementary ear plugs.

Great location, beautiful building, very helpful staff. There is nothing not to like.

Stayed in May 2025

Timeless decor in elegant building. Great breakfast, including superb European pastries (difficult to find in India).

Stayed in April 2025

The bathrooms need to be reconsidered, although newly done they lack functionality.. like a shelf in the shower and close to basin for personal toiletries. A block out blind or curtains in bedroom would be good.. to block out the lights when sleeping.

Location is great especially for a short visit, it at the hub of the old city. Easy to get around and a lovely view of the Stepwell which seems to be well cared for, undertaken by the Raas. Great to have good clean white towels. Rooftop is a winner, great food whether it be breakfast or dinner. Gorgeous views and excellent staff.

Stayed in February 2025

Room service was expensive

The location was wonderful. The rooms were comfortable and clean. The breakfast was delicious

Stayed in February 2025

n/a

The food was exceptional. Terrific.

Stayed in February 2025

Room can be slightly noisy due to it being right next to the busy stepwell & street.

Clean and comfortable room with direct view on the stepwell. The rooftop terrace offers one of the best views in town of the Fort! Breakfast and dinner at the rooftop restaurant also great. Highly recommend the place!

Stayed in February 2025

The Stepwell is all you could wish for in a hotel in Rajahstan. In the heart of the Old City of Jodhpur it is beautifully designed, relaxed and friendly. Stay for a night or two and you’ll want to stay a month.

Stayed in January 2025

For self driven cars the entrance to the property is very congested. They make every effort to pacify the traffic blocks but it is best to go by rented taxis or chauffeur driven cars.

The rooms are absolutely beautiful - large, artistic, very comfortable, very well maintained and hygienic. The use of traditional decor of Rajasthan, is very eye-catching and genuine.

Stayed in December 2024

work happening at the hotel and dust beciause of that

Stayed in October 2024

The place is lovely and looking over the old step-well which is one of the highlights when visiting the city. Staff very kind and welcoming. The room we were in was spacious enough and comfortable. Water available in glass bottle and bathroom amenities in refillable dispensers which is very much appreciated. Breakfast is served in a coffee shop few meters away from the hotels, also with a beautiful view on the step-well. Perfect location to visit the old city.

Stayed in May 2024

This hotel was recently taken over by the Raas hotel chain and is being brought up to snuff. All the previous reviews were from the old owner. We had an excellent stay. While it's not the Raas, it's an excellent hotel for a great value. Super clean, well located in the city and the staff is super helpful and friendly. What's not to like?

Stayed in April 2024

It was a great stay

Location , and friendly and accommodating staff .

Stayed in January 2024

Basic amenities could have been better (dental kit, comforter, cold water and curtains/blinds).

Location and staff.

Stayed in October 2023

It was under refurbishment so we couldn’t see the whole thing

The manager was quite sympathetic . The front view is wonderful

Stayed in August 2023

The bathroom needs renovations, it’s right by the pool, so I was woken up by kids at 06:30

Lovely room, good standard hotel, close to steps to the fort, nice breakfast, friendly staff

Stayed in June 2023

good location and tastyfood nice staff

Stayed in April 2023

The property is very old. The bathrooms aren’t clean :( very stinky.

The Property is right next to step well. very beautiful.

Stayed in December 2022

It was a little noisy at points - but well worth it for the central location!

Really great location and fantastic breakfast. Staff were lovely and very helpful.

Stayed in January 2023

While we understand that the hotel is a refurbished period haveli, there was not much scope for fresh air in the room as the old bay windows were sealed. Of course, the room had an air-conditioning unit ;a necessity in these parts of India for almost 9 months in a year and a fan. The air-conditioning until did not work properly and the room felt very stuffy. I request the hotel to look into ways of making the rooms bit airy without altering the facade of the old building front.

The location is great. One has to get used to traveling in the small, narrow lanes of the old city. But, it has its own quaint charm. The hotel is housed in a refurbished 200 year old building overlooking a traditional stepwell , a charming archaeological remnant of 1700's. The rooms are quite comfortable. The property has a rooftop restaurant which we did not get a chance to sample during our short stay. They serve a great, sumptuous and tasty breakfast in the Stepwell cafe which is filled with many memorabilia photographs in a tastefully decorated dining area. The gentleman who served us breakfast was a very engaging and knowledgeable person. He told us about the history of Jodhpur and about the stepwell. His hospitality skills were excellent. The manager of Stepwell House Haveli, Mr Aijaj Khan is a very helpful , pleasant and professional front office manager who went out of his way to make our stay comfortable. All in all, a great overnight stay. I would advise guests to be bold enough to walk along the narrow lanes and markets finding their way carefully in the unending flow of autos and scooters. I am positive they will not only find great shopping at affordable prices but will also be able to see many old havelis and period buildings in addition to the Fort and the clock tower.

Stayed in December 2022

Map shows incorrect point but staff leads kindly in advance

Nice staff & step well viewing from the cafe while a breakfast

Stayed in October 2022

Whilst being in a central location, you should expect outside to be relatively noisy, including through the night. What we didn’t understand is why the windows hadn’t been sealed to at least lower the noise. We could see a gap where the window hasn’t been sealed/closed properly. Food was “okay” and on the pricey side for India. Apart from the room itself and view from the rooftop restaurant (where plenty of other restaurants and hotels have the same view - just without a pool table), not sure where the value for money came from.

Rooms were excellent - clean, comfortable and spacious with a lovely bathroom (no water tank so plenty of hot water available)

Stayed in February 2025

It was my first trip to Jodhpur and Stepwell House did not inform us that more than 60% of the property was under construction (It should have been shared by them, either on the profile or over an email with us. Which meant that we not only lived on the highest floor (which was yet to be repaired), with no access to a lift and steep steps. But we had to walk through mounds of dust, sawdust and floor sheets, workmen before we even reached upstairs. There were no cupboards, tables or chairs in the room. No hangers, no pegs. Which made it difficult for two people to arrange their luggage and clothes. The bathroom had a peculiar smell from the drain and moreover the water wouldn't drain out easily. There were small insects in the room, even though they said they had cleaned it. I had planned my trip right from day 1 with city walks, heritage visits, workshops etc. So it was too late to cancel and move out. Besides they take the amount upfront 2 days before we checkin. They also need to inform people about the accessibility bit, the fact that a taxi cannot reach that doorstep at all times due to narrow lanes. Just a heads-up would have been greatly appreciated.

The location was good. And the staff tried to accommodating and helpful. But on the whole they did not inform us of on-going work at their property. Slashing the prices online or upgrading rooms is not a solution to that. Moreover we were told that the work had to be taken up suddenly. The sheer scale at which repair was going on, it obviously was a planned refurbishment project. Which btw, they really need.

Stayed in August 2023